ACR Thread

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In the "Game History Report", the Live Chat icon covers half the column of win/loss stats. Just thought I'd mention it. Thanks
 
Hi,

I have a question. If you have multiple step 3 and step 4 tickets etc then can you sell those tickets? and what happens if you don't use them and venom tournament ends?? Thanks
 
Was able to play all day yesterday after that. Then today the same new device message.
 
did ACR get rid of the "on demand" tournies?

LJG23 said:
Was able to play all day yesterday after that. Then today the same new device message.
Click to expand...
All of a sudden there aren't any 50 center, or $1 "on demand" games anymore in ACR. Will they be coming back anytime soon?
 
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sidenotch said:
All of a sudden there aren't any 50 center, or $1 "on demand" games anymore in ACR. Will they be coming back anytime soon?
Click to expand...


Just noticed this myself.

Also before the update ACR started giving points for venom step buy ins. Is this something the are still keeping track of to be updated later?
 
Is the site down again? No tourneys at all in the lobby and no update on Twitter.
 
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Poker_Mike said:
So, I'm in a tournament and the BB is short and can't complete their BB.

I min raise and instead of my raise being two Big Blinds, it is one BB plus the incomplete BB amount.

Ex. blinds are 150/300 but the BB only has 75. I min raise and the bet is 375 - it should be 600.

Thanks.
Click to expand...


Appreciate your time on putting this into our attention, I will send your feedback to the tournaments department so they can take into consideration.
 
amxvulcan said:
Just got their new update. Still no on demand.
Click to expand...

We´re still working on it, as soon as we get an update , we will definitively post it.
 
XYZ2123 said:
Is the site down again? No tourneys at all in the lobby and no update on Twitter.
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Tournaments are up and running right now, you can try to access your account and join a table, best of luck 🙂
 
Our payment processing department is still working through all the refunds. Rest assured, you will receive your refund soon.


Thanks for your patience.


kuwM55L.jpg
 
Good Luck everyone working at ACR trying to repair the damage. It's been a long struggle and wish everyone the best to get the site working the way it was envisioned. 😀
 
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Do the refunds apply to tickets as well? I don't wanna waste one if a tournament is going to get cancelled.

Still getting the device message but if I close the login window and open it back up it lets me log in.
 

The #OSSCub3d is around the corner. The madness begins July 21st, right in the middle of the $5 Million Venom. It’s poker overload.

​
Are you in?

​
https://www.americascardroom.eu/online-poker-promotions/oss-cubed/

​
#Tournament #Series #Poker #WPN

​
VJxSfZ7.jpg
 
really?

ACR Rep said:

The #OSSCub3d is around the corner. The madness begins July 21st, right in the middle of the $5 Million Venom. It’s poker overload.

​

Are you in?

​
https://www.americascardroom.eu/online-poker-promotions/oss-cubed/

​
#Tournament #Series #Poker #WPN

​
VJxSfZ7.jpg
Click to expand...


Is ACR really going to try a run another large event on top of another event while barely having the Site working? 😕 😕 😕
 
I am wondering HOW it is possible after all of the "problems" with the big updates. After eliminating ALL the freerolls from various websites and your own - YOUR website STILL lists under PROMOTIONS - $10 FREEROLLS - 24/7, separate paragraph for the FREEROLL LEADERBOARD. How ridiculous... it has been months... why?


SoCal
 
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Till the site is running as it was a few months ago nothing will tempt me to play in you big promotions🙁
 
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Got knocked out in The Venom Step 1/6 Freeroll

But still came in 40th - Says "Entry" won - but all the other winners are listed as 1st place.

And, no ticket for that tournament in my Tournament Ticket wallet at the cashier.

Tournament start time Wed 10 Jul 21:00

Thanks for your help.
 
LJG23 said:
Do the refunds apply to tickets as well? I don't wanna waste one if a tournament is going to get cancelled.

Still getting the device message but if I close the login window and open it back up it lets me log in.
Click to expand...

Yes, tickets also apply. Regarding the device notification, I've sent it to the department in charge so they can take a look into this matter.
 
Poker_Mike said:
Got knocked out in The Venom Step 1/6 Freeroll

But still came in 40th - Says "Entry" won - but all the other winners are listed as 1st place.

And, no ticket for that tournament in my Tournament Ticket wallet at the cashier.

Tournament start time Wed 10 Jul 21:00

Thanks for your help.
Click to expand...


If you still not receive it, please be so kind and contact directly with our CS department here so they can take a look into this matter.
 
When will the VIP pts exchange be back up?
Does anyone at ACR want to give us CardsChat members any awesome promo codes for our continuing support and dedication to Americas Cardroom!!?!?
 
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If you have multiple step 3 and step 4 tickets etc then can you sell those tickets? and what happens if you don't use them and venom tournament ends??
 
Does everyone have to redownload ACR everytime they open the site?
 
Infinite Loading for nothing

When I click on tourney button it doesn't stop loading and I cannot click on : All, Guaranteed Satellite or other tab.
It is frozen like that even after 2 last ACR updates.



acrloadloadlaod.png
 
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