PartyPoker Official Thread

  • Thread starter Thread starter Colette Stewart
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No reply to support email

3 days ago I decided to take advantage of a promo emailed to me for a free $22 Millions Satelite for $40 deposit. I forgot to put in the promo code when making the deposit. I sent an email to support telling them what happened and asking them to credit me with the ticket.

No reply, no ticket yet.
 
ChickenArise said:
3 days ago I decided to take advantage of a promo emailed to me for a free $22 Millions Satelite for $40 deposit. I forgot to put in the promo code when making the deposit. I sent an email to support telling them what happened and asking them to credit me with the ticket.

No reply, no ticket yet.
Click to expand...


It stated that you must enter the promo code.
The ticket was for a satellite ... & that ship has already sailed. (the satties were to another satty... which went to 'another' satty... which eventually went to another one & the $10k ticket for the $20M Gtd.). And now the $20M gtd. is on the final table bubble.
 
Poker Orifice said:
It stated that you must enter the promo code.
The ticket was for a satellite ... & that ship has already sailed. (the satties were to another satty... which went to 'another' satty... which eventually went to another one & the $10k ticket for the $20M Gtd.). And now the $20M gtd. is on the final table bubble.
Click to expand...


Thanks for letting me know. It was an honest mistake but most of all I am a bit fed up with the no reply BS from Party. I realized as soon as I deposited and sent them an email within minutes early that day.
 
ChickenArise said:
3 days ago I decided to take advantage of a promo emailed to me for a free $22 Millions Satelite for $40 deposit. I forgot to put in the promo code when making the deposit. I sent an email to support telling them what happened and asking them to credit me with the ticket.

No reply, no ticket yet.
Click to expand...

ChickenArise said:
Thanks for letting me know. It was an honest mistake but most of all I am a bit fed up with the no reply BS from Party. I realized as soon as I deposited and sent them an email within minutes early that day.
Click to expand...


Sorry about the "no response"
Can you share username and I will follow up with the customer service teams please
The ticket is no longer valid as the promo was supporting our MILLIONS Online which ended Monday - sorry

Going forward - please use Live chat when possible, ensures a prompt response

Thanks

Colette
 
Colette Stewart said:
Sorry about the "no response"
Can you share username and I will follow up with the customer service teams please
The ticket is no longer valid as the promo was supporting our MILLIONS Online which ended Monday - sorry

Going forward - please use Live chat when possible, ensures a prompt response

Thanks

Colette
Click to expand...
I play as Nonpareils I log in under a different name. Hope that is enough info.
 
ChickenArise said:
I play as Nonpareils I log in under a different name. Hope that is enough info.
Click to expand...


Hi

Thanks for the username
I have added $20 T$ as a goodwill gesture and will follow up with complaint regarding lack of response
I hope going forward we can consider this issue resolved and as advised, please do use live chat for a prompt response

Kind regards,

Colette
 
Colette Stewart said:
Hi

Thanks for the username
I have added $20 T$ as a goodwill gesture and will follow up with complaint regarding lack of response
I hope going forward we can consider this issue resolved and as advised, please do use live chat for a prompt response

Kind regards,

Colette
Click to expand...
Will do. Thank you.
 
Hey guys. I won some T$ on partypoker but im not really a Tourny player, is there any way to sell them for cash or change them for FF dolars or something??
 
ChickenArise said:
Thanks for letting me know. It was an honest mistake but most of all I am a bit fed up with the no reply BS from Party. I realized as soon as I deposited and sent them an email within minutes early that day.
Click to expand...


Yah... that sucks!

Right now I'm in that UK Millions freeroll... top 40 paid. There's 41 left (I'm in 4th).. 1st gets a $10k pkg... and I have lost connection! 🙁
 
.... and I've got my Connection back. PHEW!!!
disconnects actually never happen for me on Partypoker... not for years anyways. Bad timing for me today, lol.
(bubble is now popped (40paid) & I'm back in 9th of 35 remaining)
 
Out in 16th.... close ... but so far away, lol. That was fun!

