emk211 said:Okay, I am a bonehead. Recently, I posted a situation that could have been avoided if I only paid attention to what I was looking at...The sign in for ACR requires the email, not screen name and so, I kept trying to sing in with my screen name and it would not let me.
But, the customer service people did not even suggest that could be the problem and I contacted them multiple times live and email, all with the same response basically and none of them mentioning anything about the sign in requirements.
I finally looked closer, I mean all the other sites I have used always required the screen name, silly me.🙄
I'm really sorry about that, I sent this feedback to the customer's department. Let me know if you need help or have any question.


