Official 888 Poker Support Thread

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ScottyDee said:
I was just playing Jacks Pot and won 8 free spins with 3 amber wilds and the game crashed and didnt give me my free spins.

S
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Can you please send this issue over support as I just deal with poker issues.

Thanks
 
Deposit using Ecopayz

I saw that 888poker website lists Ecopayz as a deposit method, but when I go to cashier there is no option to choose ecopayz. So is it possible to use ecopayz for deposit or not? It is a Canadian account.

Thanks
 
bigredwolf said:
I saw that 888poker website lists Ecopayz as a deposit method, but when I go to cashier there is no option to choose ecopayz. So is it possible to use ecopayz for deposit or not? It is a Canadian account.

Thanks
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I use it but it's expensive for me ! Now switched to Yandex money .Russia .
 
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wlad20082009 said:
I use it but it's expensive for me ! Now switched to Yandex money .Russia .
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In what way is it expensive? As far as I can tell deposits and withdrawals are completely free. Am I missing something?
 
888poooker

It seems good to me that there are more applications to be able to play poker, but in particular I prefer to play in poker star, for me it is easier to manage the application, I recommend them, but in any case I am going to chat 888poker I see that it is very recognized
 
bigredwolf said:
In what way is it expensive? As far as I can tell deposits and withdrawals are completely free. Am I missing something?
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I live in Russia ! For me, the withdrawal from ecoPayz is from 6.00% to 8.50% !!! It turns out that basically from $100 they take 11 euros ! The Commission for currency transfer is also deducted ! I'm not happy with that ! 😡😡😡
 
wlad20082009 said:
I live in Russia ! For me, the withdrawal from ecoPayz is from 6.00% to 8.50% !!! It turns out that basically from $100 they take 11 euros ! The Commission for currency transfer is also deducted ! I'm not happy with that ! 😡😡😡
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Wow that is insanely expensive! Have you tried MuchBetter? They seem to be exactly that - much better!Here is link:
https://get.muchbetter.com/uePU9ZL534



What I am trying to do is transfer USD from ACR to 888poker. In theory there is no fees for this, but yes withdrawal to bank account does cost 1.5% service fee, plus converting to Canadian dollars is about 6%, so yes this is expensive.
 
bigredwolf said:
Wow that is insanely expensive! Have you tried MuchBetter? They seem to be exactly that - much better!Here is link:
https://get.muchbetter.com/uePU9ZL534



What I am trying to do is transfer USD from ACR to 888poker. In theory there is no fees for this, but yes withdrawal to bank account does cost 1.5% service fee, plus converting to Canadian dollars is about 6%, so yes this is expensive.
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Thank you for the link ! I don't know how to work with it and whether it will work in Russia ? And with ACR, I withdraw money to ecoPayz . With ecoPayz I make a Deposit in 888 poker - they charge 1.5 % Commission for currency transfer . Withdraw then from 888 poker hard to make a Deposit with another payment system otherwise 888 poker outputs back to ecoPayz .
 
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888 down

When I try to contact customer support via their web page it says:

"Webpage currently unavailable, please contact customer support"

How ironic!
 
bigredwolf said:
When I try to contact customer support via their web page it says:

"Webpage currently unavailable, please contact customer support"

How ironic!
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Tournaments are suspended . There was a message .
 
We are having some issues at the moment so have paused all tournaments until we sort it.

Regards
 
Will players get something to compensate for those issues? It's has happened quite often recently….
 
Can you tell us what is causing these interruptions to service? It's disappointing... I just started playing on 888 again after many years away from it & was REALLY enjoying it.
It makes me hesitant to enroll in a bunch of tournaments when I'm not sure if they'll even run.
 
well, was at the final table of todays freeroll, chip lead with 4 left, almost double anyones stack, game gets interupted. i spend the next 40 mins trying to login, IM STILL NOT ABLE TO, but i see the final table is still going and im out in 3rd.
how does this site allow this to happen? is this a normal occurance?
 
hi hi :ciao:

it now saturday 4pm (pst)
is 888 poker broken? i unable login at all

479f3da23512919d00bdf853917832c2.png
 
Poker Orifice said:
Can you tell us what is causing these interruptions to service? It's disappointing... I just started playing on 888 again after many years away from it & was REALLY enjoying it.
It makes me hesitant to enroll in a bunch of tournaments when I'm not sure if they'll even run.
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JAAMEZz said:
well, was at the final table of todays freeroll, chip lead with 4 left, almost double anyones stack, game gets interupted. i spend the next 40 mins trying to login, IM STILL NOT ABLE TO, but i see the final table is still going and im out in 3rd.
how does this site allow this to happen? is this a normal occurance?
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KristaK said:
hi hi :ciao:

it now saturday 4pm (pst)
is 888 poker broken? i unable login at all

479f3da23512919d00bdf853917832c2.png
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Apologies guys but we had some disconnection issues and are currently working on a fix.

Regards
 
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888Rep said:
Apologies guys but we had some disconnection issues and are currently working on a fix.

Regards
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my main issue would be that some people in the tournament kept palying against others that were not able to play due to the login issues. is this normal for 888?
on pokerstars when these type of issues happen i have seen all tourneys paused.
 
hi hi :ciao:

i sure the engineers frazzled at 888 trying desperately to fix this trouble
when they done give a beer from us ok?

:beer:
 
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JAAMEZz said:
my main issue would be that some people in the tournament kept palying against others that were not able to play due to the login issues. is this normal for 888?
on pokerstars when these type of issues happen i have seen all tourneys paused.
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They do pause the tables usually but not sure what happened in this instance.

Regards
 
so frustrating as I was planning on playing the PKO series but not if its gonna keep disconnecting
 
888Rep said:
Apologies guys but we had some disconnection issues and are currently working on a fix.

Regards
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KristaK said:
hi hi :ciao:

i sure the engineers frazzled at 888 trying desperately to fix this trouble
when they done give a beer from us ok?

:beer:
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I agree!

I just want to say that I really appreciate having you here on the forum 888rep.

I hope they get things resolved soon... I want to play more on the site! 🙂
 
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Disconnect

Tough staying connected today. Got the boot from a freeroll when I was in 5th place.

S
 
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