talk with the support, or create an account to another poker site and play there
you can always write to support to see if they change your mind. or you can go to a different poker site. here is a few of them there betonlin ,acr, iggy, bovada, you got black chip which is an acr skin. and if you live in the right state and is eligible to win prizes there's club wpt.
my friend banned his account on the stars. he wrote but he was told that this is the final decision. something can be solved only at their head office. and the girl banned him because of the transfer of funds, the girl asked her to withdraw 2 times for $ 20) they informed him that she was an officer and for his connection with her. something like this.obli said:
A nightmare for any player
Good afternoon everyone.
For this not to happen, just respect the rules of the site.
I have a pokerstars account and it will be 1 year, until today I received a single notification from the site, I did not know that I could not open software that calculates the strength of your hand against a range of villain, that was early on when I created the bill.
Pokerstars sent a message that appeared on the screen when I logged in to the account stating that it is prohibited to use this software when logged in to pokerstars and that repetition could result in temporary lockout or banned account.
I contacted them and explained that I did not know and pledged not to open any more software banned by pokerstars, they said all right.
I am reading player complaints regarding customer support, in my opinion the pokerstars support is excellent (the best), pokerstars is a very correct site if the player respects the site rules you will have problems.
Now if you've been banned, go play in other poker rooms and don't make the same mistake.
Good afternoon everyone.
For this not to happen, just respect the rules of the site.
I have a pokerstars account and it will be 1 year, until today I received a single notification from the site, I did not know that I could not open software that calculates the strength of your hand against a range of villain, that was early on when I created the bill.
Pokerstars sent a message that appeared on the screen when I logged in to the account stating that it is prohibited to use this software when logged in to pokerstars and that repetition could result in temporary lockout or banned account.
I contacted them and explained that I did not know and pledged not to open any more software banned by pokerstars, they said all right.
I am reading player complaints regarding customer support, in my opinion the pokerstars support is excellent (the best), pokerstars is a very correct site if the player respects the site rules you will have problems.
Now if you've been banned, go play in other poker rooms and don't make the same mistake.
It probably would depend on the reasons why you were banned. If it was just for having two accounts, who knows? Maybe they will let you back in. :dontknow: If you were chip-dumping to the other account, or playing them both at the same time in games, well...maybe not.
I've read of them working with people who had two accounts; letting them keep one, and closing the other. But for things like serious breech of their rules, or in the cases when a player self-excludes themselves for life, they will not budge on it.
Look, just email them and let us know what they say. Email: [email protected]
Make sure you have all the info from your accounts: username and email addresses associated with them. Good luck.
I've read of them working with people who had two accounts; letting them keep one, and closing the other. But for things like serious breech of their rules, or in the cases when a player self-excludes themselves for life, they will not budge on it.
Look, just email them and let us know what they say. Email: [email protected]
Make sure you have all the info from your accounts: username and email addresses associated with them. Good luck.