Official 888 Poker Support Thread

  • Thread starter Thread starter 888Rep
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So the 888 Rep popped in and addressed a couple of issues and ignored mine.
Much Appreciated!
 
t1tpfdc said:
Why can't I see the CC sunday freeroll in the poker lobby? Was the same last week. I can see the game for Canadians, but not the game for all CC players.
Are you usually able to see the game in the lobby?
 
888Rep said:
Are you usually able to see the game in the lobby?
Yes.
The past two weeks have not seen it posted in the lobby. The game for Canadian players is there, but not the open game for all players.
Does this have anything to do with the transition for Swedish players from the .com site to 888.se?
cheers
 
t1tpfdc said:
Yes.
The past two weeks have not seen it posted in the lobby. The game for Canadian players is there, but not the open game for all players.
Does this have anything to do with the transition for Swedish players from the .com site to 888.se?
cheers
I only see the Canada game in the lobby.
Maybe ask the cardschat admin if it has been cancelled!!
 
888Rep said:
I only see the Canada game in the lobby.
Maybe ask the cardschat admin if it has been cancelled!!
It has not been cancelled the past two weeks, and I could not see it.
I'm sure this week's game is also a go ...
t1tpfdc3 at 888
 
t1tpfdc said:
Why can't I see the CC sunday freeroll in the poker lobby? Was the same last week. I can see the game for Canadians, but not the game for all CC players.

t1tpfdc said:
Yes.
The past two weeks have not seen it posted in the lobby. The game for Canadian players is there, but not the open game for all players.
Does this have anything to do with the transition for Swedish players from the .com site to 888.se?
cheers

888Rep said:
I only see the Canada game in the lobby.
Maybe ask the cardschat admin if it has been cancelled!!

t1tpfdc said:
It has not been cancelled the past two weeks, and I could not see it.
I'm sure this week's game is also a go ...
t1tpfdc3 at 888
This is not the place to be asking about this. The 888Rep has nothing to do with the set up of our games. Debi is handling it. If you have questions about CardsChat specific games, you should direct your questions to Debi or me.
 
Tammy said:
This is not the place to be asking about this. The 888Rep has nothing to do with the set up of our games. Debi is handling it. If you have questions about CardsChat specific games, you should direct your questions to Debi or me.
Sorry, juice. Actually I assumed as much and posted in the game thread two weeks in a row. When I didn't get any response at all from any admin, posting here seemed like the next logical step.
Interesting that the Rep annot see the game in the lobby either ...
t1tpfdc3 at 888.se
 
t1tpfdc said:
Sorry, juice. Actually I assumed as much and posted in the game thread two weeks in a row. When I didn't get any response at all from any admin, posting here seemed like the next logical step.
Interesting that the Rep annot see the game in the lobby either ...
t1tpfdc3 at 888.se
We've been in contact and hoping to get it fixed. But the Canadian games have been playing on Sundays in the meantime.
 
888 poker resigned from Polish players. Eight competing poker rooms are allowed allowing these players to play. Why?

I will add that 888 poker was my favorite poker room and many Poles also.
 
Dzob said:
888 poker resigned from Polish players. Eight competing poker rooms are allowed allowing these players to play. Why?

I will add that 888 poker was my favorite poker room and many Poles also.
That would be due to regulation.
 
The new "Login (password) and Timeout" rules are insane. I already missed some tourneys because of it.

I used to let my 888 open all day and register to tourneys as they come available. Then the sound of my turn to play would alert me that one is up. But not anymore since I get logged out every 30 mins or so.

What the heck 888???
 
Hi 888Rep, I’ve been wanting to transfer some money from my 888Poker account to my 888Sports account and in order to do so I had to verify my account (Send ID documents) for both accounts. The 888Sports was verified within an hour but I haven’t heard anything from the 888Poker side in 2 days. I sent a message to support but haven’t heard anything back. If you need any further documents provided that’s not a problem 🙂

888Sports Username: WhiskeyFix
888Poker Username: Trusteddd

Cheers [emoji482]
 
Any chance that Skrill will be available for German players in near future again?
 
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WhiskeyFix said:
Hi 888Rep, I’ve been wanting to transfer some money from my 888Poker account to my 888Sports account and in order to do so I had to verify my account (Send ID documents) for both accounts. The 888Sports was verified within an hour but I haven’t heard anything from the 888Poker side in 2 days. I sent a message to support but haven’t heard anything back. If you need any further documents provided that’s not a problem 🙂

888Sports Username: WhiskeyFix
888Poker Username: Trusteddd

Cheers [emoji482]
I have asked for this to be addressed for you.
Thanks!!
 
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alienat3d said:
Any chance that Skrill will be available for German players in near future again?
I don't honestly know but if I hear anything I will post it in this thread.
Thanks!
 
Gorak said:
The new "Login (password) and Timeout" rules are insane. I already missed some tourneys because of it.

I used to let my 888 open all day and register to tourneys as they come available. Then the sound of my turn to play would alert me that one is up. But not anymore since I get logged out every 30 mins or so.

What the heck 888???
It's just a security safeguard in case the player forgets and leaves access to their funds and account!
 
888Rep said:
It's just a security safeguard in case the player forgets and leaves access to their funds and account!
I know it's for security but the delay is way too short.

Also there could be an option in settings to deactivate this feature. I decide if I want to take the risk of leaving my client open all day.
 
I find your software to be laggy nad problematic, its not my connection because I can run another client at the same time and have no issues with connection or responsiveness

is there any update for 888 coming soon?
 
888Rep said:
I have asked for this to be addressed for you.
Thanks!!



Thank you so much for the quick reply 🙂 Support just got in touch with me to let me know the account has been verified 🙂

Hope you and the 888 Crew have a great weekend 🙂
 
WhiskeyFix said:
Thank you so much for the quick reply 🙂 Support just got in touch with me to let me know the account has been verified 🙂

Hope you and the 888 Crew have a great weekend 🙂
Your welcome!!
Good luck!!
 
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ironduke11 said:
I find your software to be laggy nad problematic, its not my connection because I can run another client at the same time and have no issues with connection or responsiveness

is there any update for 888 coming soon?
It is the fact that you are running other clients at the same time thatcould maybe be the problem,
How is it when you just have the 888 client it's own on?
 
Gorak said:
I know it's for security but the delay is way too short.

Also there could be an option in settings to deactivate this feature. I decide if I want to take the risk of leaving my client open all day.
I will send your suggestion over but you are only talking aboit a few minutes to reopen the client so better to be safe than sorry I would think!
Thanks!
 
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