ACR Thread

[johnwat2]

Blackchip is not working right now. I can log in but cannot register for a game.

 

[John_3_16]

Quote from Slim earlier...

Per their Twitter feed, they are currently under maintenance.

GL and God bless. Applies to WPN network ACR/BCP... Hurry up and wait. :icon_thum :bike:

 

[Peppinotom]

uke:

 

[John_3_16]

NOTHING for 6 hours now...

Said it would be up in 1 hour 9 hours ago. I am logged in and that is ALL! :idea:

Say a prayer.

 

[pescaofish]

Is this a new hackers attack? or just the usual Maintenance? :hahaha:

 

[John_3_16]

Is this a new hackers attack? or just the usual Maintenance? :hahaha:

No worries. ACR is working on it.

 

[John_3_16]

OK, everyone, ACR has almost completed repairs on the server. They are hoping it will not fail again.

 

[Vfranks]

I think these down times and DDoS attacks have been screwing with my rakeback, as today it shows $0, but it shouldn't.
It says negative balance carries over, but what about positive balances?

 

[IFLAS]

tgeezee's post quoted above (#5604) seems to need your help.

tgeezee, I imagine you will need the tourney ID and the last hand you participated in. Should be available from your hand history.

I am guessing, as you did, that it restarted and ended without you. They are very good about refunds or chopping games the are stopped.

GL and God bless.

Point being there should be at least a form email sent if they delete your post.


Anyways, done with ACR, BC, etc etc it's all the same pathetic entity. They don't deserve my business.

 

[johnwat2]

I'm on Blackchip now. Registered for a micro S&G. The game was waiting for players then gone. I can see the tourney in the My Tournaments tab but cannot go to the game.
It has been about an hour now.

Dang!

 

[ugaathens]

A few tournaments are up and running. however some sit and go tournaments also appear to be running but i cant find where to register for sit and go tournaments. might just be my poker client not working properly after "maintenance" today. Good luck to anyone playing tonight. Hopefully everything runs well.....

 

[Infinity Objective]

As a technology based company these unfortunate events are the worst cost of doing business apparently. These are the business questions now, please push them up the chain for answers or let them serve as commentary...

After 2 weeks and a seemingly catastrophic reduction in income are you capitalized, and how many more weeks, months for if a solution is not implemented to overcome this permanently can you withstand and remain in business?

What are the motives of the attacks? Don't know, please guess.

Who is doing this to you? Don't know, speculate.

Are there any other breaches, exposed data of customers?

Has any enforcement agency, local, abroad, been contacted, and if so are they working with you, investigating this cyber warfare victimizing you?

Do you have a CTO, what is the status of your personnel on the front lines of the attack against your company?

Can't imagine what you're going through, can just envision it. The customers, your company, the industry is at the precipice of an enormous crossroad. Despite it all there is a deep love and loyalty. The moves you make, the words coming forth from you folks going into week 3 need to coherently make sense, or all that good stuff starts to dematerialize.

- Paul

This last sm communication really explains thoroughly why we registered for our CC game and it didn't fly.

Americas Cardroom‏ @ACR_POKER 2h2 hours ago
Update: Cash games are up and running now.
16 replies 0 retweets 9 likes

Oh yeh this is for you guys, try to share this peace offering, even despite that you ignore me, still some <3.

Warmest regards,

Paul

 

[John_3_16]

I am on hold...

ACR is waiting for IT Dept. to get back with them.

 

[mitchy boi]

Wow this is amazing I really hope ACR can turn it around its a great site (when operational) great sized fields no long marathon tournaments Come on ACR get it together!

 

[ddg373]

I may be able to call you a real comedian John, regrets are out there...here?

I am pre registered in a couple games that are not showing in the tournaments list, and one is scheduled to be running for over an hour now/

 

[johnwat2]

We are in the same boat DDG and its taking on water..........
I'll give it another 10 minutes then I'm logging out. Almost 2 hours now..........

 

[B1961579]

Yep, it's "bated," but I see it misspelled all the time. I'm sure many years ago someone set me straight on that too.

Still waiting....

 

[John_3_16]

Maybe some truth from BeatTheFish website




Say a prayer folks and cross your fingers and toes. This report is dated May 3rd. It is now May 9 and counting. Going on 3 weeks. Starting to feel like a war rather than a skirmish. Real cutthroat move if a competitor is trying to use this to increase their traffic by destroying ACR's. I am a member of 5 sites and will continue to support ACR if they win. Just wondering at what point the lack of revenue becomes a serious problem for the WPN network.


