PokerStars revoked my privileges

sj030

sj030

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  • #51
Last night I won $225 on the Sunday million and this morning I received an email from pokerstars, your acc is temporarily suspended... they told me to send them my ID card and confirmation of my address, that's all I sent. I am interested in whether they will unblock my acc and if so how long it takes to unblock it
 
G0930

G0930

Captain Fathermucker, Satty Aficionado
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  • #52
sj030 said:
Last night I won $225 on the Sunday million and this morning I received an email from pokerstars, your acc is temporarily suspended... they told me to send them my ID card and confirmation of my address, that's all I sent. I am interested in whether they will unblock my acc and if so how long it takes to unblock it
Click to expand...
They can be a pain in the ass..
Back in 2015 it took a while verifying my account..but they did it after a while.
No worries this is a normal procedure if your account isn't verified .
 
F

fundiver199

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  • #53
sj030 said:
Last night I won $225 on the Sunday million and this morning I received an email from pokerstars, your acc is temporarily suspended... they told me to send them my ID card and confirmation of my address, that's all I sent. I am interested in whether they will unblock my acc and if so how long it takes to unblock it
Click to expand...
This can be avoided by verifying your account, before they ask for it. Should only take a few days though, if the documents live up to their requirements.
 
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