Official 888 Poker Support Thread

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Lickmyacebud said:
Please contact me via email.

[email protected]

I tried to pm you but it wouldnt allow me due to lack of posts.
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Hi.

My account is still open and i can play. Our problem differs, i got an email for "insufficent play". I dont know about u and if u used "artifical intelligence" but it looks like they are very sure u did. I believe you that you are not guilty but in the end i dont know u.

I am going to wait what the operations departement answers me. I will write here after they did so.
 
puzzlefish said:
What is this about winnings from heads up games being treated as bonus money??
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Also confused by this. I just played standard hu sng like 5$ ones. Probably 10 in total to waste time while waiting for a tourney to start. I bought in with my cash and was rewarded in cash. I never even used any deposit bonuses nor was i trying to unlock any bonuses during this time. The only money i received which would be considered bonus money was cash from the daily cashback spins.
 
puzzlefish said:
What is this about winnings from heads up games being treated as bonus money??
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nairolph87 said:
Hi.

My account is still open and i can play. Our problem differs, i got an email for "insufficent play". I dont know about u and if u used "artifical intelligence" but it looks like they are very sure u did. I believe you that you are not guilty but in the end i dont know u.

I am going to wait what the operations departement answers me. I will write here after they did so.
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Completely understandable. I thought your account was locked as well unjustly. I am going to proceed with launching a complaint with ecogra.org who is their registered 3rd party disputer where you can bring your claim next if you feel their investigation result is incorrect. I had just figured if you were in a similar boat, along with a few others, it generally would be better to collectively file a complaint as it may have a better chance of being heard than if done individually.

Either way good luck with your situation and i hope you have better results than i have so far. Keep us posted.
 
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Thanks for having me back again 888,very much appreciate it and the fact that you are doing your bit to clamp down on AI inspires me to stay appreciative,huge apologies for my former outburst,s also,i wonder how much of that may well have been from outside interference or AI.In any case its great to be back playing here,again Thank You.
WooHoo 3 kiwis up top!
Lets do this New Zealand! 🙂
Ty888
 
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oneybiggs said:
Thanks for having me back again 888,very much appreciate it and the fact that you are doing your bit to clamp down on AI inspires me to stay appreciative,huge apologies for my former outburst,s also,i wonder how much of that may well have been from outside interference or AI.In any case its great to be back playing here,again Thank You.
WooHoo 3 kiwis up top!
Lets do this New Zealand! 🙂
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Were you banned prior? What happened that your saying thanks for having you back again? Did you have a similar issue?
 
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Lickmyacebud said:
Were you banned prior? What happened that your saying thanks for having you back again? Did you have a similar issue?
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I have had many many issues over the years at many sites and usually if i get banned its for using abusive language after ive had enough of feeling robbed or being given the runaround while the sites send time wasting unrelated questions or directions in emails after blocking accounts as a deterent from speaking up again lol lol.I dont cheat anyone out of anything in this world and i get extremely frustrated when i know or feel like the sites or players are cheating me,once upon a time i had a lot more self control,now it just spills out because life is too short and its been a long monotonous road watching rats on treadmills everywhere i look.
Life is a rollercoaster on or off the felt.
Good luck with your issues comrade i wish you a happy 2020.
 
Hello. For the first time I come across a similar one. I put money for withdrawal on December 19th. today is 22! he did not process. support in letters also does not respond. nickname at 888 poker - Hospitalised / give an answer!
 
nuttea said:
Hello. For the first time I come across a similar one. I put money for withdrawal on December 19th. today is 22! he did not process. support in letters also does not respond. nickname at 888 poker - Hospitalised / give an answer!
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You do know that 888 handles withdrawals in snail pace right. Since it usually takes 3 full days then you'd get your money at some point today ...
 
888 poker

I reinstalled the 888poker software with a $ 35 balance and simply disappeared my balance without making a transaction or transfer, I contacted support and they rolled up until I got tired. Here's the tip.
 
Luckily I have not played in the showroom! I played quite well, and drew money often. But one day I received a letter with the requirement to send notarized copies of documents ??? !!! And though I have already passed the verification, I replied that I could not send copies of the originals of their documents and send notarized copies consider complete nonsense? !! At the parted! Apparently they were just looking for an excuse to get me out !!
 
Merry Xmas and Happy New Year to my pal, the 888 rep. Appreciate all the help, pretty great customer service.

Whoever thought the new sports book layout was great should get some coal though.

