Okay, thanks.Igor G said:My login: IgorG
Confirmation number: 871135655590
I received the money on 16 September 2025.
@888Rep - please inform your colleagues that the funds have been credited to my Skrill account and the withdrawal was successful.
Okay, thanks.Igor G said:My login: IgorG
Confirmation number: 871135655590
I received the money on 16 September 2025.
@888Rep - please inform your colleagues that the funds have been credited to my Skrill account and the withdrawal was successful.
You can make a minimum deposit again and see if that refreshes your withdrawal method which usually does.Claudiunm said:Hello!
I've recently been trying to withdraw some of my funds from 888Poker, but I'm having trouble.. The website tells me there's no payment method available for my withdrawal. I tried contacting support through the app, but it won't connect. It seems support is down. My account is verified, and I've made deposits and withdrawals in the past. However, both the deposit and withdrawal were made more than 12 months ago. What do I need to do to resolve this?
Sent this over for you.infonazar said:Hi @888Rep
My username: Nazar_G
I wanted to submit a withdrawal request, but it turned out that I had no available withdrawal methods. I have always withdrawn money via Skrill for many years and never had any problems. In addition, I have an unprocessed request in my cashier that wasn't there before. I submitted this withdrawal request on August 12, and around August 15, the money was credited to my Skrill account. But it is still listed as unprocessed. Confirmation number: 861248617279.
Please tell your colleagues that this request was successfully completed and I received the money in my Skrill account.
Also, I would like your specialists to activate the withdrawal method that I have always used, i.e., withdrawal to Skrill.
Thank you 🙂
Hello @888Rep how are you? I decided to mention you now because I would like to know if there is any specific reason why only my messages are not being answered or if I really needed to make the mention?Alaercio da Rocha said:I put an electricity bill in my name and sent the proof of address again, and I received a response once again without success with the message from the screenshot below.
View attachment 392845
I emphasize that I moved to a new city and the app for 888 has the old address, and I cannot change it manually, so obviously it will be different from the proof of residence that I sent. The message in the screenshot says that I could enter a live chat, but that chat does not work for me, so I sent an email today explaining the same thing that I am reporting here. I CANNOT CHANGE THE ADDRESS IN THE APP MANUALLY AND MY PROOF OF RESIDENCE IS CORRECT!
I am discouraged from playing at 888. This is a lack of response from a customer for several years!
Yes because you did not make it clear what your poker user name is.Alaercio da Rocha said:Hello @888Rep how are you? I decided to mention you now because I would like to know if there is any specific reason why only my messages are not being answered or if I really needed to make the mention?
@888Rep888Rep said:Yes because you did not make it clear what your poker user name is.
Regards
My username: Nazar_G888Rep said:Sent this over for you.
Regards
I understand that. But as for the request that has been pending in the cashier since August 12, it is still there and has the status “Awaiting process”.
Please tell them again that this request was successfully completed so that they can mark it as paid.
I'm from Ukraine, it installs on Android and PC, but it doesn't want to install on iphone888Rep said:AND YOUR COUNTRY IS?
Nothing happend and nobody contacted me to resolve this issue. Almost 2 weeks passed.888Rep said:Sent this over for you.
Regards
I completely agree with you. Just automated messages that can't be answered. @888Rep I've already sent all the CORRECT documentation and again I receive a message telling me to complete the verification that I've already sent all the documents. Disappointing!thune0 said:Nothing happend and nobody contacted me to resolve this issue. Almost 2 weeks passed.
Is this something hard for the team to resolve ?
Such a big company but the support is very very dissapointing !


Sent over for you.Alaercio da Rocha said:I put an electricity bill in my name and sent the proof of address again, and I received a response once again without success with the message from the screenshot below.
View attachment 392845
I emphasize that I moved to a new city and the app for 888 has the old address, and I cannot change it manually, so obviously it will be different from the proof of residence that I sent. The message in the screenshot says that I could enter a live chat, but that chat does not work for me, so I sent an email today explaining the same thing that I am reporting here. I CANNOT CHANGE THE ADDRESS IN THE APP MANUALLY AND MY PROOF OF RESIDENCE IS CORRECT!
I am discouraged from playing at 888. This is a lack of response from a customer for several years!
Please display poker user names on each post as it is taking me forever reading back the pages.Igor G said:@888Rep
Unfortunately, the support team did not respond to my request in time and blocked my withdrawal to my Skrill wallet.
View attachment 393313
Now, they will advise me to make a deposit using my Skrill, but that won't help, because after the deposit, it won't be available as a withdrawal method. I know this from previous posts by other community members who had exactly the same problem. In particular, the player Rost, who also contacted you in a similar situation and you were able to help him. Here is a link to his post.
Please help me too, tell your colleagues to unblock my Skrill withdrawal method, please.Official 888 Poker Support Thread
@888Rep Since my Skrill account was kindly blocked by your colleagues, I made a deposit from my bank card and submitted a withdrawal request. Confirmation number: 866329928725. I have been waiting for 5 days, but the money has not been transferred yet. Please find out what the reason is this...www.cardschat.com
Sent over for you.edenman1 said:Hello, I made a request, but have not received a response:
Why can I no longer use Muchbetter to withdraw funds? The only option is now Wire Transfer, and my bank does not accept international wire transfers. I can still use Muchbetter to deposit, but not withdraw. Im in Canada, and my username is edenman1. Please help! Thanks.
There does not seem to be any customer service anymore, and if I cant withdraw there does not seem to be any reason to play anymore. I would appreciate a response. Thank you.
Sent over again for you.thune0 said:Nothing happend and nobody contacted me to resolve this issue. Almost 2 weeks passed.
Is this something hard for the team to resolve ?
Such a big company but the support is very very dissapointing !
Sent over for you.Car5on said:Hello 888poker! I would like to cancel the withdrawal of funds and return them to the 888 poker account. I bet on withdrawal on 09/13/25. My username on 888poker is Carl5on
Sent over for you.infonazar said:My username: Nazar_G
Confirmation number: 861248617279.
@888Rep, today I received a message from your colleagues. They explained to me that I just need to make a deposit and then the Skrill withdrawal method will become available again.
View attachment 393052 I understand that. But as for the request that has been pending in the cashier since August 12, it is still there and has the status “Awaiting process”.
View attachment 393053 Please tell them again that this request was successfully completed so that they can mark it as paid.
View attachment 393054
@888Rep I received another negative email from 888 now. I sent you a private message explaining the problem and with all the documentation I have. Please check this for me!888Rep said:Sent over for you.
Regards