PartyPoker Official Thread

[CRStals]

Hey Colette, I read about the splitting of the title fight from a one day tournament into two days but with three starting flights, Sunday, Monday and a turbo on Tuesday before the day 2. This was the format used for the monster series main event I believe (the micro one for sure).

Why the change? Playing on Tuesday during the day might take a lot of people away from this in North and South America.

 

[BuzzKillington]

Dear PartyPoker,

For some reason I can't login with the client. My username never appears on the top of the screen, and everytime I click something it requires me to login again. Whenever I try to click "deposit", it will send me back to the lobby, not logged in, without showing me any relevant screen.

What's up with that? What can I do? I have already tried to shut down the firewall, but that doesn't work.

I'm using Windows 10. It's installed on a VM running on Linux, but this fact should not matter. Still saying it for full disclosure.

 

[sryImPro]

Hi Colette,
is there a chance you guys could throw in once again SNG Hero leaderboard somewhere in future?
Maybe my question is a little bit off but it would be even better you could run this promo now when you have 3 handed SNG Hero

 

[Colette Stewart]

Hey Colette, I read about the splitting of the title fight from a one day tournament into two days but with three starting flights, Sunday, Monday and a turbo on Tuesday before the day 2. This was the format used for the monster series main event I believe (the micro one for sure).

Why the change? Playing on Tuesday during the day might take a lot of people away from this in North and South America.

This was changed due to player feedback concerning the finish time of the event on Sundays - this was an issue for many players working Monday and also ET players hence the decision to trial the 2 day format with the game commencing on Tuesdays

 

[Colette Stewart]

Dear PartyPoker,

For some reason I can't login with the client. My username never appears on the top of the screen, and everytime I click something it requires me to login again. Whenever I try to click "deposit", it will send me back to the lobby, not logged in, without showing me any relevant screen.

What's up with that? What can I do? I have already tried to shut down the firewall, but that doesn't work.

I'm using Windows 10. It's installed on a VM running on Linux, but this fact should not matter. Still saying it for full disclosure.

Are you using any 3rd party tools?
I would suggest you remove the software fully, clear cache etc and reinstall
Should the problem persist can you please take a screen shot and send it to myself with username via PM

 

[Colette Stewart]

Hi Colette,
is there a chance you guys could throw in once again SNG Hero leaderboard somewhere in future?
Maybe my question is a little bit off but it would be even better you could run this promo now when you have 3 handed SNG Hero

Possibly a promotion we will consider in the next few months

 

[BuzzKillington]

Are you using any 3rd party tools?
I would suggest you remove the software fully, clear cache etc and reinstall
Should the problem persist can you please take a screen shot and send it to myself with username via PM

Just PokerTracker 4. I'll try reinstalling.

I'll take a screenshot if that doesn't work.

 

[Alucard]

Hello!!
There's no run it twice option at party cash games.
Any reason why not & will you be considering adding it in the future??

 

[Colette Stewart]

Hello!!
There's no run it twice option at party cash games.
Any reason why not & will you be considering adding it in the future??

Other items will take priority which could be considered "essential" and will please many more players than the run it twice option
Its been considered for the future however no time line to share

 

[wlad20082009]

Dear
Colette Stewart, when to withdraw money from Partypoker after Deposit ?

 

[Colette Stewart]

Dear
Colette Stewart, when to withdraw money from Partypoker after Deposit ?

I dont really understand your question
However - for all account issues esp deposits and withdrawals customer service are best placed to advise
Please contact them directly

https://www.partypoker.com/contact-us.html

 

[wlad20082009]

Thanks for the link .

 

[Hideo_gd]

Any bonus for second deposit?

 

[colbear]

why do things always change

so was all set to play today . I log in and my ticket is back and tourney is gone . My ticket expires today but I registered in tomorrows 25K . Now if it gets cancelled do I lose my ticket or do I get a new one

View attachment 167277

View attachment 167279

 

[oldolm]

hello, areu planning some more freerols? i think your site is so big and when i watch there is not a freerols at all..

 

[Colette Stewart]

Any bonus for second deposit?

Unlikely- we award our players via the cash back loyalty program
I am unaware of any deposit bonuses - sorry

so was all set to play today . I log in and my ticket is back and tourney is gone . My ticket expires today but I registered in tomorrows 25K . Now if it gets cancelled do I lose my ticket or do I get a new one

View attachment 167277

View attachment 167279

I assume this is a nonissue as I can see the ticket was used
IN response to your query - if you use a ticket to register to an event out with the stated expiry date - should the game be cancelled or replaced you risk losing your ticket

hello, areu planning some more freerols? i think your site is so big and when i watch there is not a freerols at all..

The only freerolls we have are our country group freerolls which rewards players for loyalty or affiliate freerolls
We are a real play site and offer our players cash back as a loyalty reward

 

[Anatoliy73]

This Thursday the Manager partypoker, Mike Sexton, delighted the poker community is great news — prehistoric Commission of a few dollars will cease to withdraw from accounts that are not visited for more than 6 months.
We remind you that the so-called "admin fee" was introduced under the previous management, however the current owners room once again show their serious intention "to make it great again".
Any player who did not go to your partypoker account more than six months, may obtain all the money he removed from the account. Enough to make a Deposit and play one hand in the cache / register in the tournament.
In the past year, partypoker has also waived the fee for withdrawals, which instantly cheered all users of the room. The latest news will surely make someone think about returning to the Party.

 

[lovemiscou]

I am very disappointed with PP , on the 18th of November, i decided to try my luck in a 220.00$ satellite to a carrabean live poker tourny. Needed at least 3 players for it to go on, we were only 2 so the tourny was cancelled and my money was put back in my account. Then yesterday i receive a email saying that 220.00$ was transfered from my account to prtypker LIVEUSD. Where does PP have the right to do this? I talked to live support, she wasn't much help, she says i need to wait til event is finished and maybe they can do something. Can you do anything for me Colette?

 

[wlad20082009]

Today I received a letter . It says You got a ticket . But no ticket, no ! And where is he ?

 

[Colette Stewart]

I am very disappointed with PP , on the 18th of November, i decided to try my luck in a 220.00$ satellite to a carrabean live poker tourny. Needed at least 3 players for it to go on, we were only 2 so the tourny was cancelled and my money was put back in my account. Then yesterday i receive a email saying that 220.00$ was transfered from my account to prtypker LIVEUSD. Where does PP have the right to do this? I talked to live support, she wasn't much help, she says i need to wait til event is finished and maybe they can do something. Can you do anything for me Colette?

Whats the username please?
I am at the event and will try follow up with the relevant team

 

[Colette Stewart]

Today I received a letter . It says You got a ticket . But no ticket, no ! And where is he ?

What letter are you referring to please?
And which tickets? Can you kindly post a screen shot

 

[lovemiscou]

Whats the username please?
I am at the event and will try follow up with the relevant team

Thanks Colette, I am lovemiscou on Partypoker.

 

[wlad20082009]

Dear Colette . I must apologize for the Google translator . A letter taken from the remote - now appears quite different .

Words enter the lobby and get a ticket. Changed and got an entirely different meaning !

Once again, sorry !

 

[LynLey]

Tournaments with buy-in $0.55 and bounty(progressive bounty) disappeared from the schedule forever?

 

[Colette Stewart]

Thanks Colette, I am lovemiscou on Partypoker.

Thanks - looking into it

Tournaments with buy-in $0.55 and bounty(progressive bounty) disappeared from the schedule forever?

I would not say forever
We recently just updated our regular schedule to include an increased offering for our lower value games
Likely these were removed to fit the new games in