Official 888 Poker Support Thread

[Poker Orifice]

Thank you for giving me information about your mindset,
and I think it goes completely over your head what I tried to say.

I don't give a (whatever) about your opinion, if you want it this way.


It's their business, and they'll do what they think is best for their site in a view of which markets and options they have.

If you want to change something in their business (your desire), try to be a shareholder or try to work for them directly.

I give a (whatever you think) on a moaning or complaining guy.

Every other thing is moaning without having a more open view.

Discussion closed.

Did you read my initial post (prior to providing me with the full 2024 Update of the online poker German Freeroll schedule)?

The 'structure' in 888's Promotional $25k freeroll was TERRIBLE for the players who were participating in it. Why not make it better? Why make it terrible? It certainly doesn't benefit the site.

 

[bruno13xs]

Sent this over for you.

Regards

If you want I will send you the transaction ID

 

[888Rep]

If you want I will send you the transaction ID

No poker user name is good enough.

 

[ChiKitin099]

Good night

I'm writing here because today I had a problem updating the 888 App in ireland, I've been trying to update all day and I can't get it

I run the program, it prompts me to download, I click on it and it reaches 22% then it tries to start the lobby and the software update screen appears again

I have removed the antivirus, deactivated the firewall, removed yesterday's Windows 10 updates, but nothing works, I searched the internet but no one gave a solution, I have been playing in the living room for years

I hope you can help me

Best regards

 

[888Rep]

Good night

I'm writing here because today I had a problem updating the 888 app in Ireland, I've been trying to update all day and I can't get it

I run the program, it prompts me to download, I click on it and it reaches 22% then it tries to start the lobby and the software update screen appears again

I have removed the antivirus, deactivated the firewall, removed yesterday's Windows 10 updates, but nothing works, I searched the internet but no one gave a solution, I have been playing in the living room for years

I hope you can help me

Best regards

You seem to have tried all the right tricks but if you give me your poker user name and I will send it over to our tech team for you.

Regards

 

[ChiKitin099]

You seem to have tried all the right tricks but if you give me your poker user name and I will send it over to our tech team for you.

Regards

My username is : ChiKitin099

Thanks for helping me

Best regards

 

[888Rep]

My username is : ChiKitin099

Thanks for helping me

Best regards

Sent this over for you.

Regards

 

[ChiKitin099]

Sent this over for you.

Regards

They have already contacted

thank you so much

Best regards

 

[888Rep]

Hello from 888poker,

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[mrcharls]

Hey All,

Welcome to the Official CardsChat Support and Feedback thread

This is your new 888 Rep in the CardsChat forums! We'll be around regularly and look forward to helping with all questions and feedback that you have. We love hearing new ideas from the poker community, so send them along!


Don't have an 888 account yet? Sign up here: 888 Poker

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-Up to a $400 welcome bonus depending on deposit size
-Depositors additionally get: free entry into the $100,000 First Depositors' Freeroll, free entry into the $1,000 Depositors' Freeroll, and 7 entries into the $500 First Depositors' Freeroll!!

-See details and terms here: http://www.888poker.com/poker-promotions/your-welcome-package/welcome-bonus.htm


We'll also be sure to announce all of our biggest promotions right here.

Our main one right now is our Live the Dream freeroll tournaments that are running until 20/10/2014!

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-See details and terms here: http://www.888poker.com/poker-promotions/live-the-dream.htm


Questions? Post them here.

See you on the tables!

Verification process is still hard

 

[MatheusLoch]

I was never able to complete the verification of my data, there are always errors

 

[finaltable1]

I have 2 questions.

1) Is there a way to make "remember table positioning" button work properly? I've tried different OS and different PCs, any other poker site has this function working properly, but not 888. Actually it never worked for me, since I've registered..... For example - I open 6 tables, arrange them, close them, then open new 6 tables again - they will be openinig in random screen location with random size.

2) How do block all of the spam messages that software opens? I don't want to see any spam! There is a popup confirmation window that asks me to confirm if i want to register, then another window pops up, telling me that I've registered... and additionally I will get one more window if I'll bust.... or even if I will win. I don't want to see any of these spam messages.

For example... recently I've tried to play long siessions of BLAST, playing 6-8tables at the same time non stop... I couldn't play for 1 hour straight!<<<<< I've tried several times and couldn't do that!! Conditions are terrible, software can't remember table positioninig or table size, it randomly opens new tourney window, most of the time this window has random size and placement, quite often it blocks previously opened tables, several times I couldnt place a bet or call a bet because new window opened on top of the action.

