ACR Thread

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ClickPoker said:

I'm going to have to try, to see how it goes (, ")

Hi! If you need help or have any questions please let me know.
 
How long until your site is updated I don't have many options in the USA and Bet online seems to be the only one with a good platform. Thanks
 
Must commend you guys at ACR on the new withdrawal process window it is so much better on the client now than before just used it for the first time.
 
Katetruax said:
How long until your site is updated I don't have many options in the USA and Bet online seems to be the only one with a good platform. Thanks

You can play right now, it was a small update. If you have any issues or need help please let me know.
 
joeisi said:
Must commend you guys at ACR on the new withdrawal process window it is so much better on the client now than before just used it for the first time.

I appreciate your comment! If you have any feedback please let me know. 🙂
 
ACR/BCP down reciving DOS attacks or is this
some rutine maitnence?
 
ChronicFish said:
ACR/BCP down reciving DOS attacks or is this
some rutine maitnence?

Hi, we had some technical issues yesterday. We apologize for any inconvenience.
 
Sevendeuceoff72 said:
Any chance you do Omaha sng 2.0

I appreciate your suggestion! I sent your suggestion to the department in charge so they can analyze it and see if they can include it on the deployment list.
 
CadoARAJ said:
Does ACR has a mobile version for Apple Iphone/ipad?

It's coming soon !! We will post it on our website and also on this thread. Stay tuned. 🙂
 
WTF--Did a cashout using Bitcoin to Bitpay last night--money was taken out of my ACR account--but its NOT in my wallet and im being told i didnt even make the transaction yet the MONEY IS GONE FROM MY ACCOUNT!!!?!!?!? WTF!?!?!?
 
How is it that I can Xfer money into BItpay...but yet theres NO RECORD OF IT?!?!!?!?!?!? And now im just out the money?!!?!?!?!? What kind of BS operation is this...then I did another xfer and didnt get an email..had to ask for you to verify it...what a joke...
 
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ACR Rep said:
we will have other special tournaments for you to be able to use those tickets.

Just wondering, can I use the ticket for any tournament of equal value, or does it only apply to "special tournaments", and what is a "special tournament"?
 
ekgbeat said:
Just wondering, can I use the ticket for any tournament of equal value, or does it only apply to "special tournaments", and what is a "special tournament"?

"Special tournaments" would be the ones that our tournament department will add once the wsop ends. And yes it will only apply for those coming tournaments. But if we have any new update I will let you know here and also on our official website.
 
PokerHobbyFun said:
How is it that I can Xfer money into BItpay...but yet theres NO RECORD OF IT?!?!!?!?!?!? And now im just out the money?!!?!?!?!? What kind of BS operation is this...then I did another xfer and didnt get an email..had to ask for you to verify it...what a joke...

I apologize for all this situation, may I have your nickname so I can check this with the department in charge.
 
ACR Rep said:
"Special tournaments" would be the ones that our tournament department will add once the WSOP ends. And yes it will only apply for those coming tournaments. But if we have any new update I will let you know here and also on our official website.

Good to know. Thanks for the quick response.
 
We will have downtime for maintenance tomorrow, Wednesday, June 28th from 7:00am ET to 12:00pm ET. Apologies for any inconvenience.

Click the picture!

 
ACR Rep Im having trouble installing on a tablet with windows 10. Says ACR already installed do i want to uninstall. Its not already installed. Help
 
Ahhhh....That explains it. I was logging in, got a significant update, screen opened and just sat there with a 'configuring' message.
 
No...I spent 2 hours on the phone and talked to 3 people and got nowhere. Im just going to run up what I can, get it off there and go to BOL.
 
islandman said:
ACR Rep Im having trouble installing on a tablet with windows 10. Says ACR already installed do i want to uninstall. Its not already installed. Help

Hi! Very soon we will have our mobile application (also for tablets). Once we launch it I will post it on here and also on our official website.
 
Sheepodog said:
Ahhhh....That explains it. I was logging in, got a significant update, screen opened and just sat there with a 'configuring' message.

Yes, it was due to the downtime for maintenance. By the way, that dog on the picture is so cute!
 
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