Official 888 Poker Support Thread

mr.fers_one

mr.fers_one

Visionary
Bronze Level
Joined
Nov 15, 2023
Total posts
541
Awards
1
BY
Poker Chips
752
  • #7,351
hello 888poker. What about my withdrawal? I used this card to make a deposit and withdraw money to it. You have now left Belarus, how can I withdraw my money from your room now? Do I have to make a new card every time? your system is as stupid as possible, in order for me to withdraw, I need to make a deposit, but how do I make a deposit now if you have closed everything? solve the problem, rather than unsubscribe. Withdraw my money to the card that is active. I've already brought it up, it's working fine.
Yauheni Kulinich (mr.fers_one)
 
Last edited:
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,352
NDim said:
Hello. I received a letter that I can no longer play on 888 poker and I need to withdraw my money. Then they started re-verifying my identity, although I have already passed it before. It turned out that the photo of my apartment payment for this month, which indicates my address, does not match them. Is this normal at all? What should I do? How can I get my money back?
First give me your poker user name?
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,353
mr.fers_one said:
hello 888poker. What about my withdrawal? I used this card to make a deposit and withdraw money to it. You have now left Belarus, how can I withdraw my money from your room now? Do I have to make a new card every time? your system is as stupid as possible, in order for me to withdraw, I need to make a deposit, but how do I make a deposit now if you have closed everything? solve the problem, rather than unsubscribe. Withdraw my money to the card that is active. I've already brought it up, it's working fine.
Yauheni Kulinich (mr.fers_one)
Sent over for you.

Regards
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,354
Right guys you need to state your issue clearly then add your poker user name or else I can't do anything for you.

Regards
 
mr.fers_one

mr.fers_one

Visionary
Bronze Level
Joined
Nov 15, 2023
Total posts
541
Awards
1
BY
Poker Chips
752
  • #7,355
888Rep said:
Sent over for you.

Regards
what you sent and where. Can I clarify?
here is a screenshot where you can see that I was making a withdrawal from your room... On the 24th, I received an email that the 888 poker room was closing access for players from Belarus from December 26, and I immediately made a withdrawal to the card... I followed the link yesterday http://www.safe-cashier.com which your support team wrote to me, but there's a message like this...
username on the website - mr.fers_one
 

Attachments

  • Screenshot_20241228_192535_INSNC.jpg
    Screenshot_20241228_192535_INSNC.jpg
    298.2 KB · Views: 10
  • Screenshot_20241228_193254_Chrome.jpg
    Screenshot_20241228_193254_Chrome.jpg
    285.6 KB · Views: 10
PoorGypsy

PoorGypsy

Rock Star
Bronze Level
Joined
Nov 12, 2024
Total posts
314
Awards
1
UA
Poker Chips
388
  • #7,356
Hey. I had my acount temporarily blocked because I had open 888 poker App and just browser page at the same time. I wamt to kmow how long this block can last? And can I do something to make it faster?
 
N

NDim

Rock Star
Silver Level
Joined
Nov 19, 2018
Total posts
125
Awards
1
BY
Poker Chips
235
  • #7,357
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,358
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,359
mr.fers_one said:
what you sent and where. Can I clarify?
here is a screenshot where you can see that I was making a withdrawal from your room... On the 24th, I received an email that the 888 poker room was closing access for players from Belarus from December 26, and I immediately made a withdrawal to the card... I followed the link yesterday http://www.safe-cashier.com which your support team wrote to me, but there's a message like this...
username on the website - mr.fers_one
I believe support has mailed you regarding your issue.

Regards
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,360
Anyone who doesn't supply me with a poker user name sorry but there's nothing I can do for you.

Regards
 
FastOne

FastOne

Legend
Loyaler
Joined
Jul 27, 2011
Total posts
7,913
Awards
4
VE
Poker Chips
212
  • #7,361
888Rep said:
Really sorry, I have resent it.

Regards
Hi.

I'm still waiting.

It's been about 2 months I think.

Waiting to be able to get my balance from 888. It's 304.12$.

Just as a reminder, my username is: Runnutz
 
N

NDim

Rock Star
Silver Level
Joined
Nov 19, 2018
Total posts
125
Awards
1
BY
Poker Chips
235
  • #7,362
888Rep said:
Sent over for you.

Regards
Seriously? They have my email address to transfer to Skrill.
 
mr.fers_one

mr.fers_one

Visionary
Bronze Level
Joined
Nov 15, 2023
Total posts
541
Awards
1
BY
Poker Chips
752
  • #7,363
Hi, 888poker))
888 poker players left Belarus. I have set the funds for withdrawal. My conclusion was rejected. I received an email requesting my documents. I sent the last page of my passport and a picture of my face next to the last page of my passport, and sent a bank card statement (visa) for the last six months. I did all this on December 31, 2024. I haven't received any reply. I just went to the checkout and there are no changes. What's wrong? And what should I do?
Kulinich Yauheni (888poker name - mr.fers_one)
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,364
Hi guys I will send these over for you later this morning.

