Official 888 Poker Support Thread

[888Rep]

Good afternoon.888 .When I knew that 888 was going to stop operating in my country Peru,I asked the 888 support the information about how I could withdraw my money.They asked me to confirm my bank details in order to make the withdrawal manually.So, I did it.That was February 12.Their response was 4 days later thanking me for contacting them and confirming my bank details.They also said they had updated them on my gaming account and my future withdrawal would be process according to those details. However, that response was on February16th It is going to be almost 3 weeks and the money is not on my bank account yet.PokerStars stopped operating in my country almost at the same time and the withdrawal was fast and easy ...less than 2 minutes.I hope this can´t take any longer.My username is vaal028.Thanks in advance

Sent over for you.

Thanks

 

[888Rep]

Good afternoon.888 .When I knew that 888 was going to stop operating in my country Peru,I asked the 888 support the information about how I could withdraw my money.They asked me to confirm my bank details in order to make the withdrawal manually.So, I did it.That was February 12.Their response was 4 days later thanking me for contacting them and confirming my bank details.They also said they had updated them on my gaming account and my future withdrawal would be process according to those details. However, that response was on February16th It is going to be almost 3 weeks and the money is not on my bank account yet.PokerStars stopped operating in my country almost at the same time and the withdrawal was fast and easy ...less than 2 minutes.I hope this can´t take any longer.My username is vaal028.Thanks in advance

Can you please confirm that you did or did not get your withdrawal sorted yet?

Thanks

 

[888Rep]

Hello from 888poker,

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[rsparente]

It's been hard as hell to play in 888poker? Is it happening for any of you as well? Too many disconnections lots of timebanks lost.

 

[Poker Orifice]

I've been playing on the site daily for weeks now and have had no problems (aside from a couple times it knocked out all of my player notes which sucked for sure but I recognize many of the regulars names so it wasn't terrible but still, I have never had this happen on any other online poker site EVER and I've played on easily over 50 different sites in the past 17 years).

The site has also been running better for me since the update. It no longer randomly crashes on me (whether I'm playing on lots of tables in lots of rooms or just on 888 by itself as it didn't seem to make a difference, the site would crash at least once per hour every single time I played on it).

BUT>>>>>
Today I'm not even able to get onto the site??????

I get this small window popping up >

 

[Poker Orifice]

Click on 'OK' & I get this >>>

 

[Poker Orifice]

I'll try again after disabling my anti-virus. I've tried running as Adminstrator... no luck.

If it doesn't work I guess I'll do an uninstall > re-install.

 

[Poker Orifice]

Still can't get onto the poker site.

So I tried logging on the web page. And it is telling me I am entering the wrong info. BUT I AM NOT!!!
I played poker on the site yesterday!
I placed 14 separate bets on UFC on Saturday night. I used the exact same info. then to log in. wtf!??!?!??!

This is pretty TILTING! I feel like I made the mistake of thinking I could play a bit this afternoon on 888 as I only have limited amount of time to play. Instead I get TILTED

 

[Scroff]

I keep getting Windows Security popups whenever I open 888poker on the PC.

Protected folder access blocked: QtWebEngineProcess.exe and poker.exe

Should I be allowing these?

 

[Poker Orifice]

... it's working

 

[Highfish]

Poor Poker-O. 888 only does this so we don't get bored.

 

[MackemMan]

... it's working

Still getting the pop up message here. Been almost 3 days now.

 

[Poker Orifice]

Still getting the pop up message here. Been almost 3 days now.

I ended up doing an un-install/re-install and it's working fine for me now (but I did lose all of my player notes... again)

 

[MackemMan]

I ended up doing an un-install/re-install and it's working fine for me now (but I did lose all of my player notes... again)

Great stuff, I will try that and get back.

 

[MackemMan]

Great stuff, I will try that and get back.

Yep, that worked. Cheers bud!

 

[888Rep]

Hello from 888poker,

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[888Rep]

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[Marshmalo1994]

Sent this over for you.

Regards

Hey! I just want let everybody knows that the restrictions were finally removed!! I didn't receive any explanations but an email saying that the restrictions were revoked, so I guess that your attention had something to do with it.
Now I'm able to redeem my rewards, use the free spin and everything!
Thanks!

 

[888Rep]

Hello from 888poker,
Razvan Morar Wins Big at 888poker LIVE Bucharest 2024!

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https://www.888poker.com/magazine/88...est-2024-recap

Hey! I just want let everybody knows that the restrictions were finally removed!! I didn't receive any explanations but an email saying that the restrictions were revoked, so I guess that your attention had something to do with it.
Now I'm able to redeem my rewards, use the free spin and everything!
Thanks!

Good to hear.

 

[doubledribl]

Why is it so difficult to verify your documents? You throw off everything that the room requests, but either a repeat request comes or the format is not suitable. It would be nice if I were a beginner, but I’ve been playing on 888 for almost 10 years, and I can’t solve this issue for 3 weeks.

 

[888Rep]

Why is it so difficult to verify your documents? You throw off everything that the room requests, but either a repeat request comes or the format is not suitable. It would be nice if I were a beginner, but I’ve been playing on 888 for almost 10 years, and I can’t solve this issue for 3 weeks.

Can you please give me your poker user name?

 

[Dontmindme]

What is this 888 icon on the player name? It's not in the player image... how would you do this? Does this signify an 888 player? I asked support on the app and they were going to check it out, weeks ago. Is this a bot?

@888Rep can you answer this please?

 

[Sunz of Beaches]

@888Rep can you answer this please?

These are players from some regulated countrys. Surprised to the absolute max that support could not tell u this right away.

 

[sibkaz]

A few years ago, my account was temporarily blocked... I changed my passwords, passwords were set, but my account was never unlocked... I tried to log in, it didn't work... Please see... sibkaz

 

[888Rep]

A few years ago, my account was temporarily blocked... I changed my passwords, passwords were set, but my account was never unlocked... I tried to log in, it didn't work... Please see... sibkaz

You need to contact [email protected] and they will advise you.

Thanks