ACR Thread

[ScooperNova]

Hello

just report something about ACR software

Looks like we can typing chat when one player is all in ...during the tournament.

Its always been that way. I don't mind it really as long as people dont tell their cards or something your never supposed to do anyway.

ACR Rep,


I think sometimes when I cashout from a table, the winnings are showing in both the "poker money in play" and "poker money available" simultaneously. Twice, about 30 seconds after leaving a table, I chekced my balance and it seemed like more then I ecpected. A few minutes later I was relieved of some funds. I'm pretty sure I have what is due me, as something seemed amiss. This is a new phenomenon for me, so maybe it could be fixed. I wonder if anyone else has noticed this. If others are experiencing it, I could see it lead to an increase in support requests from people unsure if funds were removed.

As I was typing this it happened again and seemed to last about 30 seconds.

 

[billbaffles]

thanks for ACR

My favorite thing about ACR is the .01/.02 games. I used to play on other sites that had low blind games but they got rid of them. I am trying to build a bankroll by playing the freerolls. I saw a video about never depositing money and im giving it a try. I havent noticed anything to complain about and the on demand freerolls are great fun. Thanks.

 

[ACR Rep]

I would play even more if it were easier to find the game that fit my mood. Sometimes I want a real tourney, sometimes a real SnG (fixed entries) sometimes I want a On Demand game. The On Demand games always confuse the lobby list for both Tourneys or SnG's.

That confusion/distraction had on many occasions made me get quickly out of the mood.

So, I suggest that those On Demand games be somehow separated out so that we, the players don't get distracted. While that can be done via filters, un-clicking the On Demand box doesn't get rid of all of them.

Please work on making the lobby function for the players. If there are games WPN really wants to promote, perhaps a special tab would do better, you could even make it a default tab, but offer tabs which aim to please the players, not confuse us.

TYVM 😀

Thank you for the suggestion buddy, I have sent it to the developers team.

Regards

 

[ACR Rep]

Its always been that way. I don't mind it really as long as people dont tell their cards or something your never supposed to do anyway.

ACR Rep,


I think sometimes when I cashout from a table, the winnings are showing in both the "poker money in play" and "poker money available" simultaneously. Twice, about 30 seconds after leaving a table, I chekced my balance and it seemed like more then I ecpected. A few minutes later I was relieved of some funds. I'm pretty sure I have what is due me, as something seemed amiss. This is a new phenomenon for me, so maybe it could be fixed. I wonder if anyone else has noticed this. If others are experiencing it, I could see it lead to an increase in support requests from people unsure if funds were removed.

As I was typing this it happened again and seemed to last about 30 seconds.

Hello ScooperNova,

Thanks for the detailed information you provided. I have sent this matter to review

Regards

 

[ACR Rep]

My favorite thing about ACR is the .01/.02 games. I used to play on other sites that had low blind games but they got rid of them. I am trying to build a bankroll by playing the freerolls. I saw a video about never depositing money and im giving it a try. I havent noticed anything to complain about and the on demand freerolls are great fun. Thanks.

Hello my friend! Very glad to hear that you are enjoying the site.

Please don't hesitate to contact me if you need any help or assistance.

 

[ACR Rep]

Is anything guaranteed in the $44 Cage Satellite On Demand SNG? Or is it not even 1 seat gtd?

No GTDs, it gives a seat for every $1,050 in the prize pool

 

[ScooperNova]

Hello ScooperNova,

Thanks for the detailed information you provided. I have sent this matter to review

Regards

Hey thanks. I checked tonight twice and everything was normal. I think I overdid it with the font size when I was trying to not double post and get your attention in the middle of a post. lol I wasn't yellilng🙂

 

[alecspr]

I started playing in the ACR and I'm really enjoying it . Does anyone know if the ACR can use HUD ? and if so what HUD can be used ?

 

[ACR Rep]

I started playing in the ACR and I'm really enjoying it . Does anyone know if the ACR can use HUD ? and if so what HUD can be used ?

