Official 888 Poker Support Thread

[ninjareal]

Hi @888Rep please may you assist ? I always used to play on 888 but now gives me error messages on my android phone and PC , please help ?
I live in Zimbabwe , I hope 888 is still available there ...?

 

[kmiarka]

Some games like this one are invitation only.

Regards

wow ... the ancient 888poker Illuminati rituals.

I had no idea I’d stumbled into the Da Vinci Code of online poker

If the sacred scrolls of 888poker eligibility would be revealed one day - feel free to let us know

 

[ninjareal]

@888Rep

How to get access to your "Exclusive" event tourneys, like today's example below?

View attachment 404010

hi kmiarka , some of these could be part of a loyalty and/or engagement selection, if someone fits this criteria , then the get an invite ....

 

[kmiarka]

hi kmiarka , some of these could be part of a loyalty and/or engagement selection, if someone fits this criteria , then the get an invite ....

I appreciate the reply, mate!

I was actually just looking to get some solid facts on the eligibility criteria.

 

[moots]

Hi @888Rep please may you assist ? I always used to play on 888 but now gives me error messages on my android phone and PC , please help ?
I live in Zimbabwe , I hope 888 is still available there ...?

Try deleting your password and re-entering it.

 

[ninjareal]

showing this as well , wasn't showing it in the first picture for some reason, but this was also on the phone,
I thought there used to be an online chat - live assistance, but I can't see that anymore ... help ?

 

[Sunz of Beaches]

Hello @888Rep

I would like to make a suggestion to the software for a better playing experience: It would be great if it would be possible to put a custom profile picture and an option to turn on/off pictures of other players.

Username: CenoteAzul

Thanks for your attention.

 

[888Rep]

Hello @888Rep

I would like to make a suggestion to the software for a better playing experience: It would be great if it would be possible to put a custom profile picture and an option to turn on/off pictures of other players.

Username: CenoteAzul

Thanks for your attention.

I sent your feedback over for you.

Regards

 

[Poison91]

After almost a year, I see that when I access the 888 Poker website to reactivate my account, the help center and online help options are blocked. They're asking for the amounts of my first and last deposits via Skrill, and Skrill doesn't provide those records. Obviously, there's no way for me to do what they're asking. I already gave them my Facebook username, which I've used to comment on Latam League promotions for two years. That already proves I'm the account holder. I also have my Cardschat username, which I used to play tournaments with the main account, TIMBA_RAZA... another way to show I'm the owner. Third, I have the email and password for the main account, but I can't access it because it's disabled, and they haven't even told me why. What more do they want? Timba_raza id 817925191

 

[ninjareal]

I sent your feedback over for you.

Regards

hi @888Rep and Ideas on my problem ?

 

[888Rep]

View attachment 404087

Hi @888Rep please may you assist ? I always used to play on 888 but now gives me error messages on my android phone and PC , please help ?
I live in Zimbabwe , I hope 888 is still available there ...?

Please note that we do not allow account creation or provide support for users from Zimbabwe.
Regards

 

[ODRAGD3]

I have a question: why is Venezuela restricted and why aren't deposits in USDT allowed?
I have a cousin in Chile trying to verify her account and it hasn't been approved!

 

[888Rep]

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[john_entony]

Hi, @888Rep !

I noticed today that I can no longer withdraw funds. Even though I was able to withdraw money to my Skrill wallet just last week. Could you look at what the problem might be? My 888 account is: john_entony

Below is a screenshot showing that there is no “Withdraw Funds” button.

Thanks in advance!

 

[john_entony]

Dear, @888Rep !

If it is necessary to verify my account again, I have sent scanned copies of my passport, a bank statement showing my home address, and utility bill to your email: [email protected]

I sent all the necessary documents from my email address: [email redacted]

Please enable withdrawals as soon as possible, as I need the money in my account to survive during the war. My 888 account is: john_entony

Thank you in advance!

 

[Poison91]

Hello,


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The series is headlined by a $160 buy-in, $200,000 GTD Mystery Bounty Main Event with bounties up to $20,000.
A $25 buy-in Mystery Mini Main Event offers $50,000 GTD, alongside a packed schedule of affordable KO tournaments.

