Site crashed on me a few times over the past couple days. Was very disheartening as that tables are EXTREMELY soft right now during Christmas holidays, so I moved up to a higher buyin level then I typically play at. The first crash came in a 300bb pot, another when I turned nut flush IP and villain was a huge splashy donk.
Another thing that happened for me today... I lost my player notes when the site crashed. When I re-opened the site, NONE of the players in the SNAP pool had notes on them & prior to that, I had notes on MANY of them. (one particular player who I immediately recognized, because I've been playing vs. this guy for 5years that I know of, didn't even have a note on him, lol... sigh.
I'll be giving it another shot tomorrow... but with fingers crossed. And well I'd like to win back the 5 buyins I'm down now

Some of the US facing sites are super soft right now too... so at least it won't be a total loss for me if it continues to happen to me tomorrow. Definitely won't be playing MTTs on there though
Is something going to be done to improve the software? It just seems so archaic compared to all of the other sites except for WPT (but it is dreadful).
Even while watching some of the 888 streamers, I have watched the site crash while they are playing (even during that Blast HU challenge thing they do). But of course they attempt to quickly cover it up, never daring to express how they feel about the software.

Amazing what a bit of money will do to a person.