Official 888 Poker Support Thread

  • Thread starter Thread starter 888Rep
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Leifhackman said:
Why is there this "Winner spinner wheel"? Wouldn't it be much easier for both you and the players if you just automatically dropped a ticket every day instead of people having to spin the wheel that always gives them the same price every time?


You sometimes get a blast ticket. I spin everyday and you are right 90% of the time it is a freeroll ticket which I have absolutely not intention of playing, but I do play the blast tickets even if they are are for 20c mostly haha
 
Leifhackman said:
Why is there this "Winner spinner wheel"? Wouldn't it be much easier for both you and the players if you just automatically dropped a ticket every day instead of people having to spin the wheel that always gives them the same price every time?


I have noticed the same, so I have pretty much stopped "spinning the wheel" as all it ever gives me is the freeroll ticket and those freerolls take place whilst I am at work anyways lol. Not sure how random it is though as I guess those who play higher stakes and contribute more in rake will probably spin the bigger prizes much more often.
 
888Rep said:
When you are playing at the table go into the games lobby and at the bottom you will see the option to switch to bb but it still won't switch the actual amounts at the table but only in the lobby.

Regards
It's completely inconvenient. I really want the stack to be displayed in the blinds at the table.​
 
lekain poma said:
It's completely inconvenient. I really want the stack to be displayed in the blinds at the table.​
The option will be added to the table in some future update but please take into account that the majority of players prefer it as it is so we will need to give both options.

Thanks
 
It s fun the888poker? I wanna know about our Freerolls on that site. Thaanksss
 
Quick question:

Recently been playing 2nl snap tables at 888 on the mobile App, is there away to check how many hands I have played this month? I currently do not have access to the desktop version so dont have tracking software as on the mobile software.

Would support be able to tell me this information if I email them at the end of each month perhaps?
 
IanP304 said:
I have noticed the same, so I have pretty much stopped "spinning the wheel" as all it ever gives me is the freeroll ticket and those freerolls take place whilst I am at work anyways lol. Not sure how random it is though as I guess those who play higher stakes and contribute more in rake will probably spin the bigger prizes much more often.


In my experience other prices in the spinning wheel are equally random than anything above 50 cents price in 10 cents blasts, meaning you only see them spinning but never get any of them.
 
888Rep said:
You only get points for the rake and not the tournament fee.


This is what it says in the app (or at least said 5 minutes ago). So, should you get points for tournament fee or not? Some would think you should fix the system to credit the points as they should be credited.


 
Mantones said:
It s fun the888poker? I wanna know about our Freerolls on that site. Thaanksss

molokheia said:
hi there

can you post the link to open an account?
tks
Hey guys,
This a cardschat issue as you need to use their link to sign up otherwise you will not be able to play in their freerolls.
You need to contact the forums admin and they will assist you.

Regards
 
IanP304 said:
Quick question:

Recently been playing 2nl snap tables at 888 on the mobile app, is there away to check how many hands I have played this month? I currently do not have access to the desktop version so dont have tracking software as on the mobile software.

Would support be able to tell me this information if I email them at the end of each month perhaps?

Leifhackman said:
This is what it says in the app (or at least said 5 minutes ago). So, should you get points for tournament fee or not? Some would think you should fix the system to credit the points as they should be credited.


Contact [email protected] and they will assist you.

Thanks
 
Casino stopped working

Hi bud, playin some slots in the casino and it seem to have locked up when I was enjoying some free spinage. Whats the protocol here? I know you dont really handle the casino.

Never mind, refreshed page and all is well. Merry Xmas!
 
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Hi, I reach level 7 and I still have not received a scratchcard.....how do I get them?
 





I've already gotten several tickets, but for a while now I can't get any more complicated.
 
Yet another text where it shows you should earn club points also for tournament fees:

888poker Club Terms & Conditions:

 
Leifhackman said:
Yet another text where it shows you should earn club points also for tournament fees:

888poker Club Terms & Conditions:

Yes you get rake for the cash tables and points for fees at tournaments.
For instance if it costs a $100 to enter the game and you have to pay the $9 fee you should get 900 points by your calculations is that what you are saying?
 
888 disabled my account with no reason

Dear username.

This is Poker Operations at 888poker and we are contacting you with regards to your account with username "...".

As you may be aware we carry out security checks on all of our members at some point during their membership with us. During a security check on your account we have been alerted to suspicious activity indicating that the use of Artificial Intelligence may be involved.

The use of Artificial Intelligence is strictly against ourand will not be tolerated on our site and as a result your account has been suspended.

If you have any information which would assist with our investigation or if you feel that the decision to place restrictions on your account has been taken in error, please contact us so that we can clarify the situation.

Regards,
Poker Operations
888poker


[FONT=Verdana, Geneva, sans-serif, 888]
i have installed on my laptop only pokertracker and hand2note which was legal before and after their late software update they even doesnt worked. Non of them was started when they disabled my account.




I have wrote them several emails, but they just ignored me..its been already a ful month
[/FONT]
please help
 
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888 app

When I tried to start the app it showed error and I could not run the program so I had to remove the app and reinstall
 
ludanski said:
Dear username.

This is Poker Operations at 888poker and we are contacting you with regards to your account with username "...".

As you may be aware we carry out security checks on all of our members at some point during their membership with us. During a security check on your account we have been alerted to suspicious activity indicating that the use of Artificial Intelligence may be involved.

The use of Artificial Intelligence is strictly against ourand will not be tolerated on our site and as a result your account has been suspended.

If you have any information which would assist with our investigation or if you feel that the decision to place restrictions on your account has been taken in error, please contact us so that we can clarify the situation.

Regards,
Poker Operations
888poker


[FONT=Verdana, Geneva, sans-serif, 888]
i have installed on my laptop only pokertracker and hand2note which was legal before and after their late software update they even doesnt worked. Non of them was started when they disabled my account.




I have wrote them several emails, but they just ignored me..its been already a ful month
[/FONT]
please help
Poker tracker is ok but i have not heard of hand2note before so that may be the issue here.
If you give me your poker user names I will send it over for you.

Thanks
 
Hello,
I was informed yesterday that 888’s services are no longer offered to players located in Serbia and that my account will be closed as of 31/12/2020.
I wonder what is the reason for this decision?
With regards
 
888Rep said:
Poker tracker is ok but i have not heard of hand2note before so that may be the issue here.
If you give me your poker user names I will send it over for you.

Thanks

Hello, my username : ludiat

hand2note its like pokertracker but they have a free version
 
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