I can access the poker part, I can log in normally, but when I go to the sports part, it says that my session has expired. Apparently they were doing server maintenance a few minutes ago.
Find out on twitter. I'll take a look at anything I write here.
Try to log in through the website. To find out if the problem is your account or the servers.
the support link .
https://twitter.com/StarsSupport
Find out on twitter. I'll take a look at anything I write here.
Try to log in through the website. To find out if the problem is your account or the servers.
the support link .
https://twitter.com/StarsSupport
I have the same problem with casino part.
I am asked to log in when already inside and get the error or session.
This has been going on for so many years that I don't even bother trying to clear the cache, do this do that.
Anymore. The problem is that I love PokerStars too much!
I am asked to log in when already inside and get the error or session.
This has been going on for so many years that I don't even bother trying to clear the cache, do this do that.
Anymore. The problem is that I love PokerStars too much!
you have another problem. if it says you are already online and you cannot log in, you are stuck on exit (you logged out of the client incorrectly) You closed forcibly, but you need to exit. You are stuck in the server. Only pokerstars will help you, you need to write to them directly. I faced such problem. They explained to me that I was exiting the client incorrectly and I was stuck when changing the server. I couldn't go to pokerstars for half a day until I wrote to them and they kicked me off ONLINE (and they explained to me what I was doing wrong)Like2Play2 said:
I found their letterLike2Play2 said:
Thank you for contacting us.
We refer to the issue you were experiencing as a 'hanging login'.
What causes a 'hanging login'?
A loss of the session between our software and the server is generally the cause.
- This is common for players who remain logged in and get disconnected due to a server restart.
- It can happen when our software shuts down before the logout process is complete. In other words, closing our software or browser without pressing 'Logout' or 'Log Out & Exit'.
Always log out first before exiting your account, whenever you're using our desktop software, mobile App, or anytime you log in through our website.
We've now ended the login session for your account, and you should now be able to log in and play.
We're sorry for the inconvenience this might have caused you.
Thanks for answers. I solved it by sharing the very same internet on my laptop through my phone.(creating hot spot). In response to sports part, it is because your country blocks betting, DNS server changing should work... you should google it, NOT geeky enough to explain the procedure 😀
Yes, I was with the same problem and not only at the sport section, I can't even play a hand of poker because automatically my season were closed, I asked for a solution to the support of Pokerstars and they told me that we can only wait for a solution, because they were with troubles at the servers
Same problem here. I thought it was possibly my internet provider but after seeing a spike on downdetecor and seeing the same issues being reported on twitter I now know it's a Pokerstars issue. Good thing they've been so good to me lately...
You don’t need to write anywhere, support won’t help you, since May 6, there has been a massive blocking of pokerstars by Internet providers, here only VPN or mobile Internet on your phone will help you, but for laptops and desktop computers only VPN, there are no other options.
Hello for german players its now very interesting. Because of political reasons the client is now .de. I could change it succesful to the new client and my verification was succesful. But now i am very dissapointet, our all lovely played cc freerolls are not available. I am a little bit confused about these fact. Hope it will be fixed and we german players could attend on the freeroll from cc. I have my daily routine to play the 100 Dollar freeroll, so it is very sad for me.