Official 888 Poker Support Thread

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888Rep

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  • #6,151
Poker Orifice said:
So I NEED to read the T & C so that I can see the reasons why I should not play on 888Poker?

I'd love to hear your responses to some of the recent posts on this thread (not necessarily the ones I've written because... well... I can see how you're treating me (definitely not like a 'customer').

What do you think of orsino's response as to why my 'bonus' is still sitting at the same amount now for over 1year? Is it because no matter how much I play on 888, I am actually not able to even clear 1 cent of that 'bonus'. And how is this even considered a 'bonus' when it was p2p transferred funds???

What if a player uses their Gold Coins for a 'Bonus', LOL. Basically they will have just screwed themselves... with coins worth nothing.

Why did they remove some of the MTT ticket offerings from that Gold Coin 'My Club' thing? At least in the past I could purchase some $5 mtt tickets. Now you can only purchase 1 $5 mtt ticket that doesn't even play at a time of day I could use it.

Isn't the site supposed to be coming up with things that will ATTRACT customers.... 'entice customers'????? I mean who comes up with this stuff? And how could anyone actually think there's something good about it???

I can tell you I have witnessed the player pool numbers dropping off over the past year, while I watch them grow on the other sites I play on. Is poker no longer important to 888Poker? Perhaps they could change the name ... 888casino
You need to mail [email protected] and they are in a better place than me to answer.

Thanks
 
Poker Orifice

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  • #6,152
888Rep said:
You need to mail [email protected] and they are in a better place than me to answer.

Thanks
Aren't you a representative of the site? And surely you've thoroughly read through the T&C and should be able to respond... no? (perhaps you should read the T&C?)
 
reraee1

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  • #6,153
Hello support 888 I asked you a question almost half a month ago why my notes are disappearing, will the answer be?
 
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  • #6,154
reraee1 said:
Hello support 888 I asked you a question almost half a month ago why my notes are disappearing, will the answer be?
it's a glitch in the system i'm afraid and they are aware of it and are working on a fix.
Regards
 
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  • #6,155
Poker Orifice said:
Aren't you a representative of the site? And surely you've thoroughly read through the T&C and should be able to respond... no? (perhaps you should read the T&C?)
Look you have pointed out that you are aware that almost all bonuses can only be used once all of your non restricted funds have gone and that is and has been the way for almost a year now. It is a kind of safety valve for when you have wagered all your money. I am only the messenger here and have nothing to do with policy so you need to contact support directly for anything further but everything you. Support will tell you the exact same thing and nothing will change unless the owners change it in the future and that's a reason why I keep sending players feedback over.
Regards
 
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  • #6,156
@888Rep

Hi!
How do I use the bonuses below??
Dvida bnus

Thanks in advance!
 
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  • #6,157
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  • #6,158
Retro series sounds interesting. I'm going to try my luck and play a few tournaments.
 
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  • #6,159
balo said:
I will play a few of the retros myself , buy-in up to $10. I like the old format.
Are there any though? The lowest buyin I could find was 11$. 🤔
 
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  • #6,160
Hello.
When I registered for 888 poker, I was initially blocked and required documents to confirm my person, when I provided the documents, I was allowed to play, but all the bonuses were removed. Very “friendly” site, I advise you to think before you play there
 
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  • #6,161
Andyreas said:
Are there any though? The lowest buyin I could find was 11$. 🤔
Maybe check your filters.
Regards
 
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  • #6,162
VikK030p13 said:
Hello.
When I registered for 888 poker, I was initially blocked and required documents to confirm my person, when I provided the documents, I was allowed to play, but all the bonuses were removed. Very “friendly” site, I advise you to think before you play there
Can you please give me your poker user name?
 
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  • #6,163
888Rep said:
Maybe check your filters.
Regards
I did. There were only sats available but no regular buy-ins for this series.

In the information about the series I could find online, it was mentioned that buyins start from $11 onwards.

Are you saying this information is wrong? 🤔
 
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  • #6,164
Andyreas said:
I did. There were only sats available but no regular buy-ins for this series.

In the information about the series I could find online, it was mentioned that buyins start from $11 onwards.

Are you saying this information is wrong? 🤔
No.
 
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  • #6,165
Hi @888Rep - have freebets for last weekend's edition of UpFor8 credited yet :unsure:
i'm still waiting for that freebet eventhough this so-called 72h period (for prizes being credited) is long over -.-
 
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  • #6,166
Risto234 said:
Hi @888Rep - have freebets for last weekend's edition of UpFor8 credited yet :unsure:
i'm still waiting for that freebet eventhough this so-called 72h period (for prizes being credited) is long over -.-
I will need your poker user name please?
 
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  • #6,167
reraee1

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  • #6,168
888Rep said:
it's a glitch in the system i'm afraid and they are aware of it and are working on a fix.
Regards
You must be mocking me and disappeared again. what a service I'm tired of writing them and they disappear it's not serious
 
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  • #6,169
reraee1 said:
You must be mocking me and disappeared again. what a service I'm tired of writing them and they disappear it's not serious
No I'm just telling you what I've been told which is all I can do.
 
hilary antonik filho

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  • #6,170
What happens with the 888 website, sometimes I don't play, I enter the lobby but I don't access my account, what happened today, I stayed from 1:00 pm until 4:00 pm and I only received the error message, try another turn:confused:
 
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  • #6,171
888Rep said:
No I'm just telling you what I've been told which is all I can do.
disappeared again today! maybe something can be done
 
mtl mile end

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  • #6,172
reraee1 said:
disappeared again today! maybe something can be done
Here are two pertinent threads that discuss this issue. The threads are brief, I suspect, because there isn't much to be done from our end. This is a truly appropriate time for that old adage (it's gotta be at least 25 years old) "it is what it is" (and there's nothing you can do about it).

 
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  • #6,173
hilary antonik filho said:
What happens with the 888 website, sometimes I don't play, I enter the lobby but I don't access my account, what happened today, I stayed from 1:00 pm until 4:00 pm and I only received the error message, try another turn:confused:
Maybe try reinstalling the poker client again.

Thanks
 
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  • #6,174
mtl mile end said:
Here are two pertinent threads that discuss this issue. The threads are brief, I suspect, because there isn't much to be done from our end. This is a truly appropriate time for that old adage (it's gotta be at least 25 years old) "it is what it is" (and there's nothing you can do about it).


thanks for the info
 
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  • #6,175
Hello 888 people.
yesterday 07/10 I couldn't play from 1:00 pm, I tried hundreds of times and the message always appeared (ops. an error occurred, try again)
today 10/08/2022 I turned on the computer at 9:00 am and tried until 10:30 am and always with the same message, I deleted the program and installed it again, I started playing again, around 3:20 pm it was played in two tournaments and out of nowhere it stopped, crashed, I deactivated the program and tried to enter again, and nothing, I stayed 40 minutes, gave up, deleted again and installed again, and until now at 6:00 pm, nothing is happening other than the same message, what is happening, this has never happened. I'm two days without playing on CardsChat
 
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