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I don't even know what language they're using to ask for the reactivation of my account, which was disabled without any reason. It's an injustice what they're doing to me... They're asking for proof of a Skrill deposit and the last activity from the last day I used the account. Who knows what I did? I answered them at the time, and they told me it was incorrect. I was doing the same thing as always: playing all the tournaments. As for Skrill, they don't provide the latest transactions or transfer records. It's clear that the request is deliberate, designed to prevent me from getting my account back.

 

[Poison91]

showing this as well , wasn't showing it in the first picture for some reason, but this was also on the phone,
I thought there used to be an online chat - live assistance, but I can't see that anymore ... help ?

We have the same problem, friend.

 

[john_entony]

Dear, @888Rep !

It seems that the absence of a withdrawal button is a widespread technical glitch in the 888 Apps. Therefore, please ignore my verification request (I have also forwarded this message to your email address: [email protected]).

I hope the technical issue with withdrawals will be resolved soon. If you have any additional information about this issue, please let us know.

 

[john_entony]

Dear, @888Rep !

I would like to let you know that the technical issue with withdrawals has been resolved. I have just one request: I submitted a copy of my passport in the verification section of the PC App. Please delete my verification request, as the technical issue has been resolved. My 888 username is john_entony.

Thank you in advance!

 

[ODRAGD3]

Dear, @888Rep

I have a colleague who can't verify her account; she's in Chile! Her Chilean documents are up to date.

Every time she tries to verify her account through the app, it's declined!
Is there a support email address she can send them to?

 

[888Rep]

She

Dear, @888Rep

I have a colleague who can't verify her account; she's in Chile! Her Chilean documents are up to date.

Every time she tries to verify her account through the app, it's declined!
Is there a support email address she can send them to?

- poker lobby - question mark at the top righthand side and speak to Amanda and she can also upload documents there,

Regards

 

[888Rep]

Dear, @888Rep !

I would like to let you know that the technical issue with withdrawals has been resolved. I have just one request: I submitted a copy of my passport in the verification section of the PC app. Please delete my verification request, as the technical issue has been resolved. My 888 username is john_entony.

Thank you in advance!

I have sent all of your queries over for you.

Regards

 

[888Rep]

Dear, @888Rep !

If it is necessary to verify my account again, I have sent scanned copies of my passport, a bank statement showing my home address, and utility bill to your email: [email protected]

I sent all the necessary documents from my email address: [email redacted]

Please enable withdrawals as soon as possible, as I need the money in my account to survive during the war. My 888 account is: john_entony

Thank you in advance!

from support,
Upon checking the account, we can confirm that the withdrawal request has already been submitted by the member. Please rest assured that it will be processed in accordance with our standard withdrawal timeframe.



Kind regards,

 

[888Rep]

After almost a year, I see that when I access the 888 Poker website to reactivate my account, the help center and online help options are blocked. They're asking for the amounts of my first and last deposits via Skrill, and Skrill doesn't provide those records. Obviously, there's no way for me to do what they're asking. I already gave them my Facebook username, which I've used to comment on Latam League promotions for two years. That already proves I'm the account holder. I also have my Cardschat username, which I used to play tournaments with the main account, TIMBA_RAZA... another way to show I'm the owner. Third, I have the email and password for the main account, but I can't access it because it's disabled, and they haven't even told me why. What more do they want? Timba_raza id 817925191

Sent this over for you.

Regards

 

[Poison91]

Hello,


888poker Brings Back KO Games with $500K+ Guaranteed This March

The popular Knockout Games return 20–24 March 2026.



The series is headlined by a $160 buy-in, $200,000 GTD Mystery Bounty Main Event with bounties up to $20,000.
A $25 buy-in Mystery Mini Main Event offers $50,000 GTD, alongside a packed schedule of affordable KO tournaments.

Click here for more information.
https://www.888poker.com/magazine/ko...rns-march-2026

To reactivate my account, you're sending me the same thing again. I already told you I made two transfers through Skrill: one by bank transfer and then another to withdraw via Skrill because it was more convenient for me due to the withdrawal delays and fees. Second, Skrill isn't providing me with transaction history, and I have no way to check the account since it's disabled. You're asking me to tell you what I did the last day, and I gave you the same answer as always: play all the freerolls. Nobody has an infinite memory and can give you a detailed account of everything they did in a single day when they play more than 40 freerolls. And obviously, I told you I did it from my computer, in my city, and in my country. If those three things aren't listed, it means someone accessed my account. I don't know what else you want, but I think you have to give me a way to recover my account since I gave you everything you asked for, except for the transaction receipts that Skrill isn't providing.