PartyPoker Official Thread

[NightFun]

Hi Colette...

I have kind of a dumb question.

I won a $55 Monster ticket. It looks like it is only good for #26 Main Event Day 1A and 1B.
It looks like the prize is qualification to Day 2. I don't understand why you can win funds for the same amount ($55) for Main Event Day2 but are only qualifying for the Main Event Day2 ... why wouldn't someone just pay the $55 and play for $$$$ ??? or is the Day2 also a qualifier - and a qualifer for what game?? very confusing to me

Thanks

 

[NightFun]

Hi Colette...

I have kind of a dumb question.

I won a $55 Monster ticket. It looks like it is only good for #26 Main Event Day 1A and 1B.
It looks like the prize is qualification to Day 2. I don't understand why you can win funds for the same amount ($55) for Main Event Day2 but are only qualifying for the Main Event Day2 ... why wouldn't someone just pay the $55 and play for $$$$ ??? or is the Day2 also a qualifier - and a qualifer for what game?? very confusing to me

Thanks

ok, I think I finally figured it out... it is a two day tournie... got ya.... just forget my very stupid question.. it was too late for me to delete this post... you can tell how many BIG tournies I play!!!! LOL

 

[Colette Stewart]

ok, I think I finally figured it out... it is a two day tournie... got ya.... just forget my very stupid question.. it was too late for me to delete this post... you can tell how many BIG tournies I play!!!! LOL

Glad all is clear
Good luck if you make it!

 

[kara260588]

Hello. I cannot log into my account. I've changed my password several times already, but I still couldn't get it. After I decided to visit your site, but without a vpn App, it was not possible. Since your sites are blocked in Russia. How can I access my account again? Thanks.

 

[I Live Poker]

Congratulations to party poker

Hello, I just came by to say that I am very happy with the promotions and the changes in the tournament structures, it is very fun to play at the party, also due to not being able to use hud, it makes it even more competitive!

 

[wlad20082009]

Yes, I like that hud is forbidden .

 

[whiskers77]

Hi Colette,

are there any plans, that the Cardschat games will return to partypoker.de?
I really liked to play in them, but since last weekend they are not available anymore, unfortunately.

 

[Colette Stewart]

Hi Colette,

are there any plans, that the Cardschat games will return to partypoker.de?
I really liked to play in them, but since last weekend they are not available anymore, unfortunately.

You would need to ask Cards Chat admin directly

 

[whiskers77]

You would need to ask Cards Chat admin directly

Well, I did already, but Debi said it is up to the indidvidual site, how they arrange this.
Maybe, it is all a bit crazy about these new German laws somehow...
And sorry to say so, but at the first glance, it was also the same thing in another poker room, but later they brought it back again. I am not sure, who can arrange what.
I just wished, they will come back somehow. I really liked these weekly $1 CC games there.

 

[jimmiandersen]

I just switched back to shitty pokerstars. Any ETA on hand histories export function for danish players? It really sucks not to be able to follow my own game on Partypoker. If I could I would probably still be playing there. It really should not be a complicated thing. I have seen that people in other countries have it. Very unfair to treat Danes differently.

 

[TheHulk7]

Good news!
I wanted to share the update - regarding Jurojin, we can confirm the tool is now compliant with our third-party tools policy and it is fine to be used alongside the partypoker client.Jurojin will be added to the permitted tools list on our Safer Poker page and the change will be reflected there in the next few days.

Thanks

Colette

Glad to hear that! Thanks.

cheers,

 

[tschuwon]

Can anyone tell me about the experience of using one of the permitted third-party tools from partypoker like partycaption e.g.?

 

[Colette Stewart]

I just switched back to shitty pokerstars. Any ETA on hand histories export function for danish players? It really sucks not to be able to follow my own game on Partypoker. If I could I would probably still be playing there. It really should not be a complicated thing. I have seen that people in other countries have it. Very unfair to treat Danes differently.

