Nomahoners said:
Hi, thanks for reaching us, please be so kind and send us a private message with your ACR screen name and this report that way we can properly escalate it to upper management, waiting to help you further!
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Hi, thanks for reaching us, please be so kind and send us a private message with your ACR screen name and this report that way we can properly escalate it to upper management, waiting to help you further!
OSS TIME!!
GL to everyone during the upcoming OSS events.
https://www.americascardroom.eu/online-poker-promotions/oss-cub3d/
GL to everyone during the upcoming OSS events.
https://www.americascardroom.eu/online-poker-promotions/oss-cub3d/
Attachments
paisley said:
Thanks for reaching us, I have escalated your points inquiry to upper manager for further investigation, once I get a reply, I´ll contact you back via private message, appreciate your patience in the meantime.
Dear Acr Rep
The sound of "begin turn" is just so annoying. Its difficult to play multiple tables with it. It would be so nice if you guys could change the sound from "begin turn" into the sound of "user turn"
The sound of "user turn" only comes once after the break is finished and its so much more comfortable to hear.
The perfect solution here would to change those sounds with each other.
Thanks.
The sound of "begin turn" is just so annoying. Its difficult to play multiple tables with it. It would be so nice if you guys could change the sound from "begin turn" into the sound of "user turn"
The sound of "user turn" only comes once after the break is finished and its so much more comfortable to hear.
The perfect solution here would to change those sounds with each other.
Thanks.
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Freerolls wagering and possibility to remove any not wagered amount before withdrawal
Heello ACR REP
My question : the ACR wagering demanded amount for freerolls is 1:1 , 1$ for every dollar ??
Also if not met/paid , can the amount that hasn't be paid in rake be removed from your bankroll/balance , so as all the rest of the money will be available for withdraw ??
Could you pls help (or say a link to read info about this ) ??
Thank you
***ps : why I am asking this : =>>>>>>
I am asking this , cause i had some bad experience with one scheeme/site of the WPN network in the past , that closed , which demanded the wagering of all freeroll money before they proceed and process the withdraw (although they could smply remove from the balance their freeroll money and pay the rest , my money .........)
That's why I have not been playing ACR's on demand freeroll or any freeroll of yours , cause I don't know your wagering policy , but now I have played some of these 100 $0,25cyclone freeroll tournaments GTD after losing a lot in these game , won some tickets , i believe 4-5 ??
Thank you 🙂
.
Heello ACR REP
My question : the ACR wagering demanded amount for freerolls is 1:1 , 1$ for every dollar ??
Also if not met/paid , can the amount that hasn't be paid in rake be removed from your bankroll/balance , so as all the rest of the money will be available for withdraw ??
Could you pls help (or say a link to read info about this ) ??
Thank you
***ps : why I am asking this : =>>>>>>
I am asking this , cause i had some bad experience with one scheeme/site of the WPN network in the past , that closed , which demanded the wagering of all freeroll money before they proceed and process the withdraw (although they could smply remove from the balance their freeroll money and pay the rest , my money .........)
That's why I have not been playing ACR's on demand freeroll or any freeroll of yours , cause I don't know your wagering policy , but now I have played some of these 100 $0,25cyclone freeroll tournaments GTD after losing a lot in these game , won some tickets , i believe 4-5 ??
Thank you 🙂
.
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ACR Rep said:
Thank you ACR Rep, ive received an email saying it has been sorted out. Thats a pretty good turn around if you ask me. I really appreciate the work you do and highlights the advantage of being CC member. I think todays going to be a great day.
lastest download issues on WPN
my old desktop stops the installation and a box pops up every time that says something like ' it seems you already have one of our cardrooms open '. I can proceed no further. any suggestions ? please don't tell me to uninstall everything and start all over , since I will lose all my player notes once again !
my old desktop stops the installation and a box pops up every time that says something like ' it seems you already have one of our cardrooms open '. I can proceed no further. any suggestions ? please don't tell me to uninstall everything and start all over , since I will lose all my player notes once again !
Do you have any WPN skin open on any computer like ACR, BlackChip etc. ? If you have an account open on any computer not just the one you are on, you will need to log out. If not try restarting all your computers and unplugging your router and restarting it as well.skaterick said:
Nomahoners said:
Yes we´ve received the confirmation from our CS dept that your issue has been resolved, so happy to hear that you are satisfied with our efforts here, to contribute with resolve our valuable player´s concerns.
Thanks for choosing us everyday🙂
Wish you the best of luck at the tables!:five:
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