ACR Thread

[noodletheriver]

any active acr players wanna post their names on here?? just incase i talked a lil shit i apologize lol...names risky101 same as here

I play Omaha on ACR. I'm sure you didn't come close the vile shit that gets spewed in 6max ring games

 

[PapaC]

I usually have no issues about anything, but the pop ups concerning up coming MTTS in the middle of the tables are causing me to lose focus. Can't they be at the top or bottom of the table.

 

[ChuckNola]

Earlier this year I heard that ACR was due to launch their mobile App soon. Now that was back in January. Do you guys have an updated timeframe on the mobile app launch?

 

[ACR Rep]

I usually have no issues about anything, but the pop ups concerning up coming MTTS in the middle of the tables are causing me to lose focus. Can't they be at the top or bottom of the table.

Thanks for pointing this out. I will send your suggestion to the developer for consideration

 

[ACR Rep]

Earlier this year I heard that ACR was due to launch their mobile app soon. Now that was back in January. Do you guys have an updated timeframe on the mobile app launch?

Hey Chuck! I know we scheduled a time frame but unfortunately it needed more development that the expected. I do not want to give you an ETA, however, I will give you more updates by May

 

[edc1]

canot log into acr getting an error message-i havent changed anything on my laptop-acr was working fine last night-it did an update but couldnt log on -is acr down for some reason

 

[GameTheoryOptional]

after the update today i no longer have Jackpot sngs on my home screen. what should i do to fix it?

 

[XXPXXP]

ask a question

I am frozen on this screen for 40 minutes...
after I eat something back, it still like this

what's up here? any solutions?

many thanks

 

[kozong]

ask a question

I am frozen on this screen for 40 minutes...
after I eat something back, it still like this

what's up here? any solutions?

many thanks

View attachment 128901

i had same problems before, but then i restart my client & its all good now

 

[Rijckenborg]

I had opened BCp lobby today , he needed a update
Right after the update, those pop-up opened and it open each time I open BCP :

How Can I solve this? I had desactivated my antivirus , but the it change nothing...

Also each time BCP need to open a Internet windows it open in Internet explorer ,
but Internet explorer is not my default web browser, why bcp do that ?

As you can see the cashier for deposit open in Internet explorer, anyway it don't work at the moment...
It was a update or a downgrade ? too much problem after the update....

 

[ACR Rep]

I had opened BCp lobby today , he needed a update
Right after the update, those pop-up opened and it open each time I open BCP :

How Can I solve this? I had desactivated my antivirus , but the it change nothing...

Also each time BCP need to open a Internet windows it open in Internet explorer ,
but Internet explorer is not my default web browser, why bcp do that ?

As you can see the cashier for deposit open in Internet explorer, anyway it don't work at the moment...
It was a update or a downgrade ? too much problem after the update....

We have checked your case with our IT Team and they informed us that this situation can arise with users of Windows XP. The reason you cannot accept the Security Certificate is since Windows XP was issued a while ago, it doesn’t properly read certificates we use from our main servers and hosts.

Please note that this only occurs on Windows XP systems. Also, there is no security issue in the sense of their being a problem, just a problem with this Operative System which cannot properly read new implementations of the SSL certificates.

We suggest you use a different computer which does not use Windows XP or that you update your Windows version on your current computer. This will help you properly run with updated certificates and allow you to access the game.

We hope this information is useful; please contact our CS dep for further information at 1-877-314-4195

 

[ACR Rep]

ask a question

I am frozen on this screen for 40 minutes...
after I eat something back, it still like this

what's up here? any solutions?

many thanks

View attachment 128901

Please restart the client. If it does not work, we need to gather log files. Please contact our CS support dep at 1-877-314-4195

 

[ACR Rep]

canot log into acr getting an error message-i havent changed anything on my laptop-acr was working fine last night-it did an update but couldnt log on -is acr down for some reason

Your client has experienced an error during your last session. In order to correct the problem our technical Support team would like you to submit an error report. You may add a comment in the text box below. To send the error report now using your Internet connection please click "Send report." This should only take a few moments depending on you Internet connection speed. If you have lost your internet connection or would prefer to e-mail us the bug report please click "Copy to Clipboard." You can then paste (Ctrl+V) the error description in your email creator and send it directly to your support.For additional information please feel free to contact us at 1-877-314-4195

 

[Rijckenborg]

We have checked your case with our IT Team and they informed us that this situation can arise with users of Windows XP. The reason you cannot accept the Security Certificate is since Windows XP was issued a while ago, it doesn’t properly read certificates we use from our main servers and hosts.