You may use tracking systems (such as Holdem Manager and Poker Tracker), however, since we do not endorse or support any of these applications we cannot guarantee the information they provide.

 

[JKKeys45]

As we get closer to the event, there will be other satellites that may be more to your liking.

Thanks, appreciate the quick reply and see the new sats!

 

[dbchristy]

Ilove this site and its the closest thing to pokerstars youre gonna get for USA>

Playing freerolls allowed my to run my bankroll up this month, and back down again..LOL

 

[alecspr]

I have to back this up. I recently requested a cashout via Neteller which I used to deposit, it was denied due to lack of UB and ID copy. I submitted those and within 72 hours my request was executed. Smooth, relatively fast and secure transaction.
Kudos BCP .

I sent the requested documents by email and within 24 hours the ACR said my account was verified.

Thanks, ACR.

 

[ACR Rep]

I sent the requested documents by email and within 24 hours the ACR said my account was verified.

Thanks, ACR.

Hey great to hear that you are happy with the service!

 

[dj11]

Ilove this site and its the closest thing to pokerstars youre gonna get for USA>

With the big change at Stars I am almost fed up with them.😡

 

[ACR Rep]

Your tourney experience is getting even better with our new user interface. See all upgrades here.

 

[S3mper]

I has a suggestion:

Can players who are inactive during tournaments have their hand killed when it's there turn and they aren't there?

It's insanely annoying when an inactive wins a pot. Also this is how it is in live games and other sites.

 

[ACR Rep]

I has a suggestion:

Can players who are inactive during tournaments have their hand killed when it's there turn and they aren't there?

It's insanely annoying when an inactive wins a pot. Also this is how it is in live games and other sites.

I heard ya buddy,

I will send your request to the dep in charge for consideration.

Happy weekend 🙂

 

[MoryMorte]

combat points

I switched to ACR like two month a go and I really Enjoy it.

I do have a question. What are combat points and how we earn them?

 

[MoryMorte]

I have two problem with ACR client.
1) we don't have a sound setting on this. A lot of time I listen to music and play and if have sound volume high ACR sounds bug you. If you have it low you can't here the music

2) Resolution seems weird on my laptop. it is out of the screen and I can not use the scroll or go back and forth in replay hands because it is under taskbar.

 

[ACR Rep]

I switched to ACR like two month a go and I really Enjoy it.

I do have a question. What are combat points and how we earn them?

Combat Points are earned alongside Rank Points. The number of Combat Points you will earn each month depends on your rank. Combat Points are a spendable currency at our Online

Check more information here

 

[ACR Rep]

I have two problem with ACR client.
1) we don't have a sound setting on this. A lot of time I listen to music and play and if have sound volume high ACR sounds bug you. If you have it low you can't here the music

2) Resolution seems weird on my laptop. it is out of the screen and I can not use the scroll or go back and forth in replay hands because it is under taskbar.

1) S3emper already answered this one

2) You will need a system that supports 800×600 graphics settings, although for a more enjoyable experience we recommend a screen setting of 1024×768 or higher.

 

[MoryMorte]

1) S3emper already answered this one

2) You will need a system that supports 800×600 graphics settings, although for a more enjoyable experience we recommend a screen setting of 1024×768 or higher.

Thanks for the prmpt response to my questions. 🙂

Oh, Ok. I use 1920x1080. Is there anyway I can change resolution of ACR client? 1080 I think it is sort of standard these day.

 

[_xrolex_90]

Hello.What bonus codes I can use on my first deposit?Yesterday I received a letter about the free $ 50 in tournament tickets for jackpot poker,but the bonus code has not been in the letter. 😕

 

[MMoyle]

ACR Advice

I have a few questions, is the software decent? And what are the freerolls like on there, as I would like to start building a bankroll?

 

[ACR Rep]

Thanks for the prmpt response to my questions. 🙂

Oh, Ok. I use 1920x1080. Is there anyway I can change resolution of ACR client? 1080 I think it is sort of standard these day.

Hummmm but the min resolution is 1024×768 so if you are using 1080 you should be fine. What windowns are you using?