Hope you and yours all the best in 2020.
 
Nomahoners said:
Merry Xmas and Happy New Year to my pal, the 888 rep. Appreciate all the help, pretty great customer service.

Whoever thought the new sports book layout was great should get some coal though.

Hope you and yours all the best in 2020.
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lanelane said:
I wish you all a Merry Christmas!
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Merry Christmas guys!!
 
Hello 888 poker. I am downloading 888 poker from the CC website. Everything is fine, but when your update starts, it says "source unknown." I have a question, is this the way it should be?
 
777jeton777 said:
Hello 888 poker. I am downloading 888 poker from the CC website. Everything is fine, but when your update starts, it says "source unknown." I have a question, is this the way it should be?
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Some antivirus flag the softwareup but it is usually ok to ignore it but as I have no access to your device then maybe best to contact [email protected] and they will advise you!

Merry Christmas!
 
country counts

you have to live in a list of countries is valid. Not Costa Rica. Bad for me.
 
888Rep said:
Some antivirus flag the softwareup but it is usually ok to ignore it but as I have no access to your device then maybe best to contact [email protected] and they will advise you!

Merry Christmas!
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thanks for your reply. happy holidays and good luck too.
 
$88 no-deposit bons + Welcome Bonus

Hi!

This week I received the first part of the $88 free bonus package and I wanted to know if there's a way to know how many bonus points I have so far or how much more I have to wager to unlock the next $8 increment. I know that while you have the first $1 of instant cash, you can see how much you need to wager to withdrawal that bonus in the bonus section, but since I don't have that dollar anymore, I don't know where I can check how many more points I need for the next part.

Other thing, I'm about to make my first deposit and claim the Welcome Bonus, but I wanted to know how are things when you combine this two bonuses.

Thanks in advance!
 
sebastianrm said:
Hi!

This week I received the first part of the $88 free bonus package and I wanted to know if there's a way to know how many bonus points I have so far or how much more I have to wager to unlock the next $8 increment. I know that while you have the first $1 of instant cash, you can see how much you need to wager to withdrawal that bonus in the bonus section, but since I don't have that dollar anymore, I don't know where I can check how many more points I need for the next part.

Other thing, I'm about to make my first deposit and claim the Welcome Bonus, but I wanted to know how are things when you combine this two bonuses.

Thanks in advance!
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The bonus bar on the tables should tell you and you can also My Account n- My Rewards.
https://www.888poker.com/real-money-poker/deposit/bonus-policy/
https://888.com/help/app/home/p/4/
 
nairolph87 said:
Good work? Lol ok wait untill you have a problem and they not answer you for over 1 or 2 weeks and if you finally receive an answer its mostly very bad and you can wait again.
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I have deposited a few times to use their sports book at 888. I never win any sports bet so I quit and trying poker again after 15 years away. If I did win at freeroll poker and built a withdraw and had troubles I would delete site and move on. 15 years ago I would win many free rolls and also many cash tables. Not at 888 but at many other sites and never had one issue. I hope 888 isn’t a bad site for customer service.
 
Just wait until you win some money or when you start playing on cash tables.
You can see a lot of bots over there, or players who played over 40 hours straight.
Take a look in this section for screenshot I posted few months ago.
Here is one recent, the guy is multitabling and always wait 5-6 seconds to act, and playing over 10 hrs straight, and 888 don't do anything as far as I know to stop bots on their poker site.


Just take a look at any low limit cash table, and you will find a lot of them.
Anyway, gl to you and your 888 journey, I would recommend PS or Partypoker instead of 888.

888 customer support is slow and it's not comepent IMHO, they don't answer at all or they take really loooong time to get any incopetent response.

I never had any issue with PS or PartyPoker customer support.
They always answered in timely manner, they care about their customer service.


Chachaboy1975 said:
I have deposited a few times to use their sports book at 888. I never win any sports bet so I quit and trying poker again after 15 years away. If I did win at freeroll poker and built a withdraw and had troubles I would delete site and move on. 15 years ago I would win many free rolls and also many cash tables. Not at 888 but at many other sites and never had one issue. I hope 888 isn’t a bad site for customer service.
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hugh blair said:
See a couple of people saying 888 will not open same problem here 888 rep tried uninstalling then reinstalling getting this message from my anti-virus.😕
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I think when I had this I went to more options and marked the file/executable as safe.
 
howard

hi i have been using 888poker for years and all of sudden my antivirus is stopping it.
 
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