Official Replay Poker Support Thread

[maronza1]

Hi @maronza1,

Are you still having issues? I checked each URL and I got directed to all, although it's taking me longer than usual, about 5 seconds before the page opens for me.

Its not bad now, whenever i type the address it auto fills as usual and goes to homepage still, but after that I edit the address then it takes me to the league
@Marcwantstowin can you please clarify my issue
Im using Lenovo Thinkpad E460, Chrome browser, but had tried Edge and it still does that

 

[Marcwantstowin]

All leagues in replay behave the same way, as i type in the address bar it auto fills the addresses i usually visit, when i click one of them it just load the dashboard instead of going to my desired url/league. Here are some of the leagues i usually that fail to load but take me to the homepage

Log In · Get into our Poker Games - Replay Poker

What are you waiting for? Log in to Replay Poker now and get into your favorite poker games and tournaments.

www.casino.org

Log In · Get into our Poker Games - Replay Poker

What are you waiting for? Log in to Replay Poker now and get into your favorite poker games and tournaments.

www.casino.org

Log In · Get into our Poker Games - Replay Poker

What are you waiting for? Log in to Replay Poker now and get into your favorite poker games and tournaments.

www.casino.org

Log In · Get into our Poker Games - Replay Poker

What are you waiting for? Log in to Replay Poker now and get into your favorite poker games and tournaments.

www.casino.org

Log In · Get into our Poker Games - Replay Poker

What are you waiting for? Log in to Replay Poker now and get into your favorite poker games and tournaments.

www.casino.org

I have tried all those links above and I get through. It does take about 5 seconds as Krisine says.

Personally, I never type the direct address and always follow the links from the drop-down menu from your/ mine anyone avatar on replay, select leagues and then once the list of leagues opens, just select the one you want.

If I were you, I would do it that way for a while. It may be because you are typing in a shortcut that you have done numerous times, and it is somehow clogging up your browser.

Not sure, but then you will probably know better than me on that.

 

[ReplayKristine]

Hi @maronza1,

I tried accessing the league links just now using Chrome and Edge and I got directed but still taking about 5 seconds or so. I suggest trying what Marcwantstowin recommended above. Hopefully it's a better experience for you today, but if you're still having issues, please let me know.

 

[maronza1]

Hi @maronza1,

I tried accessing the league links just now using Chrome and Edge and I got directed but still taking about 5 seconds or so. I suggest trying what Marcwantstowin recommended above. Hopefully it's a better experience for you today, but if you're still having issues, please let me know.

Im happy to let you know that the problem was that I was not typing the address as casino.replay but as replay so it auto fills this address https://www.replaypoker.com/leagues/55 therefore it takes me to casino.replaypoker.com instead of casino.replaypoker.com/leagues/55

 

[ReplayKristine]

Im happy to let you know that the problem was that I was not typing the address as casino.replay but as replay so it auto fills this address https://www.replaypoker.com/leagues/55 therefore it takes me to casino.replaypoker.com instead of casino.replaypoker.com/leagues/55

Hi @maronza1,

Thank you so much for the update. I'm glad you found the reason why it's not directing you the actual league page, and it's now sorted. Have a wonderful day!

 

[maronza1]

Hi @maronza1,

Thank you so much for the update. I'm glad you found the reason why it's not directing you the actual league page, and it's now sorted. Have a wonderful day!

Thank you, its night though, 2319hrs

 

[Tammy]

Im happy to let you know that the problem was that I was not typing the address as casino.replay but as replay so it auto fills this address https://www.replaypoker.com/leagues/55 therefore it takes me to casino.replaypoker.com instead of casino.replaypoker.com/leagues/55

Hi @maronza1,

Thank you so much for the update. I'm glad you found the reason why it's not directing you the actual league page, and it's now sorted. Have a wonderful day!

@ReplayKristine shouldn't that link redirect to https://www.casino.org/replaypoker/leagues/55?

Thank you, its night though, 2319hrs

Kristine is in my time zone, so we are 9 hours behind you.

 

[ReplayKristine]

@ReplayKristine shouldn't that link redirect to https://www.casino.org/replaypoker/leagues/55?

Hi Tammy!

Unfortunately the links to the private leagues don't get a redirect.

We're asking players to update their bookmarks with the correct URL. The list for all private leagues can be found HERE.

 

[maronza1]

@ReplayKristine do you play CC games or you are just here to help with issues pertaining to replay?

 

[Tammy]

Hi Tammy!

Unfortunately the links to the private leagues don't get a redirect.

We're asking players to update their bookmarks with the correct URL. The list for all private leagues can be found HERE.

Ah, ok, that makes sense. Thank you!

@ReplayKristine do you play CC games or you are just here to help with issues pertaining to replay?

She is a Replay rep. She's welcome to join in our games, but she hasn't signed up for any.

 

[Tammy]

@ReplayKristine question for you - I know that some countries that were initially blocked due to the redirect have since been unblocked. Does that include players from Serbia? I have one new member who is having issues getting on site.

 

[billibooo]

Hey Kristine <3

Answer when you can, I see you have a bunch going on <3 and I hope all is well in your on and offline life <3

I was playing a game today and the flop was not shown, I had to bet and I could not see the flop. Then when the turn came, the turn card was the first on the board and then the river. So only two cards.

the hand is https://www.casino.org/replaypoker/hand/replay/1248519677

BUT in the replay, it replays naturally, with flop, turn and river.