Regards
 
C

cachabacha10

Rising Star
Bronze Level
Joined
Jan 9, 2025
Total posts
1
BO
Poker Chips
40
  • #7,365
My acct was temporarily disable without any reason, not even a email to explain what happened. I made my first deposit yesterday.
 
mr.fers_one

mr.fers_one

Visionary
Bronze Level
Joined
Nov 15, 2023
Total posts
541
Awards
1
BY
Poker Chips
752
  • #7,366
888 Poker representative, please tell the room support that I (mr.fers_one) have sent a bank statement. And I'm waiting for the withdrawal of money to the VISA card.
 
N

NDim

Rock Star
Silver Level
Joined
Nov 19, 2018
Total posts
125
Awards
1
BY
Poker Chips
235
  • #7,367
I'm also waiting for my money on Skrill.
 
EvertonGirl

EvertonGirl

Professional Fish
Loyaler
Joined
Feb 22, 2013
Total posts
8,876
Awards
3
GB
Poker Chips
558
  • #7,368
Has 888 got server issues at the minute, that's what it keeps saying to me at the moment, was just getting ready to play the silver freeroll but it keeps saying that error with one error saying multiple log-ins 🤔
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,369
Hello from 888poker,

XL Winter Series Returns with Over $2M GTD!

888poker is heating the winter season with the much-anticipated XL Winter Series, featuring over $2,000,000 in guarantees and buy-ins starting at $11!

Highlighting the series is the $888 buy-in, $1M GTD Mystery Bounty Main Event, running multiple Day 1 flights until January 27, with the final table live-streamed on 888pokerTV.

The series starts on January 17 and offers incredible value with freerolls, satellites, and ticket giveaways on social media and Twitch.

Don’t miss this action-packed series, blending affordable buy-ins with massive prize pools!

Click here for more information,

 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,370
NDim said:
I'm also waiting for my money on Skrill.
Sent over for you.

Regards
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,371
mr.fers_one said:
888 Poker representative, please tell the room support that I (mr.fers_one) have sent a bank statement. And I'm waiting for the withdrawal of money to the VISA card.
Sent this over for you.

Regards
 
  • Like
Reactions: mr.fers_one
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,372
cachabacha10 said:
My acct was temporarily disable without any reason, not even a email to explain what happened. I made my first deposit yesterday.
Sorry no poker user name so nothing I can do for you.

Regards
 
maronza1

maronza1

Legend
Loyaler
Joined
Oct 31, 2021
Total posts
2,389
Awards
12
BW
Poker Chips
1,242
  • #7,373
Hi, I once requested my account (Maronza) to be closed around 2023 as I needed to take a break. Is it possible for it to be re opened?
Here was the response i got by that time when i requested it to be opened,

"Ronald, thank you for your honest reply. Please note, we promote safer gambling and we don't any of our Member to experience any difficulties on our site.

Based on your comments, we strongly feel that it is in your best interest to take a break from the games as such your account has been closed under an exclusion status.

I appreciate that this may not be the response you had hoped for; however, I can assure you that this decision was taken with your best interest at heart.

Your account has now been closed in our system and you will not receive promotional offers during the Self-Exclusion."
 
  • Haha
Reactions: Sunz of Beaches
mr.fers_one

mr.fers_one

Visionary
Bronze Level
Joined
Nov 15, 2023
Total posts
541
Awards
1
BY
Poker Chips
752
  • #7,374
The representative of 888, @888Rep, what about my withdrawal to the visa card? After 888 left Belarus, I was asked for documents again, and more than a week ago I sent the bank statement again... I don't have a clear answer. What's going on there anyway? How do I contact support?
Yauheni Kulinich (mr.fers_one)
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,907
Awards
1
Poker Chips
590
  • #7,375
mr.fers_one said:
The representative of 888, @888Rep, what about my withdrawal to the visa card? After 888 left Belarus, I was asked for documents again, and more than a week ago I sent the bank statement again... I don't have a clear answer. What's going on there anyway? How do I contact support?
Yauheni Kulinich (mr.fers_one)
I have sent a reminder over for you.

Regards
 
  • Like
Reactions: mr.fers_one
888 Guides: 888 Casino - 888 Casino Deutsch - Italiano - Français - Deutsch - Dansk - Português - Español - Svenska - 888 Mobile - Deutsch Mobil
Top