ACR Thread

[Shady Slim]

My thoughts exactly about that I'm Back tourney (see Shady Slim's post above).

Just logged in and see that now, we have the opposite scenario to what we had this past weekend. I almost feel like someone's messing with us, though I know better. The only freerolls listed are the On Demands and all private freerolls are gone. The CC freeroll didn't run last night. Let's hope its back tonight.

Addendum: Right after I posted this, private freerolls were listed. Fingers crossed that they actually run.

Confirmed. The private games are back! But there is one snag with them. There is still late registration going on with yesterdays CardsChat freeroll, along with some others that never took place.

We are still in the dark about the I'm Back Tournament though. And agreed, XYZ, it almost feels like someone is messing with us, doesn't it?

 

[Shady Slim]

As mentioned in my previous post, yesterdays CC freeroll is currently on break folks! I am sure this game will be nullified with no chopped pot.

Spoiler

 

[XYZ2123]

As mentioned in my previous post, yesterdays CC freeroll is currently on break folks! I am sure this game will be nullified with no chopped pot.

Spoiler

Wow, its still running!!

 

[Shady Slim]

Wow, its still running!!

Yep, and in late reg too! 😱

 

[Acesinthebig]

Shady Slim for ACR REP 2019

 

[Lefty Blue]

First

John, thanks for the pix!

Second, does anyone know if ACR is compatible with Poker Muck?

 

[Shady Slim]

Wow, its still running!!

Technically, as you already know, the game resumed and finished paying down four spots. The May 9th thread in the Freeroll Forum is blowing up over this! Some people may not be aware of this though.

Spoiler

Shady Slim for ACR REP 2019

Not me! Maybe an honorary title would be nice. You couldn't pay me enough to go through what the Reps have had to endure the last couple of weeks.

If I can get an honorary title, there should be some perks to go with it. Maybe a ticket to that Sunday game. No, I am not talking about the satellite on Friday where you have to slog through several hundred players to finish in the top ten. 😀

 

[ACR Rep]

tgeezee's post quoted above (#5604) seems to need your help.

tgeezee, I imagine you will need the tourney ID and the last hand you participated in. Should be available from your hand history.

I am guessing, as you did, that it restarted and ended without you. They are very good about refunds or chopping games the are stopped.

GL and God bless. 😀 😎

Hi Jhon, thanks! I'm taking care of the case. 🙂

 

[ACR Rep]

I did it I'm the one new depositor aka sucker .. thought I could play more interesting games if I just buy in .. like the new depositor free roll that vanished before it began or some daily mmts

The Real Topic <<<<<<
.. last nights games that were running when the server connection was lost ..
No refunds were sent .. anyone else playing around 12:10 pst last night missing refunded entry fee's ?

on my ends its a 50 c game I was playing with about 3x stack past late reg 20/40 left .
. maybe ill refresh the financial history 5x again .
.or maybe it restarted when I was sleeping and I just lost .. .
..maybe they just rolled back the whole thing
but it looks like I still paid to enter it according to time stamps.

ps:

if this was not clear to the reader its not about Freerolls .. let me tell you that straight off .. not free roll related

I swear If I get directed to the free roll department id rather give up my 50c than get that ****** level of disregard again .. ty for reading

Was checking your case with the tournaments department, could you please confirm me the tournament IDs or Hand IDs of the tournaments you think the system didn't refund them so we can proceed with the refund.

 

[ACR Rep]

I think these down times and DDoS attacks have been screwing with my rakeback, as today it shows $0, but it shouldn't.
It says negative balance carries over, but what about positive balances?

I sent a ticket to the department in charge so they can check it. Soon as they reply me I will let you know.

 

[ACR Rep]

A few tournaments are up and running. however some sit and go tournaments also appear to be running but i cant find where to register for sit and go tournaments. might just be my poker client not working properly after "maintenance" today. Good luck to anyone playing tonight. Hopefully everything runs well.....

Sir, I checked the status of the withdrawal with the Cash Out department but you had canceled it. Let me know if you still need help.

 

[Larry Robbins]

Suspended and Dropped

Looks like woes continue - dropped out by system Fromm a $10 Freeroll and suspended in the Jackpots 'Freeroll - lol.

Time for new software?

Sippy 🙂

 

[XYZ2123]

Just about to jump into today's Jackpot Freeroll on ACR but tournaments just "suspended by host." Client not responding.

 

[ACR Rep]

IMPORTANT UPDATE: We are having a tech issue regarding the main lobby that is not opening, our techs are looking on this. Soon as I have an update I will post it here.

 

[Shady Slim]

Just about to jump into today's Jackpot Freeroll on ACR but tournaments just "suspended by host." Client not responding.

Yesiree by jiminey! I am sitting in the tournament right now when I got the message about 5 minutes ago.

 

[tgeezee]

it paid out thanks .. seams some time to update after the crash was the right guess


just bringing awareness to something I noticed


I was not too worried


I know its rough right now


as of this moment somethings going on I'm not too worried I know I know hard times


but on the bright side it gave me a reason visit ...

 

[Pharaoh39]

IMPORTANT UPDATE: We are having a tech issue regarding the main lobby that is not opening, our techs are looking on this. Soon as I have an update I will post it here.

This is ridiculous! It's like you guys can't get your stuff together. You guys need to shut down until you can resolve your issues.

 

[Shady Slim]

IMPORTANT UPDATE: We are having a tech issue regarding the main lobby that is not opening, our techs are looking on this. Soon as I have an update I will post it here.

This might explain the issue I am having with the software. I keep getting a (not responding) message in the caption bar. Other applications are stalling until the software becomes responsive again. I shut down everything else I had running, and the problem persisted. In fact, this is the second time I had to enter this post because it interfered with my browser.

 

[XYZ2123]

Yesiree by jiminey! I am sitting in the tournament right now when I got the message about 5 minutes ago.

This is ridiculous! It's like you guys can't get your stuff together. You guys need to shut down until you can resolve your issues.

I agree. Just shut it down until you're sure you can provide reliable and functional service. We're all tired of wasting our time registering for events and constantly being interrupted and cancelled.

 

[tgeezee]

exactly .. it was only my on demands ... jack pot free roll kept playing after 1 pause

 

[skaterick]

JP free

I am frozen out ; says' tourney cancelled ' now . Too bad , I had a nice stack for a change !

 

[Shady Slim]

I am frozen out ; says' tourney cancelled ' now . Too bad , I had a nice stack for a change !

Yep. I was doing pretty well too. One hour wasted. But hey, I did get my 20 cent rebuy back quick enough!

 

[ACR Rep]

We are cancelling and refunding all paused tournaments according to our terms and conditions See the rules here​

 

[TheShek]

I just registered the Jackpot Freeroll only to find the game was suspended, and then cancelled. But ACR is still running the freeroll on demand game...hmmm

 

[Shady Slim]

IMPORTANT UPDATE: We are having a tech issue regarding the main lobby that is not opening, our techs are looking on this. Soon as I have an update I will post it here.

After my previous post, I can confirm that it was the software client causing my system to freeze up. After closing out the client, everything is snappy again.

I was actually watching my Task Manager during play and could not spot any memory or high CPU usage. But of course, Task Manager was frozen at the same time ... so take that with a grain of salt.

This is a serious issue. It goes beyond what has been happening the past two weeks.