Well now it's the 10th and I earned approximately 725 points, which qualifies me for $20 in bonus money. I mistakenly thought that this meant I would be able to go to the bonus page today and release that money. But oh no, now I have to do a play thru to get.
To me that's like a double "play thru" for one bonus. Which IMO sucks donkey balls! Add to that the fact that none of this "play thru" information is in the emails you sent out. Which also IMO is plain deceptive.
My assumption about any gambling bonuses is that they are there to attract players and then reward them for their continued play. Apparently not on ACR.
Yes, I will post this on the official ACR thread as well. I'm sure the Rep will respond typically with, "the information was on our website". This just means, "tough shit" in customer service speak.