Official 888 Poker Support Thread

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888Rep

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  • #6,626
tagece said:
Both Avira and Mcafee Blocked 888 app in my PC today. They detected the tr/bagle.zip virus. I uninstalled and reinstalled the software and the issue continued. What can I do?
Some anti viruses do this but it's completely safe to use.

Regards
 
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  • #6,627
kellso85 said:
They blocked 1k on my account,they don't respond for my emails almost 6 months. I don't know what is going on - but looks like they want to grab my money...
Can you give me your poker user name?
 
balo

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  • #6,628
Any news about me getting my money? it's me, the Norwegian player. After you sent this over I have not heard anything, no mails, nothing.
user: bardo11
 
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Picklezzz

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  • #6,629
888Rep said:
Sent over.

Thanks
Thanks... But I just received an email asking me to send, again, already sent documents.

As I can see in this forum, it seems a recurrent problem that 888 just won't let players cash out. That is a SERIOUS problem. I'm getting really worried by now.
 
Highfish

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  • #6,630
Also made a cash out a week ago. I'm curious how long it will take until the money arrives.
 
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  • #6,631
Highfish said:
Also made a cash out a week ago. I'm curious how long it will take until the money arrives.
 
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  • #6,632
balo said:
Any news about me getting my money? it's me, the Norwegian player. After you sent this over I have not heard anything, no mails, nothing.
user: bardo11
Sorry about that, I have resent this again for you.

Thanks
 
deucefactory

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  • #6,633
I can't write notes on other players.. I heard some other ppl say that you just minimize the screen a bit and it works for them but not for me??? ?
 
Sunz of Beaches

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  • #6,634
deucefactory said:
I can't write notes on other players.. I heard some other ppl say that you just minimize the screen a bit and it works for them but not for me??? ?
Hi. Its a known problem. U have to click exactly a bit above the name. Sometimes it just does not work. Big or small screen, for me its the same.
 
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Poker Orifice

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  • #6,635
deucefactory said:
I can't write notes on other players.. I heard some other ppl say that you just minimize the screen a bit and it works for them but not for me??? ?

For me it's usually just the player at the top of the table. What works for me is to try to put a note on them in the Hand replayer... also another member informed me, Try to click on their avatar's neck region. (sometimes this will open it).
 
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Highfish

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  • #6,636
Money is being received.
 
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  • #6,637
Highfish said:
Money is being received.
I'm cheering for you, mate!

They keep asking me the same documents over and over again and no one cares to speak to me.
 
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What is wrong with the 888 club? I cannot redeem my points.
 
8

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  • #6,639
June4Spades said:
What is wrong with the 888 club? I cannot redeem my points.
Please mail [email protected] and ask them to check your account for you.

Thanks
 
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Harabek

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  • #6,640
Can anyone explain why the chat feature on 888poker is not available in the UK?
I really miss throwing shade at russian/byelorussian cousins
 
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  • #6,641
I finally withdrew 300 .00 had to jump threw the hoops,did a bank transfer cost 28.00
 
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x patrice x

x patrice x

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  • #6,642
888Rep said:
Some anti viruses do this but it's completely safe to use.

Regards
It is quite questionable when antivirus programs advise and warn against use!

I was about to download the 888 software too and got a warning that a virus/malware was found!
 
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  • #6,643
x patrice x said:
It is quite questionable when antivirus programs advise and warn against use!

I was about to download the 888 software too and got a warning that a virus/malware was found!
A few anti viruses flag this but there are no issues with the software but it's your choice.

Regards
 
iwont20

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  • #6,644
Harabek said:
Can anyone explain why the chat feature on 888poker is not available in the UK?
I really miss throwing shade at russian/byelorussian cousins
Did you register on the forum just to ask this question? 😅
 
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608xperience

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  • #6,645
Hi, all.

Is there any way to remove old freeroll tournament tickets from the My Rewards | Tournament Tickets pane? I've got a Winner Spinner Freeroll ticket that's been showing status "In use" since forever. I'd dearly love to clean it up.
 
Poker Orifice

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  • #6,646
I have a question about the current Promo... $100,000 Grand Diamond Freeroll, with the requirement of completing 30 of the challenges

How do we know how many challenges we've completed? I don't see anywhere on the 888Poker site that tells me how close I am to completing the 30 challenges (yes I can see when I'm getting them in real time or on daily basis) but where does it show the total # of challenges I've completed?

thanks
 
Goggelheimer

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  • #6,647
Hello 888Rep,

I wonder why the fresh announced Free Spin is not working.
Any ideas.
Thanks in advance.
 
ENRIQUE23977

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  • #6,648
Good day, 888Rep,

I have problems playing 888poker for more than a week, I can't get into the software, nor can I play through the browser.

First the pc was damaged with a windows update and you have to format the pc. Then install the software again. And I can't get in, I thought it was the firewall and I allowed it and nothing doesn't load the Software.

I downloaded it, everything was installed normally, but it never opens. I need help to be able to play again. I don't know what to do anymore.

Help me.
Thanks in advance.
 
8

888Rep

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  • #6,649
608xperience said:
Hi, all.

Is there any way to remove old freeroll tournament tickets from the My Rewards | Tournament Tickets pane? I've got a Winner Spinner Freeroll ticket that's been showing status "In use" since forever. I'd dearly love to clean it up.
Please mail [email protected] and ask them to remove them for you.

Thanks
 
8

888Rep

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  • #6,650
Poker Orifice said:
I have a question about the current Promo... $100,000 Grand Diamond Freeroll, with the requirement of completing 30 of the challenges

How do we know how many challenges we've completed? I don't see anywhere on the 888Poker site that tells me how close I am to completing the 30 challenges (yes I can see when I'm getting them in real time or on daily basis) but where does it show the total # of challenges I've completed?

thanks
Check in the MY CLUB section of MY ACCOUNT.
 
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