ACR Thread

[ACR Rep]

I remember watching a twitch video and Phil saying there were updates coming soon. Major ones. Was that planned for March? Or am I making things up.

Hmmm, we have been making changes already but there are some other things that are on development still like the mobile application, Jackpot for Mac, and some other ideas that Phil has. We will let you know that next live stream so you can ask him directly.

Regards

 

[ACR Rep]

Come and check out the new social raffle on the Americas Cardroom Facebook and Twitter page. You can win a free $55 seat to this Sunday night’s Sit & Crush Cage Satellite at 8pm ET

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[pocketelf0]

Love the ACR freerolls, wish I could win one haha

 

[Carl Trooper]

Hmmm, we have been making changes already but there are some other things that are on development still like the mobile application, Jackpot for Mac, and some other ideas that Phil has. We will let you know that next live stream so you can ask him directly.

Regards

He was talking about stuff like the lobby being updated, showing when you are ITM on the tourney tab, little stuff like that. He even showed what it looked like and said they were working on it.


**** ALSO ****

Any wsop satellites planned? I heard they started around this time last year.

 

[Vfranks]

No lag right now in the limit cash games.

I'm pretty sure the lag I had last night wasn't just on my end but for the whole table because, say, when it took 45 seconds to deal out an all-in runout, the next hand started simultaneously for me as it did for the rest of the table afterwards, making me think the whole table saw the runout at the delayed laggy pace. Same for the 10 second lag I had between hands. When the next hand was dealt, I still had my full timebank UTG, whereas if the lag were on my end, I would've expected the timebank to have already started running.

Everyone in the CC game on Tuesday was experiencing this lag as well. I have seen it happen a few times before this day as well. For example 2 people get it allin preflop and it just stalls for 30 seconds before dealing out the flop, then another stall for the Turn, and another for the river. I have seen it in cash games as well as tournaments.

I too thought it was on my end the first time I saw it, but realized it wasn't on my end if I was first to act after it happened because no timebank enabled as well.

 

[CSINSC]

I can't wait for the Freebuy Series in 8 days. I won approx $100 last year. I definitely won't be able to play all 57 events, but I have already prepared my mind mentally that I won't be getting much sleep for those 10 days.

 

[ACR Rep]

He was talking about stuff like the lobby being updated, showing when you are ITM on the tourney tab, little stuff like that. He even showed what it looked like and said they were working on it.


**** ALSO ****

Any WSOP satellites planned? I heard they started around this time last year.

Right, we are working on them but I do not know how long is going to take.

In regards the WSOP satellites we do not have any sat yet but we will have some, I will let you know as soon as we post them

 

[ACR Rep]

Right, we are working on them but I do not know how long is going to take.

In regards the WSOP satellites we do not have any sat yet but we will have some, I will let you know as soon as we post them

I have been told that we might have it done by the end of march, again. I will let you know 🙂

 

[CSINSC]

Got 7th in the ACR freeroll last night & 18 paid.. Thanks Cards Chat for hooking up with ACR & offering this freeroll.

 

[blobman]

Cash game table Adriate 1 is mislabeled. It says it's a short game but the permitted range of buyins is regular.

 

[blobman]

Time bank all of a sudden not working (in the tournament games on Mac client at least). I was thinking about a decision with timebank clearly showing "on" (as it should because I have it set to autoactivate), and my hand was timed out without starting the timebank. This happened to me a week ago or so I think it was and I posted about it then too. But then on another hand I double checked that timebank was on clicking on it and everything, and I still timed out facing an important decision! Please get on this fix ASAP.

 

[Acehigh562]

Hey guys!

We do not have an ETA yet but it will pretty soon. As soon as we get a date we will let you know for sure!

Okay thanks for the update bet safe and gl everyone

 

[Acehigh562]

I have a suggestion can we get profile image on the tables something like poker stars i think it will make online poker feel a bit more live thank you

 

[Fishmasterbaiter]

I agree ACR is pretty awesome.
You can get away with a ton of freerolls or deposit in to a streamlined cashier. Loving it.

I like the knock out tourneys the most. Freezout (no rebuys). Lots of action. Reminds me of how it used to be

Im playing a knock out freezout right now actually!

 

[ACR Rep]

Cash game table Adriate 1 is mislabeled. It says it's a short game but the permitted range of buyins is regular.

Time bank all of a sudden not working (in the tournament games on Mac client at least). I was thinking about a decision with timebank clearly showing "on" (as it should because I have it set to autoactivate), and my hand was timed out without starting the timebank. This happened to me a week ago or so I think it was and I posted about it then too. But then on another hand I double checked that timebank was on clicking on it and everything, and I still timed out facing an important decision! Please get on this fix ASAP.

Hello blobman,

I am sorry, I was not here when you reported this situation. I will escalate this matter to the techs. Please contact ACR support at 1-877-314-4195 for inmediate assistance if you happen to experience any other problem

Regards

 

[ACR Rep]

I have a suggestion can we get profile image on the tables something like poker stars i think it will make online poker feel a bit more live thank youView attachment 99447

We would love to have that option, it is in our "to do" list

 

[t1tpfdc]

Sent the info and received the mandatory automatic reply.
Awaiting reply from support

This both sucks and blows! Received this from support:

We just noticed that you are from Sweden, we regret to inform you that due recent regulations Sweden residents are not allow to enjoy our services. This is the reason you are not able to see any display while open the software as it`s blocked for your location.

What the hell kind of "recent regulations"?
No new regulations in Sweden that know of!

What happens to the account? if I had anything there ...

t1

 

[ACR Rep]

This both sucks and blows! Received this from support:

We just noticed that you are from Sweden, we regret to inform you that due recent regulations Sweden residents are not allow to enjoy our services. This is the reason you are not able to see any display while open the software as it`s blocked for your location.

What the hell kind of "recent regulations"?
No new regulations in Sweden that know of!

What happens to the account? if I had anything there ...

t1

Your account is not the case since there are no remaining funds but just to answer the question, if this situation would happened, we have to send funds as a regular withdrawal.

Regards

 

[t1tpfdc]

Your account is not the case since there are no remaining funds but just to answer the question, if this situation would happened, we have to send funds as a regular withdrawal.

Regards

Fair enough. But what are these new regulations?

t1

 

[ACR Rep]

Americas Cardroom’s CEO Phil Nagy will be back on our Twitch.tv channel this Friday at 12pm ET to discuss future features and promos, plus get your feedback. Tune in and make your voice be heard. Click here to access the channel

 

[cjmoles]

Americas Cardroom’s CEO Phil Nagy will be back on our Twitch.tv channel this Friday at 12pm ET to discuss future features and promos, plus get your feedback. Tune in and make your voice be heard. Click here to access the channel

Nice! I haven't missed many of these; they are an excellent opportunity to give and receive feedback. It's nice to have a CEO reach out to their customer base and throw ideas around. I will be there!

 

[Amanda A]

Excellent experience so far

I joined ACR a few months ago and have come into the money in a few free rolls. The amount I won is always right there to view immediately. I tried another site and could never seem to find the $ I won from freerolls, so just wanted to say I think the site is great!
Best,
Amanda

 

[LeanAndMean]

I am on that link to twitch, and no one else is there

 

[jscales]

I also have just joined ACR recently and have found it to be a very good site. The play is good!

 

[ACR Rep]

I am on that link to twitch, and no one else is there

Hello my friend,

I just asked but Phil was unable to do it today, we will reschedule it.

I will post when I get the correct information