I had requested a cash out with Carbon and it took over three months to receive my funds. I had originally requested a check as this is the only available US withdrawal option available. Finally after 14 weeks I was sent a private message asking if I would consider a withdrawal through Western Union. I opted to try this option as they said it was much quicker and finally got my money a week later. I offered this information to other players on the site to see if they could request the same and they were turned down. The site stated that a check was the only available method. From what I am hearing and experienced, 3 to 4 months is the time table to expect.
Guys, i need an advice, this is the second time that Carbon offers me an option to change my withdrawal to bankwire, so they can "try" to send my funds in the next batch...I'v been waiting over 100 freaking days for my money to be sent out to Skrill but still nothing :/ So i fear of getting the same timeframe with this change :/ What to do, any thoughts?
since not paying me for 16 weeks now, mocking seems like a nice way to upgrade their "service"
Dear Marko,
Thank you for contacting us.
We are always here to help you. Please feel free to reply to this e-mail if you have any additional questions in relation to this or any other matter. Your reference ID for this e-mail is xxxx; please quote this number in any further communication on this subject.
Kind regards,
George Collins
As you see, this guy sent me an empty email, since theres nothing between usual pattern.
They cannot sent out MY money to my skrill account for 16 weeks now and other poker sites needs 2-3 days to do so (a couple of those needs under 24h)
Call me crazy but honestly, this is an offense, they actually make fun of me, mocking at my face
They lie, they do not pay in timely manner, and they don't respect their players and there's no reasons for me to stay there
Dear Marko,
Thank you for contacting us.
We are always here to help you. Please feel free to reply to this e-mail if you have any additional questions in relation to this or any other matter. Your reference ID for this e-mail is xxxx; please quote this number in any further communication on this subject.
Kind regards,
George Collins
As you see, this guy sent me an empty email, since theres nothing between usual pattern.
They cannot sent out MY money to my skrill account for 16 weeks now and other poker sites needs 2-3 days to do so (a couple of those needs under 24h)
Call me crazy but honestly, this is an offense, they actually make fun of me, mocking at my face
They lie, they do not pay in timely manner, and they don't respect their players and there's no reasons for me to stay there
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My last cashout from Sportsbook bounced but my bank made 30 bucks for the transaction. I contacted Sportsbook and was told i couldnt send them the check back because they didnt have a physical address. But thats par for online poker not always but most of the time i find crap like this happening to me-- if it isnt one thing its another-- i posted this once before and had somebody called me a liar so leave this alone TROLLS it doesnt matter what you think.
Waiting
🙁 - I am waiting on a withdraw from June. Their Customer Service has been up front with me and let me know that I am in line like everyone else. Cashouts were very fast before so this is a bit of a bummer. I left myself about $50 at the site and now I have enough to make another good withdrawal so after this one goes through I am afraid I will be waiting again.
I don't mind the waiting so much, I just wish they could give us better estimates so that we could plan appropriately.
I will post something when I get my email and check.
🙁 - I am waiting on a withdraw from June. Their Customer Service has been up front with me and let me know that I am in line like everyone else. Cashouts were very fast before so this is a bit of a bummer. I left myself about $50 at the site and now I have enough to make another good withdrawal so after this one goes through I am afraid I will be waiting again.
I don't mind the waiting so much, I just wish they could give us better estimates so that we could plan appropriately.
I will post something when I get my email and check.
No good... that's what I got!
We apologize for the inconvenience but we are no longer able to provide Skrill as a Withdrawal Solution. Due to reasons out of our control, Skrill will no longer be used as a payment option to process Withdrawals. Therefore, we have canceled your pending Skrill WD and funds have been returned to your account. Please fill out the Bank wire instructions online and request a new Withdrawal via Bank wire. We will be sure to prioritize your Withdrawal once the verification process has been completed.
We apologize for the inconvenience but we are no longer able to provide Skrill as a Withdrawal Solution. Due to reasons out of our control, Skrill will no longer be used as a payment option to process Withdrawals. Therefore, we have canceled your pending Skrill WD and funds have been returned to your account. Please fill out the Bank wire instructions online and request a new Withdrawal via Bank wire. We will be sure to prioritize your Withdrawal once the verification process has been completed.
coloradosc said:
Wrong man, i thought the same thing and that's why i put my bankroll on risk... They actually told me that it doesn't apply to us, players who got their transactions on skrill canceled. Let them know that your transaction was canceled and they will offer you to complete your bank wire transfer on their end...let me know what happened and gl
I just got a check from Carbon. It took four months from when I made the withdrawal, and while that may seem like a long time, it pales in comparison to the other shit online players have had to deal with ie Port Authority and Black Friday. I'm willing to wait that long for a check as long as I know it's going to take that long. Impatience is not a virtue. That said, I wish Cardschat would start having tournaments at Carbon again.
coloradosc said:
alexinc89 said:
sryImPro said:
Nevermind, I asked today for the option to withdraw with bank wire with less then $500, since my skrill 's withdraw was cancelled.
They sent me back this e-mail, and unbelievable, the money is already in my skrill account.
"In regards your recent account inquiry, we would like to inform you that we have initiated a manual withdrawal for $450.10 that will be send out via Skrill to your account as a one time exception, moving forward we will only be able to process bank wires withdrawals for $500 minimum.
We're sorry for any inconvenience caused, we will inform you once your pay-out gets process."
😀 😀 😀 😀 😀 😀 😀