GL and God bless. :ahhhhh:


Americas Cardroom Experiencing Severe DDoS Attacks – Again

May 3rd 2018 | Ivan Potocki

Americas Cardroom has been experiencing sever DDoS attacks for the past few days, making it impossible for the players to log in and play (source: pxhere.com)

America’s Cardroom is one of the largest US-facing poker rooms. This puts the operator in a rather favorable position at one hand, where they cater to a large segment of the market where the competition is fairly low. At the same time, that makes them a target for hackers and ransomware attacks.
This was proven once again as the poker site came under a series of DDoS (Distributed Denail of Service) attacks, making it virtually impossible for the players to log in and play and creating a lot of problems for the operator and players alike.
Reoccurring problems with DDoS attacks

Americas Cardroom has had to deal with similar attacks in the past but the one that was launched a few days ago seemed the biggest and most powerful to date. The attack led to site becoming completely unavailable for a period of time and the interruption of running tournaments, which players weren’t very happy about.
View image on Twitter

Americas Cardroom@ACR_POKER

https://twitter.com/ACR_POKER/status/990616268939169792


Because of ongoing DDoS attacks we are forced to cancel today’s MDS tournament to ensure a fair gameplay environment for all players. We appreciate your patience and understanding while we mitigate these attacks.
11:38 AM - Apr 29, 2018

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Although ACR technicians tried to get things back on the track, they were only able to do so for a short period, as the new wave of attacks came in again… And then again. This led to frustration on both sidesbut there was apparently very little that anyone could do.

Americas Cardroom@ACR_POKER

https://twitter.com/ACR_POKER/status/991090211005386752


We are cancelling and refunding the tournaments according to our Terms and conditions.
7:01 PM - Apr 30, 2018

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Who has a bone to pick with ACR?

When the last wave of DDoS attacks came through in September of the last year, ACR’s CEO Phil Nagy blamed it on one of the competing rooms but he didn’t point the finger at any particular operator.
At the same time, there were numerous allegations made against Americas Cardroom, talking about bot networks and collusion happening on the site. Whether these have anything to do with the latest series of attacks remains unknown.
Trying to stay afloat

At the moment of writing this article, ACR seems to be running fine. Last night, however, I couldn’t access their site at all. So, it seems that the most recent wave of attacks isn’t finished just yet although its intensity seems to have subsided.

It seems the attacks have subsided somewhat at the moment, but unless whoever is behind them decides to stop, ACR will have hard time preventing them from happening in the future

The biggest problem with DDoS attacks is the fact they are virtually impossible to stop if someone who has the required resources is intent on launching them. These attacks do not require the attacker to have any kind of access to ACR’s servers – they’re simply sending huge amounts of spam traffic, clogging the network.
Things should hopefully stabilize in the upcoming days. However, with so much hanging in the air and without ACR being able to do much about the attacks, the best players can hope for is that whoever is behind the attacks will suspend the operation. Otherwise, the resolution could take a while.

 

[Shady Slim]

Said it would be up in 1 hour 9 hours ago. I am logged in and that is ALL!

Those are dog hours John! Technically its only been 1.21 ours of ACR time. Hopefully it won't be over two hours or more.

OK, everyone, ACR has almost completed repairs on the server. They are hoping it will not fail again.

I can barely type the words to express how funny that is. I am laughing so hard, that snot is running down my nose.

 

[John_3_16]

I hear ya, Slim. Had the same affect on me.

 

[IFLAS]

Wow. TWO FULL WEEKS and no solution.

Does ACR have a referral program. If I refer a friend of mine to ACR do I get like a "dunce of the year cap" or a "worst friend ever" mug?

 

[johnwat2]

Well Shady. It is Thursday morning now. Good thing I did not wait. I can log in to BC, see some games but no Single table S&G's. Still shows me registered and waiting for players in the Game info, My Tournaments tab. Wow it sure s taking a long time to get six players LOL.
Hope things improve.

John

 

[Shady Slim]

Well Shady. It is Thursday morning now. Good thing I did not wait. I can log in to BC, see some games but no Single table S&G's. Still shows me registered and waiting for players in the Game info, My Tournaments tab. Wow it sure s taking a long time to get six players LOL.
Hope things improve.

Only SnGs I am seeing are the OnDemand variety, which really aren't SnGs but they show up in that list. There really is not anything but cash games going on. Depressing.

Maybe everything is going to open up again Friday afternoon at 1pm EST. That is when ACR is kicking off The I'm Back Tournament where they are handing out 10 tickets to a satellite to another tournament where 2 packages to the wsop on Sunday.

How you get a ticket into this tournament is anyone's guess. It was not advertised anywhere that I am aware of. I do know two people who received tickets to this tournament via email, and one of them didn't do anything special to get it -- not even make a deposit to ACR.

You will notice that the information box says Welcome Back to ACR! Welcome back? Were they ever gone? I have been playing alongside the two people I mentioned every night for the last three weeks, that is, when we were able to play at all.

This one tournament is sticking in my craw for some reason. It is a slap in the face of everyone. Welcome back my butt, cuz I ain't turning my back on ya.

 

[XYZ2123]

My thoughts exactly about that I'm Back tourney (see Shady Slim's post above).

Just logged in and see that now, we have the opposite scenario to what we had this past weekend. I almost feel like someone's messing with us, though I know better. The only freerolls listed are the On Demands and all private freerolls are gone. The CC freeroll didn't run last night. Let's hope its back tonight.

Addendum: Right after I posted this, private freerolls were listed. Fingers crossed that they actually run.

 

[johnwat2]

Single table S&G's just came up On Blackchip! Maybe I'll play some today.
Think I will wait awhile though. I quickly unregistered from the S&G I joined
about 12 hours ago. Just being cautious.