ACR Thread

[ACR Rep]

Our next #OSSCub3d was scheduled for December, but we’ve received several requests from members asking for it sooner.

Please post in this thread to let us know if we should move it up to August!

 

[JohnTCook]

ACR please update your site. I feel it's very bland and dated. I love that you can play in the US with it, but it just doesn't feel user friendly. it would draw more traffic if it were updated.

 

[Kooljackai]

Sure you can search games by specific date and find see the tables with money up or down from it but what use is it; if it doesn't show the bankroll amount at that specific time also? This is useful for the purpose in that when you go play a session of blackjack or any other casino table game to see the money line wobble based on those sessions play. There is no account for the history of play in conjunction to the bankroll, why this is important is because when i start a session for the day and come up money and then want to see my roll its less then what im thinking and im like i know i started today with and after money won on the session its not where it should be there should be some account or record i could refrence to see why the money line isnt scammed from in small or part or even if a true computer glitch/error causes a non addition of monies properly. I then could see that. But I cant' we all cant' see the money line in a true sesnse because all those transactions that they give you dont have your bankroll amount next to it and showing how it adjusted for that game result. There is no proper accounting for a company based on money lines lol seems straight up ridiculous if you think about it.

 

[mbrenneman0]

Sure you can search games by specific date and find see the tables with money up or down from it but what use is it; if it doesn't show the bankroll amount at that specific time also? This is useful for the purpose in that when you go play a session of blackjack or any other casino table game to see the money line wobble based on those sessions play. There is no account for the history of play in conjunction to the bankroll, why this is important is because when i start a session for the day and come up money and then want to see my roll its less then what im thinking and im like i know i started today with and after money won on the session its not where it should be there should be some account or record i could refrence to see why the money line isnt scammed from in small or part or even if a true computer glitch/error causes a non addition of monies properly. I then could see that. But I cant' we all cant' see the money line in a true sesnse because all those transactions that they give you dont have your bankroll amount next to it and showing how it adjusted for that game result. There is no proper accounting for a company based on money lines lol seems straight up ridiculous if you think about it.

well, you could do your own accounting, its not hard.

also, there's sharkscope

 

[Debi]

Sure you can search games by specific date and find see the tables with money up or down from it but what use is it; if it doesn't show the bankroll amount at that specific time also? This is useful for the purpose in that when you go play a session of blackjack or any other casino table game to see the money line wobble based on those sessions play. There is no account for the history of play in conjunction to the bankroll, why this is important is because when i start a session for the day and come up money and then want to see my roll its less then what im thinking and im like i know i started today with and after money won on the session its not where it should be there should be some account or record i could refrence to see why the money line isnt scammed from in small or part or even if a true computer glitch/error causes a non addition of monies properly. I then could see that. But I cant' we all cant' see the money line in a true sesnse because all those transactions that they give you dont have your bankroll amount next to it and showing how it adjusted for that game result. There is no proper accounting for a company based on money lines lol seems straight up ridiculous if you think about it.

Of the 3 posts you made this is the only one I left up. Feel free to give constructive feedback in a respectful manner - whining disrespectful posts will be deleted in any thread in the forum - including this one.

 

[Erpherk]

Thank you for adding the Avatars ACR, any plan to introduce more? I like what you have added so far as i currently enjoy using the cave man. the only reason i use that 1 is cause it's the only avatar that is taunting the enemy with an attack, like i'm jabbing at them... cause i am.

 

[ACR Rep]

ACR please update your site. I feel it's very bland and dated. I love that you can play in the US with it, but it just doesn't feel user friendly. it would draw more traffic if it were updated.

Hi! Thank you for your feedback, we are improving our software to give our players the best poker experience ever! We are currently working on many new things we will release so stay tuned on our official website and also on this thread!

 

[ACR Rep]

Thank you for adding the Avatars ACR, any plan to introduce more? I like what you have added so far as i currently enjoy using the cave man. the only reason i use that 1 is cause it's the only avatar that is taunting the enemy with an attack, like i'm jabbing at them... cause i am.

I'm very glad you like the avatars! And yes, we will add more avatars, our department in charge are currently working to add more avatars very soon! Any feedback is welcome!

 

[PokerHobbyFun]

Good to know that AFTER i ask about the Capitol Card and when im supposed to be getting im then told theres a $25 fee to get it because its the cost of the PLASTIC!!! And then $5 a month to use....Nothing like trying to fleece your players for everything you can. Will be looking for a new site for sure thats not trying to steal money for insane reasons LIKE THE COST OF THE PLASTIC!!!😡

 

[ACR Rep]

Good to know that AFTER i ask about the Capitol Card and when im supposed to be getting im then told theres a $25 fee to get it because its the cost of the PLASTIC!!! And then $5 a month to use....Nothing like trying to fleece your players for everything you can. Will be looking for a new site for sure thats not trying to steal money for insane reasons LIKE THE COST OF THE PLASTIC!!!😡

Hi, we apologize for the misunderstanding, we always send an email with all the requirements and details when you request a Cash out via Debit cards, you only need to pay the $25 once. If you want I can send you the email of the Debit cards, please be so kind and provide me your nickname.

