Did not receive seats I won
I’ve already contacted support last week but I have not heard back (supposed to be within 48 hours)
Ref#210125-008968
I played and won seats in the $5.50 PKO 5seat GTD and the $44 mini grand slam 5seat GTD and did not receive tickets or entry to the target games 175035981 and 175020577
The games did not even show in the lobby, maybe they were past late reg or over by then? 😕
Either way I would like to be credited with money or tickets that I can use.
My user name there is also micalupagoo
Thank you
I’ve already contacted support last week but I have not heard back (supposed to be within 48 hours)
Ref#210125-008968
I played and won seats in the $5.50 PKO 5seat GTD and the $44 mini grand slam 5seat GTD and did not receive tickets or entry to the target games 175035981 and 175020577
The games did not even show in the lobby, maybe they were past late reg or over by then? 😕
Either way I would like to be credited with money or tickets that I can use.
My user name there is also micalupagoo
Thank you
I registered with my mobile phone for 2 tourneys that are running at the same time, actually right now as I am writing this. When I log in with "no download" (browser version) only one table opens for me. when I logged back with my mobile phone I see both tables. Can you please fix this?
Username: Leifhackman
Username: Leifhackman
Karponaari said:
Hi Karponaari! If you don't mind, would you be kind and take the time and come to explain to us here in Cardchats how this "episode" ended? What turned out to be the problem and how did it end after all? Did you get your money? Did you get it all at once or did you get it in bits or how? This is very interesting to all of us and would most probably help us. I asked the 888 rep. to explain this kind of cases what happened there but they state they are not allowed to do so. Thanks a lot and I hope you get your case solved properly soon.
Karponaari said:
Leifhackman said:
No comments on this one? Why could you not explain things at a general level without exposing any information that already has been exposed. For example: This player received only this much because.... ??? Why don't you want to make yourself look like honest and something that can be trusted?
Hello. I sometimes have such a thing that if the time at the table is over, I go to the status of out of the game, but after I click back to the table, my cards are reset and the status is out of the game again, I click the back button, but the cards are reset again. And on top of everything else, you don't have a take a seat button if the tournament was accidentally closed, you have to close the poker room and open it again to return to the tables. This is a rather unpleasant situation, especially if it happens when the blinds are very high, as I will not have any chips left until I re-enter. I have two questions, 1 Why does it happen that the cards are discarded even though you clicked 10 times to return to the game. and 2 how did it happen that you don't have a button to take a seat if you accidentally closed the table?
I don't fully understand your issues but if you want to find MY TOURNAMENTS then click on the icon above your name at the top lefthand corner of the poker lobby and a menu will appear and you will find it there. There is another menu at the rghthand side where you will find the settings if you don't know.LitPavel said:
Regards
Please check the self help first and remember some countries are unable to download the client due their countries regulation rules.darkhan160171 said:
Regards
https://888.com/help/app/home/p/4/?...UlWQzRCUUJoM2wxZzBsRUFBWUFTQUFFZ0xDR2ZEX0J3RQ..
I am not sure about that, you would need to ask [email protected].darkhan160171 said:
888Rep said:
This is very inconvenient, why in the lobi tournament I can't sit at my table.
The second thing I asked about, if the game runs out of time and I'm out of the game, then I can't go back to the game in any way, even though I click on the back to the game button. Only after restarting everything works fine. This happens once a day or more.
Yes, I figured out how to find closed tournaments, thank you. But you didn't answer the second question. Imagine that you are playing in a tournament, your turn has started counting down the time you did not have time to call or fold your cards are discarded and you are now out of the game, you press the back to the table button but when it is your turn to make a move your cards are discarded and you are out of the game again and so on indefinitely until you restart the poker client. Or do you think this behavior is normal?888Rep said:
That is because you have too many Apps opened on your computer at the same time. Maybe you have another poker site opened at the same time plus playing music etc and that puts pressure on the apps and this is the problem.LitPavel said:
Try it first with just 888poker opened and then see what happens when you open more apps.
Regards
I'm sorry if I've annoyed you) But you have the "Maximum Cashback" promotion and how long it is already going on and I still can't find this wheel that needs to be rotated the next day after the game to get cashback. Where is it located?
LitPavel said:
As you have so many issues please mail [email protected] and they will advise you.LitPavel said:
In the meantime you can check out the terms and conditions to check that you are adhering to them so you qualify for rewards.
https://www.888poker.com/poker-promotions/#section2
Thanks