Please note that this only occurs on Windows XP systems. Also, there is no security issue in the sense of their being a problem, just a problem with this Operative System which cannot properly read new implementations of the SSL certificates.

We suggest you use a different computer which does not use Windows XP or that you update your Windows version on your current computer. This will help you properly run with updated certificates and allow you to access the game.

We hope this information is useful; please contact our CS dep for further information at 1-877-314-4195

EEEEE I'M on windows 7 family premium, can you help me or not?

I see that I'm not the only who have problem with BCP-ACr since last update.... what a update lol it is better to call it a downgrade
......

 

[Blackout09]

IS it me or dide the ACR update made the window smaller?

 

[Knittle]

IS it me or dide the ACR update made the window smaller?

It did.

Any notice when SnG 2.0 is coming?

 

[edc1]

well im using windows vista so it cant be a xp pro exclusive problem-just read in this post window 7 user is having same issue-your site upgrade knocked alot of ppl off acr please fix the problem on your emd theres nothing the matter with my laptop

 

[XXPXXP]

Please restart the client. If it does not work, we need to gather log files. Please contact our CS support dep at 1-877-314-4195

thank you for the reply
works fine now.

PS: ask a question how to apply the table theme of spin&go into normal tables?
no way to find it on theme settings.


many thanks.

would say the theme of spin&go is perfect for play, enjoy game, and multi-tabling, current.

 

[ACR Rep]

thank you for the reply
works fine now.

PS: ask a question how to apply the table theme of spin&go into normal tables?
no way to find it on theme settings.
View attachment 128944

many thanks.

would say the theme of spin&go is perfect for play, enjoy game, and multi-tabling, current.

The Jackpot themes(spi&go) are exclusively for Jackpots and cannot be used on the regular tables since they are set according to the prize, but I will forward this suggestion to the developer team for consideration

 

[ACR Rep]

It did.

Any notice when SnG 2.0 is coming?

I do not have an ETA but I will give you more details by January

 

[Delenia]

I don't understand why someone sitting out can win a hand. It isn't a big problem when they have chips because you can bet and it folds them. But when they are all in with their chips, there is nothing you can do about it. But if they are not there, they should not be able to win a hand at all. If a player is not at the table, their cards should be folded, no matter of position or chips.

And even more bizarre is when someone sitting out raises. That is definitely not Real poker.

Is there any chance this will ever be changed?

 

[PapaC]

Well I guess I'm without a poker site to play with my money. And besides that I can't play the two CC freerolls at ACR/BCP on Tues and Thurs. I didn't die when I lost $1330 when I site closed, so I'll live if I lose $50 on your sites. I sure don't have the money to go out and buy what's needed to update my computer and be able to play

 

[diego farfan]

I would like to know if there is any promotion for new players that of our forum

 

[PapaC]

I just got this PM from wildyetty, and he knows what he is talking about, so you might say that all of us running XP or Vista is shit out luck, and we may have to get another computer, but he did give me a link for something that might help, and I'm going to try it. This shit also cuts us out of two CC freerolls too. Here is the link, and you all check your computer and see if it says the same as mine does.

 

[ACR Rep]

I would like to know if there is any promotion for new players that of our forum

New players gets 100% matching their first deposit + 20 days of free Jackpot poker + 4 entries to the $250 new depositors freeroll, you may check more information here. Also if you never had an account with ACR and you open your account from that link, you will be able to get 27% rakeback and to participate in exclusive CardsChat tournaments