No more mobile on ACR

  • Thread starter Sunz of Beaches
  • Start date
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my_world_myway9

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  • #26
Sunz of Beaches said:
Received this email today:


"We want to inform you of an upcoming change to mobile play.

Starting Wednesday, May 6 we will no longer offer mobile poker.

This change is part of ongoing improvements to platform security and overall player protection.

We understand this may be inconvenient and appreciate your understanding."


That came as a big surprise and is a huge step back imo. Support confirmed it when i asked if there is a new app in planning:

"Please note that, at this time, the mobile app is no longer available for use. Our platform can currently only be accessed via PC. We do not have any information at this moment regarding the release of a new app or upcoming updates for mobile devices."

Very weird. Never saw a site suddenly doing that 🤔
well that is weird. their last update or actually 2 to last Ihad problems it wouldnt open in my browser. I was goining back and forth with them last week. Very frustrating, i havent check their last response because I was tired of sending them screen shots. wth, why did they put me thru all that? I wonder if to many were having problems with the update? they had another update right ater and I thought it was to fix the problems I was having. i usually play on my lap top anyways but not if i am out.
 
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my_world_myway9

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  • #27
aajfilho said:
What do they mean with mobile poker? The ACR app is still working on my phone.
not on mine, not since last 2 updates. i have an adroid
 
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  • #28
Everything works fine after the update on my phone... :)
 
Sunz of Beaches

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  • #29
my_world_myway9 said:
well that is weird. their last update or actually 2 to last Ihad problems it wouldnt open in my browser. I was goining back and forth with them last week. Very frustrating, i havent check their last response because I was tired of sending them screen shots. wth, why did they put me thru all that? I wonder if to many were having problems with the update? they had another update right ater and I thought it was to fix the problems I was having. i usually play on my lap top anyways but not if i am out.
Just play on their web browser version which is accessible via their home page and delete the App.
 
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  • #30
I wonder if the bots complained.
 
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  • #31
It would be nice for more rooms to offer web support since it's compatible with all OSes
 
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