Colette, that game is no longer showing up in the lobby & doesn't appear to be tracked by any of the online result tracking sites. I left my lobby open when I left (had family emerg. and had to rush to Hospital), in hopes of seeing who won the big prize.... but I can't tell 🙁

Do you know who won that UK Millions 1st place package today? (in the UK Millions Freeroll).
 
Nazja said:
Hey guys. I won some T$ on partypoker but im not really a Tourny player, is there any way to sell them for cash or change them for FF dolars or something??
Click to expand...

Tournament $$ can not be changed for cash - they work on FastForward, we have only one online currency

Poker Orifice said:
Out in 16th.... close ... but so far away, lol. That was fun!

Colette, that game is no longer showing up in the lobby & doesn't appear to be tracked by any of the online result tracking sites. I left my lobby open when I left (had family emerg. and had to rush to Hospital), in hopes of seeing who won the big prize.... but I can't tell 🙁

Do you know who won that UK Millions 1st place package today? (in the UK Millions Freeroll).
Click to expand...


Glad you enjoyed the game
I can't comment on 3rd party result trackers
I do know who won however, you will need to wait for the winner's blog later in the week - info won't be shared via such forums - sorry

Thanks

Colette
 
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Colette Stewart said:
Tournament $$ can not be changed for cash - they work on FastForward, we have only one online currency




Glad you enjoyed the game
I can't comment on 3rd party result trackers
I do know who won however, you will need to wait for the winner's blog later in the week - info won't be shared via such forums - sorry

Thanks

Colette
Click to expand...


Ok. I was actually wanting to rail the rest of the game but I had to rush out to the Hospital... so I left the table & lobby open but by the time I got back home, it was closed 🙁 (I'm thinking SegaM might've been in contention... they were playing good & where my chips went to).
 
Mundug said:
party poker restricted my country also i cant register unibet its one ?
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Sorry don't quite understand this post
Can you clarify please?
 
Anyone else getting huge pixelated black patches covering partial parts of poker screen during a game?
 
I played this week Micro Gladiator, Micro Daily Masters ($2.2 buy-in paid with tournament dollars), partypoker Micro day 1 and partypoker Mini sattelite ($2.2 paid with tickets) and I'm still not able to join The Bridger tournament. Are tournament dollars or tickets excluded from $5 requirement? There's nothing about it in the terms of the promotion. I think it's not right... 🙁
 
Huge thanks to PartyPoker for these freerolls.Extremely generous prizes should put a smile on a few faces for the Christmas period.Best wishes for the coming year.😛arty:
 
Hi Colette, I was just wondering if you could pass this along to the tech department.
On the top left hand corner since the last update, they don't show the level anymore. I am playing a lot of feeders lately and it is nice to no what level we are at without having to open the lobby.

Thanks
Rick
 
lovemiscou said:
Hi Colette, I was just wondering if you could pass this along to the tech department.
On the top left hand corner since the last update, they don't show the level anymore. I am playing a lot of feeders lately and it is nice to no what level we are at without having to open the lobby.

Thanks
Rick
Click to expand...


Tech is aware
It will return Jan in a new position
 
Jankou36 said:
I played this week Micro Gladiator, Micro Daily Masters ($2.2 buy-in paid with tournament dollars), partypoker Micro day 1 and partypoker Mini sattelite ($2.2 paid with tickets) and I'm still not able to join The Bridger tournament. Are tournament dollars or tickets excluded from $5 requirement? There's nothing about it in the terms of the promotion. I think it's not right... 🙁
Click to expand...

please answer Collete, I have no idea how to join The Bridger
 
I want to see what tickets I have and internet server error appears, avatar the same, click on help the browser opens and the same thing comes up ,
Does anyone have the same thing, just me? , could you pass me the support email please
 
77ecos said:
I want to see what tickets I have and internet server error appears, avatar the same, click on help the browser opens and the same thing comes up ,

Does anyone have the same thing, just me? , could you pass me the support email please
Click to expand...


It happens to me when I have long sessions, I log off and log on again and I can see my tickets then. I never noticed anything about my avatar tho.
 
carolyne said:
Hi $ 5 to play, then you can play at Bridger.
Click to expand...

I've already played for $10 and still don't have access, maybe because sattelites and buy-in's paid with tickets doesn't count? there's nothing about it in the terms, that's why I ask
 
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