***Official CarbonPoker Support Thread*** -- US & International Players Welcome!

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CarbonAtil

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Hi Guys & Gals,

Since there are a lot of CarbonPoker threads popping up now, I thought it would be best to house all of them in here. If anyone has issues or questions on deposits, withdrawals, promotions, bonuses etc. please post them below and I will do my best to resolve them in a timely fashion.

I want your experience at CarbonPoker to be the best possible and believe having direct communication with CarbonPoker will be the key!

Thanks
 
Thanks!! We are getting a lot of questions all over the forum so will be nice to have a Carbon rep here to answer questions for us.
 
Thanks for coming here for this, I am becoming a Carbon regular now.
 
A couple of questions...
First...

I already have the OverBet softwar with rakeback installed.
Since then, I've remember seeing somewhere that Merge Network doesn't allow rakeback for a player on multiple Merge Network partners.

Is this correct?
If I have rakeback on OverBet than I can't also have rakeback on Merge?

Also, in another post you said...

Originally Posted by CarbonAtil
If you have an account at CarbonPoker without rakeback, please let me know your username and I will add it to your account.
Click to expand...
Is this rakeback done directly through CarbonPoker?
Or is it better to download the client (with rackback) through a third-party "gateway" site?

Thanks for being available to take these questions!
 
I think the big question is...are you next?? I want to play and have a Carbon account(IBEWJeff) but hesitate to put anything substantial on ANY site right now. I might put a small deposit but with Big Brother watching we're all gunshy. Also, is there a way to deposit now without paying any fees?
 
Can I have a HUD?

Can I have rakeback?

I looked yesterday at the tables (never played a hand there) and noticed the traffic at micro stakes cash games was pretty aweful and would take forever to load up 6 6max 5nl games. Will this change?

How are the micro games there?

Wats best way to deposit without a credit card?
 
Do you or do you not support revolution agaisnt the united states government and will you pledge money to support it's overthrow??

Cause I'm ready.
 
Gday CarbonAtil

Now that Australian players are able to play on Carbon is there any chance that "refer a friend" will be fixed any time soon?

I intend to get all of my US and Aussie mates to meet on Carbon for poker sessions and it would be nice if there was "something in it" for all of us.

Also, as we are all mostly tourney / satelite playes is there any way of getting some of the juice back?


regards



D.
 
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OK, I thought the OP was supposed to be checking in here & responding.... Carbon Customer Service? Hello? I'd like to know about how US player might get $ in (if one were risky enough to do that right now), and about the HUDs. I heard that you can't easily use a HUD (at least for HEM users) on MTT's as it can't find your table.
 
Welcome Carbon rep. I guess the main question is 'How safe is it to deposit cash with you now? How do we know Merge will not be the next network to face a crackdown?'

PS. That was two questions.
 
MrBadBeat said:
Welcome Carbon rep. I guess the main question is 'How safe is it to deposit cash with you now? How do we know Merge will not be the next network to face a crackdown?'

PS. That was two questions.
Click to expand...
Ditto. We'd love some guarantees.
 
Welcome Carbon Rep!

I have a question, what is the best way to deposit without having a credit card. Also will you all be adding a larger game selection as traffic increases?
 
Curious to know. Was thinking about moving over to Carbon. Is the OP a real Carbon Rep? OP has a custom user title which Iam assuming was put there by the mod squad. I understand Deb's post about him/her having a day off, but wouldnt the OP reply sooner to all the responses ITT, knowing the current state of american player's situations? I'am a bit leary as of yet to continue playing in the US on other sites, but would feel a bit better maybe if the OP was responding and answering a couple of legitimate questions. Will wait it out/ Subscribing
 
PC69 said:
Curious to know. Was thinking about moving over to Carbon. Is the OP a real Carbon Rep? OP has a custom user title which Iam assuming was put there by the mod squad. I understand Deb's post about him/her having a day off, but wouldnt the OP reply sooner to all the responses ITT, knowing the current state of american player's situations? I'am a bit leary as of yet to continue playing in the US on other sites, but would feel a bit better maybe if the OP was responding and answering a couple of legitimate questions. Will wait it out/ Subscribing
Click to expand...

Yep - he is a Carbon rep, and nope - he won't be in here every day. He spent most of 2 days in and out of here. I imagine he has a personal life and a job. 🙂
 
dakota-xx said:
Yep - he is a Carbon rep, and nope - he won't be in here every day. He spent most of 2 days in and out of here. I imagine he has a personal life and a job. 🙂
Click to expand...

No worries Deb, didnt mean anything personal behind my post. Like I said, just waiting to hear some responses to a few questions before beginning play. I understand he has a life and a job. We all do. But in two days I'd gather if he's been here quite a bit, then he may not know the answers to some of the questions or he would have posted them. Prob he is waiting for something more concrete to post. Either that or he is very very busy with tons and tons of emails and questions. Either or I will wait patiently
 
Hi Atil! Good to have you here (it's Tammy, I send the tournament requests in...sometimes on time! 😀).

No worries guys; Atil is a good guy. He'll be back to answer all your questions. I imagine he is very busy at the moment answering questions at a LOT of sites.
 
Is there a reason carbon is not listed anymore on cardschat us sites? did i miss something?
 
matt0216 said:
It used to be listed as #5 here as well.
Click to expand...
Yes, that is where I looked as well, as it is at the top of all the thread pages.
It was there the other day, lol
 
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