Uncloggie said:
Hey Colette, I think you do a fantastic job. Here and on facebook canada pp page .
I know this is kind of a piddly low $ question, but can you answer this please?
I really wouldn't bother otherwise try playing Omaha again.
And I just will not at 1$ min. blinds play Limit holdem.
It's kind of bugging me having this open incomplete mission , that maybe is easy to finish before moving on and up....
Thanks a Ton !
You can reach out to the customer service teams around the clock for help with such requests
I believe the missions are for all stakes and games yes
shane4050 said:
Hey Collette i just made my first deposit on party for the purpose of playing the Cardschat buy in game. My money took about 5 minutes getting into the account the CC bonus was not applied and i could not register into the tournament that was now in late registration due to delayed payement into my account which only took about 5 minutes. Now apparently this not being able to register into late tournaments in not uncommon and happens quite often even tho it say they are available to register. Do you know if this issue will be addressed as the CC weekly buy in game was the only game that really interested me and now im not able to play it My username is "ninezerofive416" if you could look into this for me maybe its region specific or i did something wrong but as it sits i am a little adamant about using this service as it has been nothing short of confusing. I will attach pic for reference.
Did you reach out to the customer service teams?
They are best placed to advise with account issues such as bonuses
I don't see any bonus code applied to claim any bonuses - possibly that's the issue-specific bonuses general have a code to use when claiming
You say "apparently late registration issues are common", can you confirm your source, please? I am aware of no such issues and having spoken with the customer service teams, they have no similar queries raised recently - such issues are reported to our tech teams - they are also aware of no pending issues regarding late registration not accepting players
I cant see the image - however, having checked the CC freeroll I don't see any issues with the game set up I can see the game offers late reg til end level 1 only
I believe possibly you had tried to register before the funds were applied to the account meaning the account was in free play status which will not allow access to real play games
I can see you have played a few tournaments without issue since so don't believe it's an ongoing issue correct?
On a positive note, are you aware you have several Spins tickets awarded for 1st deposit available in the account? These are valid til 1st Feb please do check them out - you can find these under My Account - My Tickets or the ticket tab in the lobby on the right highlighted by the small ticket icon
Also appears you have the Playground depositors freeroll ticket
Good luck!
Thanks
Colette