Official 888 Poker Support Thread

[888Rep]

Is there a way to see how close one is to completing a bonus? Like a progress bar?

[FONT=Times New Roman,serif][FONT=Calibri,sans-serif]In the My account page.
[/FONT][/FONT][FONT=Calibri,sans-serif]Also the link will assist - https://www.888poker.com/poker-promotions/comp-points/[/FONT]

 

[888Rep]

Question about the deposit. And from the mobile phone it is possible to recharge or not?

Yes you can.
https://uk.888poker.com/mobile-poker/android/

 

[tigeraxl]

No you won't be able to play while your on vacation.

Why not ? a have 1-2 moths vacation at the end of the year (luckly) and 888 is my main platform , i can t rezist 2 months without poker

 

[888Rep]

Hello,

Last night we saw close to 1,200 players playing the Super Whale on 888 Poker,
surpassing the 500k Gtd. Prize-pool!

We witnessed some great Final table action prior to crowning our new winner, German player “Slaaasch”.
Click here for more Info.

 

[pupasmerf]

Hi,
Can someone tell me, how to get payoff this bonus from treasure quest? At the FAQ 888 Poker's I can't really get it.

 

[888Rep]

Hi,
Can someone tell me, how to get payoff this bonus from treasure quest? At the FAQ 888 Poker's I can't really get it.

Cash Bonus Prize:

1. Cash bonuses awarded during the Promotion may be withdrawn only after a player has accumulated 3.5 Bonus Points for every $1 of the received bonus amount.
2. Cash bonuses valued at $5,000 or more will not require wagering.
3. Winners of cash bonuses valued at $5,000 or more will be granted their prize pending an official 888poker security check.

https://www.888poker.com/terms/treasure-quest/

 

[pupasmerf]

Cash Bonus Prize:

1. Cash bonuses awarded during the Promotion may be withdrawn only after a player has accumulated 3.5 Bonus Points for every $1 of the received bonus amount.
2. Cash bonuses valued at $5,000 or more will not require wagering.
3. Winners of cash bonuses valued at $5,000 or more will be granted their prize pending an official 888poker security check.

https://www.888poker.com/terms/treasure-quest/

Yes, exactly.
1. Where can I see, how many points currently I got.
2. Does the promotion with that bonus points for treasure quest are the same as for first deposit?
3. If I have 5$ bonus and ... let's say 7 bonus points. Do I get 2$ or needed to get 17,5 bonus points to accomplish 5$ only?

 

[ciobanuionut]

how i can become 888 ambasador like mormon?any rules ?i like 888 poker

 

[888Rep]

how i can become 888 ambasador like mormon?any rules ?i like 888 poker

You can email [email protected] and they will advise you.
Thanks

 

[888Rep]

Hello,

Our BIGGEST Super XL to date is Kicking off strong Tomorrow, January 19th.
From January 19-31, we will host 63 events including a Main, Mini and Turbo version of each tournament.
Among the highlights are Event #1: $109 Super XL Opening Event ($100,000 GTD), Event #28: $2,100 High Roller ($350,000 GTD), and Event #58: $1,050 Main Event ($1.5 million GTD).

In addition! We will be handing out the First 2017 WSOP Main Event package in our last tournament of the series – Champion of Champions on January 31.
Entry to this tourney will be granted to players according to their leaderboard standings and cannot be Paid.

Come win BIG! on 888poker (More Info)

 

[MikeMike109]

Must say good words about 888 support. Contacted them about winning related query and they where able to resolve an issue in specified amount of time 72h

 

[Aces2w1n]

Even though i cant play there anymore.. i have to say their support was good and were good with withdrawls

 

[niko gureshidze]

no work from me. Can't download

 

[888Rep]

no work from me. Can't download

What country are you from?
Have you got a poker user name?

 

[HAMC81]

So yesterday I played the POWER UP QUALIFIER and finished 5th (top 9 players qualified to the final), however, I am not registered in any final and dont have a ticket.

Any info anyone (888rep)?

I would ask via email but takes 3 days to get a reply, would call but last time I WASTED $10 of my skype credit cause they placed me on hold, so never again.

 

[888Rep]

So yesterday I played the POWER UP QUALIFIER and finished 5th (top 9 players qualified to the final), however, I am not registered in any final and dont have a ticket.

Any info anyone (888rep)?

I would ask via email but takes 3 days to get a reply, would call but last time I WASTED $10 of my skype credit cause they placed me on hold, so never again.

If you give me your poker user name I will ask support to contact you.

 

[HAMC81]

If you give me your poker user name I will ask support to contact you.

blindhorse86

ty

 

[888Rep]

blindhorse86

ty

Sent over, a support rep will contact you regarding this so keep a check on your mail.

 

[888Rep]

Hello,

888Live Festival in Rozvadov will not only host our 888poker Ambassadors team but a whole lot more!

On top of the amazing Kara Scott, 3 times bracelet winner Dominik Nitsche, online poker's leading all-time money earner Chris Moorman, German pro Natalie Hof and the Cash games beast Sofia Lövgren.
Players coming to Kings Casino will get to see Niall Farrell, Michael “The Grinder” Mizrachi and Joanna Kwak whom all will be grinding the 888 Live Rozvadov Festival.

In addition to all, 888 Live will host the 2 stars of the current most interesting Grudge match in the poker world – Stacy Matuson and William “like a boss” Kassouf will face off an a super intriguing Heads-up.

With each new destination, the 888 Live Festivals provides more and more high-value tournaments, alongside the hottest stars in the poker industry, managing to attract an increasing number of players.