The missing flop



the turn in the flop spot



I thought it would be good to have pictures of the hand in play too, because I have talked about this before but never knew the replay showed nothing wrong. So just in case your tech team did not see the problem, they can now <3

Hugs and thank you for all you do for us. It is really a treat to be able to play together and you guys deliver <3

 

[rocksoff]

Hi all!

We're excited to launch this new support thread for all things Replay Poker.

Replay is the home of free, recreational poker for serious poker players. If you haven't signed up with us yet, learn a bit about what makes us different from other social poker sites.

Please use this thread to ask us any support-related issues, such as technical help, feedback on our features, or questions about our poker room or promotions. Including your Replay username will allow us to assist you more quickly.

We look forward to assisting you here on the CardsChat forum!

game number#1248623168 I had two pair my opponent had a pair aces went all in you gave my 30000 chips to him or her how can this happen

 

[rocksoff]

Can Replay poker be contacted

 

[Chica_bonita]

game number#1248623168 I had two pair my opponent had a pair aces went all in you gave my 30000 chips to him or her how can this happen

Welcome to the community.
fill out your profile as soon as possible and register in our leagues.
Sign-up here for CardsChat Community Freerolls on Replay Poker (Bronze, Silver, Platinum Levels)

According to your request: there is no mistake here.
Don't forget that the cards on the board are shared.
you have 2 pairs: 66 and 44, but in fact, the highest combination is always considered correct: in your case, these are: 77 and 66.
So your combination is A7766.

The fact is that your opponent also has 2 pairs, due to the fact that, again, all the cards on the board are shared.
So your opponent has 9AA77.
His 2 pairs are higher than yours.


I hope it helped.💗

 

[Debi]

Can Replay poker be contacted

Hi - this thread is monitored by Replay Poker and Kristine is a member of the team there.

 

[ReplayKristine]

@ReplayKristine question for you - I know that some countries that were initially blocked due to the redirect have since been unblocked. Does that include players from Serbia? I have one new member who is having issues getting on site.

Hi Tammy,

Players from Serbia are back in our site. Can you please give me their Replay username so I can contact them directly? They can also write to me at [email protected] so we can further assist, as they should be able to access the site by now.

 

[ReplayKristine]

Hey Kristine <3

Answer when you can, I see you have a bunch going on <3 and I hope all is well in your on and offline life <3

I was playing a game today and the flop was not shown, I had to bet and I could not see the flop. Then when the turn came, the turn card was the first on the board and then the river. So only two cards.

the hand is https://www.casino.org/replaypoker/hand/replay/1248519677

BUT in the replay, it replays naturally, with flop, turn and river.

The missing flop

View attachment 381664

the turn in the flop spot

View attachment 381665

I thought it would be good to have pictures of the hand in play too, because I have talked about this before but never knew the replay showed nothing wrong. So just in case your tech team did not see the problem, they can now <3

Hugs and thank you for all you do for us. It is really a treat to be able to play together and you guys deliver <3

Hi @billibooo,

Thank you so much for capturing those. This has been reported before but screenshot was not captured, as I imagine it's difficult to do that while focusing on the hand with a visual glitch. I appreciate you, and I passed this on to our Tech Team, so they can further review. ♥️

Just so I can add more notes for them, do you know if other players noticed it too?

 

[billibooo]

Hi @billibooo,

Thank you so much for capturing those. This has been reported before but screenshot was not captured, as I imagine it's difficult to do that while focusing on the hand with a visual glitch. I appreciate you, and I passed this on to our Tech Team, so they can further review. ♥️

thanks babes <3 and more haha I win

Sorry did not ask the table <3I can ask now though because I see the players who were there. this sentence was edited after <3 and I tagged @ReplayKristine

 

[ReplayKristine]

thanks babes <3 and more haha I win

Hi @billibooo,

Someone from Tech responded and wanted to know if other players noticed the missing cards.

 

[billibooo]

<3 I am asking now <3 I feel like we are so close to solving this <3 Woohoo lets goo! lol

Hi @billibooo,

Someone from Tech responded and wanted to know if other players noticed the missing cards.

 

[Tammy]

Hi Tammy,

Players from Serbia are back in our site. Can you please give me their Replay username so I can contact them directly? They can also write to me at [email protected] so we can further assist, as they should be able to access the site by now.

I don't think they were able to create an account. I'll get your email to them. Thank you!

 

[ReplayKristine]

Hi Everyone!

Kids are enjoying the Spring Break, and I will have a break with them so I'll be off starting tomorrow and I will be back on Thursday, April 3rd. If there's anything urgent, please write to [email protected] and my colleague will be available to assist.

Have a wonderful weekend! ♥️

@billibooo just in case you hear back from other players, I notified Sue that you might write in to Support.
@Tammy I also informed Sue that the player from Serbia might write in.

 

[Sunz of Beaches]

game number#1248623168 I had two pair my opponent had a pair aces went all in you gave my 30000 chips to him or her how can this happen

He most likely had two pair too with a pair on the board. But don't mind and post the Screenshot if u have one.

 

[billibooo]

Hi Everyone!

Kids are enjoying the Spring Break, and I will have a break with them so I'll be off starting tomorrow and I will be back on Thursday, April 3rd. If there's anything urgent, please write to [email protected] and my colleague will be available to assist.

Have a wonderful weekend! ♥️

@billibooo just in case you hear back from other players, I notified Sue that you might write in to Support.
@Tammy I also informed Sue that the player from Serbia might write in.

Have a blast babes with the kiddos <3 This stuff goes fast and I will get a hold of Sue once I know more <3 Hugs


@Suns of Beaches Stooop laughing at meeeeeeehhhh lol <3 just kidding I am definitely worth a laugh or too