Official 888 Poker Support Thread

[orsino12]

Have you both still got the Hand of the day tasks in your Challenges tab?

For me for the entire hand of the day promotion I hardly ever got the task bar, but I always got the hand of the day rewards.

This includes today (win with A-K), no task bar but the challenge was complete with a reward of a $5 bonus, so it seems to be working still.

 

[888Rep]

For me for the entire hand of the day promotion I hardly ever got the task bar, but I always got the hand of the day rewards.

This includes today (win with A-K), no task bar but the challenge was complete with a reward of a $5 bonus, so it seems to be working still.

Have you also got the Galaxy promotion in your challenges tab?

 

[orsino12]

Have you also got the Galaxy promotion in your challenges tab?

Nope, I never got the email to participate so I've been shut out of the Galaxy promotion.

 

[Sunz of Beaches]

Hello 888 rep

A little feedback for the daily spin:

I think its a very bad promotion because either you win nothing or one of those useless blast satellite tickets where its very difficult to win a 5 $ ticket.

Also: when its a wheel you are turning, the chances should be equal every time. What do you think beginners will think about the sites RNG if they turn a random wheel and everytime they win either nothing or the same ticket? They will probably think the site is rigged.

Over 10000 participants everytime in this useless blast satellite with only 200 places payed. Pure bingo and i dont get why you even award tickets in the spin and not just make it an open freeroll since the value is like zero.

Greetings!

 

[belizebum]

Any idea what's going on with the Casino. Sometimes can get on, but mostly not so much today?

 

[888Rep]

Any idea what's going on with the Casino. Sometimes can get on, but mostly not so much today?

We had some issues overnight but it seems to be working fine now.

Thanks

 

[888Rep]

Hello 888 rep

A little feedback for the daily spin:

I think its a very bad promotion because either you win nothing or one of those useless blast satellite tickets where its very difficult to win a 5 $ ticket.

Also: when its a wheel you are turning, the chances should be equal every time. What do you think beginners will think about the sites RNG if they turn a random wheel and everytime they win either nothing or the same ticket? They will probably think the site is rigged.

Over 10000 participants everytime in this useless blast satellite with only 200 places payed. Pure bingo and i dont get why you even award tickets in the spin and not just make it an open freeroll since the value is like zero.

Greetings!

Thanks for your feedback which I have sent over for you.

Regards

 

[888Rep]

Nope, I never got the email to participate so I've been shut out of the Galaxy promotion.

Yes most of the players are either on one or the other but now both.

Thanks

 

[77ecos]

Have you both still got the Hand of the day tasks in your Challenges tab?

Can I please have your poker user names also.

I have this active promotion, my user is 77ecos, yesterday I answered support and I am happy and satisfied with the solution they gave me, thanks to you also for always answering, greetings

 

[888Rep]

I have this active promotion, my user is 77ecos, yesterday I answered support and I am happy and satisfied with the solution they gave me, thanks to you also for always answering, greetings

You are welcome.

 

[Yanko57]

I have an issue with your Poker World Cup team tournament. Usually, the tournament pays the top players AND some teams.

Yesterday, I played one and no money was awarded to teams. That's 30% of payout that was not redistributed. Can you explain this? I'm not angry... I just want to know what is going on.

 

[Yanko57]

I have an issue with your Poker World Cup team tournament. Usually, the tournament pays the top players AND some teams.

Yesterday, I played one and no money was awarded to teams. That's 30% of payout that was not redistributed. Can you explain this? I'm not angry... I just want to know what is going on.

Sorry wrong image in the previous post:

 

[Poker Orifice]

Everything working smoothly again today

 

[Romox]

Hi, i just registered at 888poker and wanted to start with some freerolls. Where can i find freerolls? It's a bit confusing for me

 

[888Rep]

Sorry wrong image in the previous post:

I am not familiar with this game so can you tell me what tab it's in?
What country are you from?

Thanks

 

[888Rep]

Everything working smoothly again today

Music to my ears!!

Thanks

 

[Yanko57]

I am not familiar with this game so can you tell me what tab it's in?
What country are you from?

Thanks

$100 Poker World Cup #155977294 but it's the same problem for every $100 Poker World Cup. Those are played at 10:30 and 14:30 Eastern Time

https://gyazo.com/0f7af7dfede234c386ab599c7c9b8d1e

 

[888Rep]

$100 Poker World Cup #155977294 but it's the same problem for every $100 Poker World Cup. Those are played at 10:30 and 14:30 Eastern Time

https://gyazo.com/0f7af7dfede234c386ab599c7c9b8d1e

But what tab is the game in?
Restricted? All? Special?

 

[Yanko57]

But what tab is the game in?
Restricted? All? Special?

Oh... Sorry for misunderstanding. It is under All tab.

 

[Romox]

I registerted at 888 today and also verified my email directly. But i didn't recieved any kind of Bonus as promised. In the regulation is only written i have to verify my email adress and i did that.

 

[888Rep]

im enjoy in 888 , but im no received $88 free no depositors! =(

Have you checked the CHALLENGES tab then my rewards?

 

[Poker Orifice]

And once again I am unable to login to 888Poker

Is it because the servers are overloaded due to the increase in player traffic?

 

[EarnDAStack]

And once again I am unable to login to 888Poker

Is it because the servers are overloaded due to the increase in player traffic?

I've been having this exact same problem happen to me since the last update. Really upsetting I hope they are able to figure out something soon as it's been a while now and I like the cash games on 888, as well as our freerolls of course!

 

[888Rep]

And once again I am unable to login to 888Poker

Is it because the servers are overloaded due to the increase in player traffic?

They say it's not that.
The strange thing is it is always the same few players who complain about not being able to login but it is absolutely fine for the majority.
I am trying to work it out myself by maybe country, laptop, phone etc to see if there is a link between you all.

Regards

 

[Nomahoners]

They say it's not that.
The strange thing is it is always the same few players who complain about not being able to login but it is absolutely fine for the majority.
I am trying to work it out myself by maybe country, laptop, phone etc to see if there is a link between you all.

Regards

I was in earlier today ( 6:30 am pdt ) but cant get in now. NVancouver BC, Canada. Currently 11:51 am pdt. Same msg “ oops, something went wrong ....”

Just trying to help solve the issue. Is what it is. Have a great weekend!