888poker payout delayed

M

Manoukp87

Rising Star
Bronze Level
Joined
Jan 27, 2023
Total posts
21
TG
Poker Chips
72
Casino Coins
0
  • #1
Has anyone else experienced this recently?

My withdrawal has been pending for a week now. The email says processing normally takes up to 3 days, but support keeps replying with the same generic message: "Your case has been escalated to our specialized team and we're waiting for feedback."

They won't give me a reason for the delay or any estimated completion time. I've withdrawn before without issues, so this is unusual.

Has anyone had a similar experience?
 
N

NotADonk

Visionary
Platinum Level
Joined
Dec 18, 2021
Total posts
973
Awards
1
Poker Chips
794
Casino Coins
0
  • #2
Manoukp87 said:
Has anyone else experienced this recently?

My withdrawal has been pending for a week now. The email says processing normally takes up to 3 days, but support keeps replying with the same generic message: "Your case has been escalated to our specialized team and we're waiting for feedback."

They won't give me a reason for the delay or any estimated completion time. I've withdrawn before without issues, so this is unusual.

Has anyone had a similar experience?
Was the withdrawal for a large amount, either in absolute terms or as a proportion of your 888 balance ?
 
MishkaZL

MishkaZL

Legend
Loyaler
Joined
Dec 1, 2018
Total posts
2,932
Awards
5
UA
Poker Chips
546
Casino Coins
350
  • #4
Manoukp87 said:
Has anyone else experienced this recently?

My withdrawal has been pending for a week now. The email says processing normally takes up to 3 days, but support keeps replying with the same generic message: "Your case has been escalated to our specialized team and we're waiting for feedback."

They won't give me a reason for the delay or any estimated completion time. I've withdrawn before without issues, so this is unusual.

Has anyone had a similar experience?
Yes, I had a delay too. I waited 6 days for withdrawal. For some reason, this process started taking longer than usual.
 
Dmitriy_rus7

Dmitriy_rus7

Legend
Platinum Level
Joined
Nov 15, 2017
Total posts
1,056
Awards
3
KZ
Poker Chips
889
Casino Coins
0
  • #5
Yes, that’s happened to me too. You just need to wait; there’s no point in writing anywhere—it won’t speed up the process at all.
 
  • Like
Reactions: fundiver199
KrazyKoo

KrazyKoo

Legend
Loyaler
Joined
Mar 7, 2015
Total posts
2,059
Awards
15
FI
Poker Chips
1,432
Casino Coins
10
  • #6
888Poker has history of this - hope you receive your withdrawal soon!
 
antonis32123

antonis32123

Legend
Loyaler
Joined
Dec 25, 2014
Total posts
7,501
Awards
20
GR
Poker Chips
596
Casino Coins
105
  • #7
It has happened to me many times in many poker rooms , that's not sth strange to me . But in the end , after the delays and exchange of emails , they paid me the money . It's good when they pay you asap , or else it seems a bit or more scammy .....
 
888 Reviews: Deutsch | Français | Nederlands | Italiano | Dansk | 888 Casino | 888 Casino Deutsch | Português | Español | Svenska | 888 Mobile | Deutsch Mobil
Top