We had a sit-down with 3 poker pros who enlightened us with 3 completely different perspectives on the game.
Check out what they had to say:
William Kassouf- Article
Michael Mizrachi- Article
Niall Farrell- Article

 

[CardPlayer1107]

PayPal Verification Problem

I deposited onto 888 with my sons paypal by accident (I meant to use my own), so I gave him money back. 888 is requiring that I verify the transaction, but the names are different between the PayPal and 888 account. I don't want my son to get into trouble simply because I used his PayPal account. Advice appreciated, thank you.

 

[888Rep]

I deposited onto 888 with my sons PayPal by accident (I meant to use my own), so I gave him money back. 888 is requiring that I verify the transaction, but the names are different between the PayPal and 888 account. I don't want my son to get into trouble simply because I used his PayPal account. Advice appreciated, thank you.

I need your user names please?

 

[888Rep]

Hello,

On February 2nd , Will Kassouf and Stacy Matuson are set to engage in a heads-up grudge match which fascinates the entire poker world.
The bitterness and resentment have been stewing for months, some feeling Kassouf’s antics were all a part of the game, while others thought he stepped over the line.

Stacy stating to Kassouf “This is a trophy you can’t buy” fired up emotions from their mutual journey at the 2016 wsop and got them both pumped up for their heads-up.
The bout will be best of three, start them with 5,000 in chips, and subject players to a one-minute shot clock.

In addition, check out our live broadcast on 888poker Twitch channel / 888 Facebook live or better yet come see it for yourself LIVE on 888Live Kings Festival at King’s Casino Rozvadov.

The Grudge Match:
Watch the events leading to this intriguing heads-up:

Kassouf vs Matuson – Full Article

 

[MarceloMC]

Following the old dictation that we only know the quality of the poker rooms when we need to use the Money we put and/or won there last week I had a very Bad 1st experience with 888 Poker in this regard when I tried for the first time transfer US$ 100 from my account to another player at 888.

In this moment I could see the diferences between 888Poker and PokerStars and PartyPoker...

It will be a good lesson for next time when I have available Money to deposit in poker rooms where I have account because in all of them you Always can find several promotions to deposit and the process to deposit is Always very easy, simple and immediate and they do not request any documentation or prove that you are older than 18 years or where do you live or if you are really who you say you are in your registration (and it is the same in all of the poker rooms)....
But when you decide to withdraw or transfer the Money you understand why some poker rooms have more than 1.000.000 players with accounts and at least 150.000 online all the time and actively playing and some others poker rooms have less than 100.000 players with account and with less than 10.000 playing actively all the time...

Because some poker rooms (like PokerStars) provide a online support that really Works and when you want to use your own Money you can simply use it... there is no burocracy and you just make in few seconds the transfer or withdraw even when it is the first time you are doing that!

But at 888Poker I am still waiting for the reply from their support area informing why my simple Money transfer (to another player at 888Poker) i.e. keeping the Money inside the poker room that is more simple for them to process and even with all my documentation (Drivers Licence and ID and my Light Bill - to comprove my address) already in their system as I had sent them by email and with confirmation of receipt and even with everything OK by my side I am still (and now more than 9 days) waiting for their explanation about why my Money transfer is not being accepted if I have the enough Money to conclude the transaction and used my passwords and also with all the ID documents there and there is nothing by my side that could create any difficulty like that to conclude the transfer!

And it caused me a bad situation and also a financial problem as I had promissed to transfer the Money in the Monday of last week and now 9 days after it was not made yet and it caused a loss for the player in relation to the delay to get the Money in his account and with the Exchange rate that changed a lot in his country during 9 days as he needed to cover a transaction in his currency and US$ with a bad Exchange rate and I had to cover it for him as it is my (actually 888 fault)...

So I suggest to any new player before to deposit Money at 888 Poker to think better because to put Money they offer a lot of promos but when you need to use your OWN MONEY they create a lot of difficulties and I saw in some other forums that I am not the first and only one player with this same type of problem!!

My experiences with PokerStars and Partypoker are totally different (and much better than 888Poker) in this same type of situation when I needed to use my Money either for wihtdraws or player´s transfers so think better before putting Money at 888 even with them making so many promos and with advertising at WSOP, etc...

 

[imnotthatdrunk]

YES!

Hello,

On February 2nd , Will Kassouf and Stacy Matuson are set to engage in a heads-up grudge match which fascinates the entire poker world.
The bitterness and resentment have been stewing for months, some feeling Kassouf’s antics were all a part of the game, while others thought he stepped over the line.

Stacy stating to Kassouf “This is a trophy you can’t buy” fired up emotions from their mutual journey at the 2016 WSOP and got them both pumped up for their heads-up.
The bout will be best of three, start them with 5,000 in chips, and subject players to a one-minute shot clock.

In addition, check out our live broadcast on 888poker Twitch channel / 888 Facebook live or better yet come see it for yourself LIVE on 888Live Kings Festival at King’s Casino Rozvadov.

The Grudge Match:
Watch the events leading to this intriguing heads-up: Video
Kassouf vs Matuson – Full Article

I LOVE IT! hope matuson kicks his @$$! He pissed me off so much watching this most recent WSOP.

 

[imnotthatdrunk]

mr 888 rep - I'm getting back into online poker and clicked on this thread to ask you why I should join your site rather than others. Please let me know what starting offers your site has. I've read the original post back in 2014 and don't know if that still applies. I saw all your sponsoring in this years WSOP and want to know more about your online poker offers!

BTW that advertising works... i simply clicked on this only because i saw it so much during this years wsop!