As per the thread on Discord, no sorry there is no ETA for My Game for DK and other regulated markets
As soon as its available, we will let everyone know

Thanks

Colette

 

[jimmiandersen]

As per the thread on Discord, no sorry there is no ETA for My Game for DK and other regulated markets
As soon as its available, we will let everyone know

Thanks

Colette

That is at least one less player you have until that is fixed. It is ridiculous that Partypoker offer hand histories to some people but not to Danes, Germans etc. Seriously. How hard can it be? Are the people running things that incompetent? Basically every other poker site has it. Partypoker did too previously. It should not be that hard to let people download their hand history. I don't care about MyGame. Just the hand history for basic analysis like EV graph and other stuff. Why is Partypoker not offering it to Danes when other people have it? I really would like to know this. I don't think it can possibly be due to any regulations because I have hand histories from Pokerstars.

 

[Ron112355]

Tournaments Results

Have looked all through the client software and do not see anywhere that I can request my tournament results. I see transactions but all this tells me is the tournaments I played but does not tell me my results. Can I request this from customer service?

 

[Colette Stewart]

That is at least one less player you have until that is fixed. It is ridiculous that Partypoker offer hand histories to some people but not to Danes, Germans etc. Seriously. How hard can it be? Are the people running things that incompetent? Basically every other poker site has it. Partypoker did too previously. It should not be that hard to let people download their hand history. I don't care about MyGame. Just the hand history for basic analysis like EV graph and other stuff. Why is Partypoker not offering it to Danes when other people have it? I really would like to know this. I don't think it can possibly be due to any regulations because I have hand histories from Pokerstars.

I understand the frustration, but there really is little more I can add - the work its with the relevant teams for development and release on other markets- currently only on .com

No one working within the team is "incompetent"
Like any product implementations, these require production work and internal approval - alongside other items awaiting the release

We follow strict rules and guidelines for regulated markets
I can't comment on what competitors do or do not do - sorry

I will of course, as always, share your feedback with the relevant management teams

Thanks

Colette

 

[hawkman]

THANKS

Hi Collette,

please pass my thanks on to the Rep\IT support who sorted out the problem with our password restricted tournement registration/start times you host. Much appreciated from one Admin to another. Saved me an awfull lot of work, wasnt expecing it as it was a sunday.cguru:


Roy

 

[jimmiandersen]

I understand the frustration, but there really is little more I can add - the work its with the relevant teams for development and release on other markets- currently only on .com

No one working within the team is "incompetent"
Like any product implementations, these require production work and internal approval - alongside other items awaiting the release

We follow strict rules and guidelines for regulated markets
I can't comment on what competitors do or do not do - sorry

I will of course, as always, share your feedback with the relevant management teams

Thanks

Colette

Not really frustrated. I will just not play there. But you are very welcome to let me know when/if ever Partypoker can offer a fair level playing field where everyone can analyze their game. Right now some people have an unfair advantage.

 

[MoCoSolo]

Any updates or progress for US players wanting to play again 15 years after black Friday?

 

[Ron112355]

Have looked all through the client software and do not see anywhere that I can request my tournament results. I see transactions but all this tells me is the tournaments I played but does not tell me my results. Can I request this from customer service?

Guess not eh

 

[Colette Stewart]

Any updates or progress for US players wanting to play again 15 years after black Friday?

There are various planned markets in the US however movement if slow - we are currently active in NJ for poker and hopefully 2021 we will have further movement

 

[Colette Stewart]

Guess not eh

Have you contacted the customer service teams and requested an audit?
The team can not share hand history, however, likely they can assist with such a request
Contact then via live chat or email

Thanks

 

[kara260588]

Hello. I noticed that you have tournaments in your room that you can only play under your real name. how can i change my nickname? (maybe I was bad looking for information on this topic)

 

[Poker Orifice]

Umm... what is going on here??

I played in a few micro tournaments today (Sunday) and few hands on FastForward tables after. Late this evening I go to log in to check on when my tourney tickets are expiring and to plan a schedule for tomorrow and it won't let me log in????????

Here's the note I got.
When I click on 'contact us' it informed me there wasn't any telephone support due to covid so I clicked on Live chat with no help.
Is this some kind of glitch or something???

 

[Poker Orifice]

Contact then via live chat
Thanks

I forgot to post the screenshot with my last post.

Any thoughts on this Colette? My screename on PP is P0ker0rifice User ID is PokerOrifice