Official 888 Poker Support Thread

[SpanRmonka]

Yeah, its been pretty sporadic through the day today.

I just kept on closing and opening every now and then. As soon as you can find the tourney you want it works fine even when the lobby isn't quite fully there.

 

[hugh blair]

No problems at all today for me it is working fine.

 

[bioman420]

AMy only problem currently with 888 poker is my account that they blocked, and didn't even notify me of anything in the email😢

 

[888Rep]

Seems like there was a glitch in the software, apologies to anyone affected but please contact [email protected] if you need to ask for compensation.

Thanks

 

[orsino12]

I had the same problem all morning, but it appears to be working now.

I had already registered to the $300 CC game, but it didn't pop up when it started during this mess, I had to go to "my tournaments" and double click the CC game to get seated.
Maybe that's why there was only a bit over 500 players in it this week.

 

[orsino12]

Still having problems today.

The lobby shows the games and I can register for them, but when they start the tables don't show up.
I can get on the tables, but I have to go to "my tournaments" and double click the tournament to get the table to appear.
It's not a big deal yet, the most I've missed is 3 minutes of a game, but I could easily lose track and not realize a game has started and miss a significant portion of a game.

 

[888Rep]

Moved this to support thread.

Has this been sorted now?

 

[GabaGabaHey]

Found every time I try and open my game history it is crashing the software which is a bugger if your in game!

Noticed for quite awhile the info is wrong on the penny buy satellite. Says rebuys are for 25 mins or about that but its much longer. It's either 60 or 90 mins, cannot remember which.

Hi pjokay, is this still happening to you. Despite following the instructions of 888 support and re-installing a few times I am still having this issue on my Windows 7 laptop.

 

[Risto234]

Still having problems today.

The lobby shows the games and I can register for them, but when they start the tables don't show up.
I can get on the tables, but I have to go to "my tournaments" and double click the tournament to get the table to appear.
It's not a big deal yet, the most I've missed is 3 minutes of a game, but I could easily lose track and not realize a game has started and miss a significant portion of a game.

You (just all other people seem' to have these issues) are using PC to access 888 right ?!?

 

[GabaGabaHey]

Hi.
I just tried to view my tournament history. I click my game history, and as soon as I click on tournament history, it shuts me down completely. I have to open up, and sign in again.
I've tried 3 times now, same thing..

Hi DizzyDeb717: Same question to you. Is it still happening when you go to look at your history?

 

[GabaGabaHey]

You (just all other people seem' to have these issues) are using PC to access 888 right ?!?

I am, but I don't know about the others.

 

[orsino12]

You (just all other people seem' to have these issues) are using PC to access 888 right ?!?

Yup, using a laptop.

It looks like things are working now, all games are showing in the lobby and tables come up when a game starts.

Looking at other posts where it says if they try to look up their game history the site closes I just tried it and sure enough 888 closed when I tried to look at my history, so there is still at least 1 unfixed bug going.

 

[888Rep]

Yup, using a laptop.

It looks like things are working now, all games are showing in the lobby and tables come up when a game starts.

Looking at other posts where it says if they try to look up their game history the site closes I just tried it and sure enough 888 closed when I tried to look at my history, so there is still at least 1 unfixed bug going.

Looking for information here really but I just logged in on a laptop and click the game history and everything is ok. What part of the world are you guys from?

 

[vanish123]

can i use the 888 player with windows 7...? it doesn t work

screen name luucleblanc

 

[orsino12]

Looking for information here really but I just logged in on a laptop and click the game history and everything is ok. What part of the world are you guys from?

I'm in Canada (B.C.).

 

[I Live Poker]

Hey how is everything?!

Hey how is everything?!
When I try to access the hand history the software closes, in the general history too ... the room just closes. Thanks in advance.

 

[flagstone]

Yes it is. When I click on "My Game History" the box opens ok. It's when I click on sng tournaments or tournaments under tournament tables history, it tries to load for a couple of seconds, then crashes.
Edit: I just tried all the links in the game history page, and they all work except the tournament tables history links.

Hi DizzyDeb717: Same question to you. Is it still happening when you go to look at your history?

 

[flagstone]

Canada here as well. Ontario.

Looking for information here really but I just logged in on a laptop and click the game history and everything is ok. What part of the world are you guys from?

 

[888Rep]

Canada here as well. Ontario.

Yes I beleive most posters here are from Canada.
Can you guys do me a favor and try it before you logout today and post here so I can make a list and send it over but if its all good then theres no sense in me doing that.

Thanks all

 

[GabaGabaHey]

Yes I beleive most posters here are from Canada.
Can you guys do me a favor and try it before you logout today and post here so I can make a list and send it over but if its all good then theres no sense in me doing that.

Thanks all

I'm from Canada too (Toronto), with this problem happening on my PC version on Windows 7 since the last upgrade. Everything was perfect until that upgrade.

It does NOT happen when I look at the "Money Tables History".

It DOES happen when I click on the icons for either the "Sit & Go Tournaments" or "Tournaments" under the "Tournament Tables History" section.

I just did it again just before 6:00 p.m. EST clicking on the "Tournaments" icon.

 

[888Rep]

I'm from Canada too (Toronto), with this problem happening on my PC version on Windows 7 since the last upgrade. Everything was perfect until that upgrade.

It does NOT happen when I look at the "Money Tables History".

It DOES happen when I click on the icons for either the "Sit & Go Tournaments" or "Tournaments" under the "Tournament Tables History" section.

I just did it again just before 6:00 p.m. EST clicking on the "Tournaments" icon.

I already made a list and sent it over to the team for their attention.
Thanks for the information all.

 

[flagstone]

All the sit and gos are filling up, and not starting.
I'm sitting waiting for #177824304 to start. There has been 9/9 players for a few minutes now, and we haven't even been seated. I can see the same thing in all the sngs. They are full, but still say registering, and nothing is happening :/
It won't let you unregister either.. :deal:

 

[maxximus]

888 account disabled

hi.
i dunno whats wrong with 888 operations, but since months ago cant play. I won 300 and then u confiscated my money. I wrote lot of mails, but didnt get any answer.... i wait not much longer, but my lawyer will yall contact in a month. This is not so funny. SCAMMER 888 poker. U stealin money from the poor people, u didnt get inaf ????
But dont worry, i still grindin on GG, and Pokerstars.
Hope yall the best!
Peace

 

[Riccoboni]

hi.
i dunno whats wrong with 888 operations, but since months ago cant play. I won 300 and then u confiscated my money. I wrote lot of mails, but didnt get any answer.... i wait not much longer, but my lawyer will yall contact in a month. This is not so funny. SCAMMER 888 poker. U stealin money from the poor people, u didnt get inaf ????
But dont worry, i still grindin on GG, and Pokerstars.
Hope yall the best!
Peace

hi Max... did you try to contact any ambassador? I think one of them can help you..

 

[888Rep]

hi.
i dunno whats wrong with 888 operations, but since months ago cant play. I won 300 and then u confiscated my money. I wrote lot of mails, but didnt get any answer.... i wait not much longer, but my lawyer will yall contact in a month. This is not so funny. SCAMMER 888 poker. U stealin money from the poor people, u didnt get inaf ????
But dont worry, i still grindin on GG, and Pokerstars.
Hope yall the best!
Peace

Can I please have your poker user name?