Yeah, I saw your ticket, but it has been responded to several times and also assigned a developer as well.
Your first issue is because you don't have hand histories enabled on sportbetting. You need to go to options, option, and hand histories to enable these in sportsbetting.ag settings.
Your second issue with BOL I'm not sure until the developers look at the log and access what's happening. I haven't heard of anyone having this issue, and there's nothing DH would be doing to block a connection. It could be a resource issue. Out of all the online poker sites, BOL is a massive resource hog, and also has issues with certain graphic cards (as we're slowly discovering). I've had some people update their graphics adapter and BOL works much better.
I do know they are looking into your issue though so we'll be able to provide feedback soon. The problem right now is all of the holidays going on. We're an international business and some holidays, for example, Christmas, happen at different times of the year in different countries. We have several employees who are off at different times due to this. Everyone during this time (and this happens every year), is off and deals with any technical issues all at once during this holiday break. So it's the busiest time for any software company, when the least amount of employees are available. Just trying to fully explain the situation. I will keep you updated though for sure and we always provide a solution.