If you are talking abt utility bills docs, it is better to turn on or enable geolocation instead. It was also a bit of an issue when they rejected scans of my bills, but then I just enabled geolocation and the verification was quickly completed.
Dejange said:
So did I.
A day after I made my post, got an email saying that my account could not be verified. (ID declined for some reason)
I immediately called them up and a few hours later I resent my documents via phone App and by email,
It's been 2-3 days and waiting for their response again.
Luepso said:
Bank?? What was the bank got to do with skrill verification?
Skrill verification process:
1) Fund Your Account - OK
2) Verify Your ID
3) Verify Your Location - OK
4) Verify Account Ownership
Steps 1 and 3 were OK, before I sent my ID and a photo to complete verification.
dhumphir said:
I did that a couple of years ago, however i've contacted them a dozen of times since than about various issues. So, they barely reply to emails really, there's no estimate time when you should get your answer so i suggest you use their contact number because that's the only way you could reach them effectively. Once you contact them your verification process will be almost done.
dhumphir said:
Step 4 I did using their snapshot application (both sides picture of my Driving Licence and picture of myself). If you sent them by e-mail, well that could take some time to process, though ... I am sure it will be fixed soon 😱
PS: Btw, from December 1st, there are new fees for transfers in force! They are reducing the percentage fee, but introducing minimal fee amount to something like 0.65 EUR - what is really nasty for small amounts :bawling:
dhumphir said:
Indeed, everything is good when finished good!
I had much more problems with the activation of the new Stars Rewards program. It took 3 months (three months) 😱 with endless communications with PS support, and each time they did something - it does not worked. In the end I fix the problem myself, lol 😛
