Official Replay Poker Support Thread

[ReplayKristine]

Today, September 22, 2025, I was playing CardsChat's Free Platinum game and was suddenly removed from the table and taken back to the beginning.
When I tried to log in again, I couldn't. The message that appeared was that my login email was incorrect.
I only have this email.
It has remained the same since I registered.
What happened?
I don't know. I contacted support and am waiting for a response.
My question: has anyone else experienced this same problem?

Hi @hilary antonik filho,

Was this issue resolved? If not, can you please provide your Replay username? You can always write to [email protected] for more immediate response.

 

[Gutshot Gus]

Can I gift some of my chips to a friend?
I have seen where to buy them for a friend, but I would like to gift a friend some of my chips.

 

[ReplayKristine]

Can I gift some of my chips to a friend?
I have seen where to buy them for a friend, but I would like to gift a friend some of my chips.

Hi @Gutshot Gus,

That's a great question. There's no option to gift or transfer your chips to a friend, but you can buy chips for another player. You can click HERE for more information.

 

[ReplayKristine]

Hi Everyone!

Replay will have a scheduled site maintenance on October 21, 2025, which will require downtime. A pop up will appear on the site this coming Friday, October 17th.

• Tournaments will be cancelled starting at 2:00 AM ET
• The site will go into maintenance mode at 4:00 AM ET
• Expected duration: 2-3 hours

 

[villa1306]

Hello greetings, sorry, I registered yesterday and I still haven't received the verification email. Could you help me?

 

[ReplayKristine]

Hello greetings, sorry, I registered yesterday and I still haven't received the verification email. Could you help me?

Hi @villa1306,

I was able to locate your villa1306 account and I manually activated it from our end. You should be able to login now and play at the tables. If you're not seeing our emails in your inbox, please check your Spam, as well as your Promotions and Social tabs if you're using gmail.

 

[villa1306]

Ok, thank you very much, I'll try and see.

 

[ratbat615]

cards chat should invest most of the big money tournaments in replay poker because 888 poker is messing up I can't login in because of local regulations. so, all that money on the site is gone. after 3 years of playing on the site. this is crazy.

 

[bullkk]

It's true that there are too many platinum freeroll participants now.

 

[Tammy]

Hey guys - I checked in with Replay regarding our Community game today. There is indeed a sitewide issue with lag and server disconnects. Please be patient while their tech team fixes the issues.

In the meantime our Platinum Community Game will be officially cancelled.

 

[finaltable1]

Thanks for info!

 

[bablovod]

However, it continues

 

[bablovod]

Can the league be canceled?

 

[Martin]

However, it continues

Everything appears to be working now Vlad.

 

[strokin07]

Everything appears to be working now Vlad.

Hello Martin.. Everything works, I just went into Replay and checked all the functions. 🙌

 

[Sunz of Beaches]

Looks like the lobby has been improved and there is basically no more waiting time when opening a league which is very nice. A very good change, lets hope there will be more improvements soon.