ACR Thread

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Sunday 3:00 pst, ACR down, all freebies suspended

Cardschat tourney is stuck at 59 people finished, 58 still alive
Other freebies all say: "tournament suspended by host" Only bright side: nobody is out any bankroll, just the opportunity cost: money you might have won.

Just reporting what I know, add more if U have any other ACR info,
 
skaterick said:
of what happens when play is frozen in these situations . do the tourneys continue later ? if so how do you know to try to re open the site ? if they don't resume play, what happens to any fees ( say a step 2 ticket )? are they returned to all entrants , or only to those still with chips ? are any prizes split according to stack sizes ? etc etc
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Just give em a bit of time & all should be back up & running, last time only took 2 or 3 months. I'm sure they gained vast experience from their previous uh, efforts 😛
 
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I was playing in the $15,000 freeroll, but it seems games are suspended and when I log on it logs me out due to inactivity. Damn, I just doubled up! I know there was still a long way to go though.
 
Site stopped working when I was so close to winning 3rd place in 15K grtd freeroll, but it's ok if you guys will pay me prize money for the 4th place 😀
 
manitoba420 said:
Can't access my tournament, thanks again for ****ing me. Fraud at its finest
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Looks like such "fraud" attracts more and more players, their servers can't even handle such traffic...:icon_boun😀😉
 
finaltable1 said:
Looks like such "fraud" attracts more and more players, their servers can't even handle such traffic...:icon_boun😀😉
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They return all the buy ins and keep the rake. Who's the winner here lol?
 
They can't resume them, they haven't even sent an email or.anything saying what happened. Im cashing out **** em
 
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Amanda A said:
Does anyone know if the are going to resume the tourneys tonight?
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they were sorry $ 15000 and they all broke on purpose[emoji3][emoji3][emoji3][emoji3][emoji3]
 
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it would have been nice that at a moment of crisis the ACR rep would have been here to give few details to the players, at least show the players they care.....
 
I got a pop up saying the torneys were cancelled and i would be compensated accordingly... but they were freeroll so just sol but oh well only time invested thank god not money also lol
 
Postleized

weezy1312 said:
it would have been nice that at a moment of crisis the ACR rep would have been here to give few details to the players, at least show the players they care.....
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none of it matters. Mike was gonna win the $3k anyway.
 
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This happened a few weeks ago as well. We were in hand-for-hand play on the bubble in the CardsChat daily freeroll when ACR crashed. In the end, the tournament never resumed and no one got paid!! 😱🙁

Tournament Cancellation Rules
1. In the event that any freeroll tournament is cancelled, ACR will not offer any form of player compensation.
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dbchristy said:
No rakeback for 2 weeks AGAIN>
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Hi Christy, Rakeback and sit n crush get affected by a tournament delay, we are currently working on solving both issues, this is going to be solved next downtime. Any missing Rakeback will be properly calculated and paid. Please contact CS reps for manual review and adjust in the meantime. I truly appreciate your patience and comprehension while our department in charge solved it.
 
4:27 ACR "down for maintenance. Check back in 30 mins"

straight from ACR: 4:27pst "down for maintenance. Check back in 30 mins"
 
We are currently experiencing technical issues, our techs are working in order to have the client back up. All tournaments have been canceled and will be refunded as per our terms and conditions. Apologies for the inconvenience.

https://www.americascardroom.eu/online-poker/tournaments/how-to-play/rules/


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I was winning ACR Cardschat $3.30 buy-in.
It was the FT payouts had begun.

Will I get the $33.00 first prize, I think not.
We will be lucky to get our buy-in refunded🙁
 
The technical issues affecting the game have now been resolved.

Our apologies for any inconvenience this has caused.

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okeedokalee said:
I was winning ACR Cardschat $3.30 buy-in.
It was the FT payouts had begun.

Will I get the $33.00 first prize, I think not.
We will be lucky to get our buy-in refunded🙁
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I seem to have had my $3.30 buy in refunded Charlie, small mercies for you, but I was fightin to avoid bubbling, so prolly worked out for me.
 
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It's good that I left the tournament early . Flew on a pair of kings ! I did not expect that there will be problems with the site ! It's been working fine lately .
 
kidkvno1 said:
Hi and Welcome to Cardschat ACR Rep!
Green text in chat window is hard to read.


Since you can't have both ACR and BCP running at the same time No
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That is not true can run both same time on same ip address .
Can chip dump same tourn. game also ....
You have been warned can have multiple accounts running all at same time.
 
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