It's amazing, cause I spent years playing daily 10 -12 table sessions at other poker sites, but at 888 I can not play 1 hour long Spin session, or Blast, whatever you call these SnGs...

 

[888Rep]

I have 2 questions.

1) Is there a way to make "remember table positioning" button work properly? I've tried different OS and different PCs, any other poker site has this function working properly, but not 888. Actually it never worked for me, since I've registered..... For example - I open 6 tables, arrange them, close them, then open new 6 tables again - they will be openinig in random screen location with random size.

2) How do block all of the spam messages that software opens? I don't want to see any spam! There is a popup confirmation window that asks me to confirm if i want to register, then another window pops up, telling me that I've registered... and additionally I will get one more window if I'll bust.... or even if I will win. I don't want to see any of these spam messages.

For example... recently I've tried to play long siessions of BLAST, playing 6-8tables at the same time non stop... I couldn't play for 1 hour straight!<<<<< I've tried several times and couldn't do that!! Conditions are terrible, software can't remember table positioninig or table size, it randomly opens new tourney window, most of the time this window has random size and placement, quite often it blocks previously opened tables, several times I couldnt place a bet or call a bet because new window opened on top of the action.

It's amazing, cause I spent years playing daily 10 -12 table sessions at other poker sites, but at 888 I can not play 1 hour long Spin session, or Blast, whatever you call these SnGs...

Did you not try the settins?

 

[finaltable1]

What do you mean? I've tried many times, "save layout" function does not work, it never worked properly. Many years ago I was shocked that it does not work on a laptop and on a PC with Windows 7, THEN several years ago it didnt work on a different laptop with Windows 10. now it's not working on a completely different laptop with Win11

The other pain - pop up noptification messagesfor registration.... there is no option in the settings to turn this off. There is "Restore Do not show me message option" in the "Game display" tab, but it does nothing.

Any suggestions?

 

[888Rep]

What do you mean? I've tried many times, "save layout" function does not work, it never worked properly. Many years ago I was shocked that it does not work on a laptop and on a PC with Windows 7, THEN several years ago it didnt work on a different laptop with Windows 10. now it's not working on a completely different laptop with Win11

The other pain - pop up noptification messagesfor registration.... there is no option in the settings to turn this off. There is "Restore Do not show me message option" in the "Game display" tab, but it does nothing.

Any suggestions?

Can I please have your poker user name and I will send it over to the tech team for you.

Thanks

 

[finaltable1]

Can I please have your poker user name and I will send it over to the tech team for you.

Thanks

My user name is:

fisharkey

Thanks

 

[FastOne]

I have sent a reminder for you.

Regards

Hi.

Still nothing about situation?

It's been weeks!

 

[Like2Play2]

Why does 888 have all these sitters, that even though I raised them out of the hand, are still winning the hands.
They are not there so how can they call a raise?

 

[888Rep]

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[888Rep]

Hi.

Still nothing about situation?

It's been weeks!

Really sorry, I have resent it.

Regards

 

[semsaltov77777]

tell me, I won't have problems with my 888 account, if I accidentally forgot to disable vpn and played the tournament, I later noticed and disabled it, I have problems with the provider, and to update 888, I have to enable vpn, otherwise I can't update or reinstall 888

 

[Iryna Stryzheuskaya]

Hello. Today I received a letter that citizens of Belarus will no longer be able to play with you from December 26. This is very unexpected for me. I put my money on withdrawal, but I still have a transfer from another player, which I did not have time to use in the game, as I planned earlier, according to your rules. And I cannot put this money on withdrawal. Can you help me withdraw this money? my nickname dzen8881

 

[Iryna Stryzheuskaya]

Hello. Today I received a letter that citizens of Belarus will no longer be able to play with you from December 26. This is very unexpected for me. I put my money on withdrawal, but I still have a transfer from another player, which I did not have time to use in the game, as I planned earlier, according to your rules. And I cannot put this money on withdrawal. Can you help me withdraw this money? my nickname dzen8881

No longer necessary. You took too long to answer and I had to play in the casino. I put the money on withdrawal. I hope the money will come. The impression of the game in your room is spoiled.

 

[19aleks57]

Good day mister! Please tell me what will happen to my money in the 888poker cash desk and how can I withdraw it, they write that 888 is closed for Belarusians.

 

[NDim]

Hello. I received a letter that I can no longer play on 888 Poker and I need to withdraw my money. Then they started re-verifying my identity, although I have already passed it before. It turned out that the photo of my apartment payment for this month, which indicates my address, does not match them. Is this normal at all? What should I do? How can I get my money back?