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Sunz of Beaches said:
Tammy said:
I've made over 100 withdrawals and had no issue. Now they tell me my banking info us wrong and refuse to pay me any other way I sent them bank statements straight from the bank. They tell me its fixed then email me two days later and tell me it don't workfundiver199 said:
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I deleted a couple of the the more silly, overly heated and trolly comments. Y'all - be nice. Being kind isn't hard.
Do you have to enter your bank details manually each time? I'm just curious if it's possible there was an input error. Can you post a transcript of the email replies? Leave out your email address.Fitter1983 said:
Ok.Fitter1983 said:
Look the problem here is that they are very reputable and here on cardschat every few days a new account pops up and claims this and that. You claiming they changed voices on the phone, were laughing at you plus suddenly dont want to pay anymore is a very very strong claim. Noone here will give you any credit for it without clear evidence.
So the only thing u can do is post every single email or anything else in support of your claims.
U could also try to deposit the minimum with an ewallet like skrill, play through the amount and then try to withdraw through the wallet.
I don't have to input my bank details. It's automatic.Tammy said:
I've never had a problem with Deposits or Withdrawals on Partypoker. Always super smooth but would typically take ~48hrs. for Withdrawals.
I have no idea what support is like there these days as I've never needed to use it. Unfortunately they no longer have any customer support reps. on Social media. Traffic has also decreased a bunch on the site (nowhere near as much as 888Poker... but still quite a bit)
Fitter1983 said:
I'm curious about the 'changing their voices'. How does this happen? Do they change their voice while on the same call with you? (ie. do they pretend it's their supervisor and change their voice to pretend they are them?). OR what exactly do you mean with the changing the voice thing?
And did they actually laugh at you? Like you could hear them laughing? (or are you assuming they're laughing?)
Personally I pray I can avoid pokersite customer support as much as possible. Generally they all suck! (some much worse than others... ie. 888 comes to mind for 'worst' and GG for 'best'). Years ago some of them were excellent but others were always garbage.
WHen (if I really have to) I'm conversing with them, I try to picture some pimply-faced 15yr. old kid who just got fired from McDonalds and now has taken a step further down the road by getting a job as a pokersite customer support rep. I often wonder if they'd be even able to communicate the weather outside or perhaps more likely that'd be a daunting task that they'd need to access their notes for. I strongly dislike pokersite customer support and dread talking with them.
My advice to you. (although it's probably too late), KEEP YOUR COOL! Treat them like your bankroll depends on it (because it often does).
If you're nice enough to them they might even give you a free tournament ticket for all the hassles they put you through.
Worst thing to do. Threaten them with legal action. (they know you can't do squat anyways).
Fitter1983 said:
You are fixating on ONE sentence. How about the long post I wrote to you with HELPFUL advice?? And some questions for you....
And, in defense of my 'one comment'... In all of my 20years on poker forums I have NEVER heard anyone suggest that the support people 'change their voices' and 'laugh at the person'. (hence why I asked you some questions about it. frankly it sounds absurd)
Fitter1983 said:
I was a bit of a bully in my youth. I believe it stems from my father being physically, mentally and emotionally abusive to me on a daily basis. Also, my older brothers would beat me up pretty much daily... including things like tying me up with rope and leaving me in the dark basement for many hours (I was afraid of the dark & would never normally even walk down the steps to the basement and if I did, I would RUN back up those stairs, not daring to look behind me).
I've done lots of talking. I'm a work in progress.
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