 

[ACR Rep]

Hey guys! We’re in the process of creating our tournament line-up for our OSS Cub3d in August.

We’re going to be changing the $1k Cage (August 27th) and $5k Cage (September 6th) tournaments and would like your feedback with what tournaments you think we should put in their place.

Tell us what you think and we’ll do our best to accommodate!

 

[PokerHobbyFun]

I canceled it...I asked 3 times if there were any other fees than the $5 per month associated with the card and was told NO--then i find out today theres a $25 fee for making it...Now im trying to figure out bitcoin and and ACR rep gave me a site to try I cant even use....so hopefully i can find a legit way and site to get my funds and continue to play on ACR if not i will cashout and move back to BOL..

 

[ACR Rep]

I canceled it...I asked 3 times if there were any other fees than the $5 per month associated with the card and was told NO--then i find out today theres a $25 fee for making it...Now im trying to figure out bitcoin and and ACR rep gave me a site to try I cant even use....so hopefully i can find a legit way and site to get my funds and continue to play on ACR if not i will cashout and move back to BOL..

Please if you need help with Bitcoins cash out let me know, I now this is very important. I'll be here if you need help.

 

[PokerHobbyFun]

I appreciate it. Good to have reps on here that will help you out. Right now im just trying to find a legit and easy to use Exchange site and wallet...searched for hours in the forum with no real luck..any advice on that

 

[ACR Rep]

I appreciate it. Good to have reps on here that will help you out. Right now im just trying to find a legit and easy to use Exchange site and wallet...searched for hours in the forum with no real luck..any advice on that

It's a pleasure to assist you,

If you live in the USA and you can use cards to buy, the places with the lowest fees and fastest timeframes are:

Gemini.com
Coinmama.com
indacoin.com
bitcoin.com/buy-bitcoin
If you don’t have cards or live outside of the USA the best places to buy are:

Coinjar.com (asutralia only)
quickbt.com (Canada only)
Bitpanda.com (europe only)
paxful.com (any country Escrow)
localbitcoins.com (any country Escrow)

Also, I would recommend this site: https://bitcoin.org/en/choose-your-wallet

 

[ChuckNola]

It seems like MAC users are getting the shaft. The Hand History feature has been disabled for at least the past 6 weeks maybe longer I'm not sure.

Is there any progress on this? I am unable to use my Poker Co-Pilot HUD because of this issue.

 

[ekgbeat]

@ ACR Rep What happens to the wsop step tickets (8 step SnGs) when the promotion ends? I have multiple tickets, and wondering what will happen to them. Is there a final deadline to use them all?

 

[ACR Rep]

It seems like MAC users are getting the shaft. The Hand History feature has been disabled for at least the past 6 weeks maybe longer I'm not sure.

Is there any progress on this? I am unable to use my Poker Co-Pilot HUD because of this issue.

Hi, I apologize for the delay, could you please be so kind and let me know if you are still unable to see the hand history on Mac so I can assist you.

 

[ACR Rep]

@ ACR Rep What happens to the WSOP step tickets (8 step SnGs) when the promotion ends? I have multiple tickets, and wondering what will happen to them. Is there a final deadline to use them all?

Hi, the tickets do not expire but keep in mind that the WSOP will end. So, once the WSOP ends, we will have other special tournaments for you to be able to use those tickets.

 

[ChuckNola]

@ ACR_Rep

Yes I still don't have access to hand history. I get an error message everytime I log in. I attached it to this message

 

[ACR Rep]

@ ACR_Rep

Yes I still don't have access to hand history. I get an error message everytime I log in. I attached it to this message

They are still fixing it, what I recommend you is the following:

1. Download an emulator for windows so you can use the ACR for windows.

2. Contact CS department so they can provide you the hand histories you need.

 

[Sevendeuceoff72]

How come every time I click on the cashier I am prompted again to enter my login name and password?

 

[arahel_jazz]

I've got a new cell phone number and the site won't let me edit the one that's in there.

 

[ACR Rep]

How come every time I click on the cashier I am prompted again to enter my login name and password?

Please be so kind and check if you have the latest version of Internet Explorer, Java and Flash player. Also, let me know what windows version do you have.

 

[ACR Rep]

I've got a new cell phone number and the site won't let me edit the one that's in there.

On this case, please be so kind and contact our CS department so they can update the information. You can call at 1-877-314-4195 or via chat here.