Official 888 Poker Support Thread

  • Thread starter Thread starter 888Rep
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Hi 888Rep . This morning I had 2 tickets for $ 1500 Lucky Chip Tournament . Popped up the message that I got a third ticket . And then all the tickets disappeared !!? Now there is no ticket ! Can you help ? Nik 888Poker - wlad2017 . With respect wlad20082009 .
 
I had 5 tickets to the $1500 lucky chip tourney's and last night it said the first one ended in 9 days and now today they are all gone please can you find out whats happened to them. They can't all expire on the same day. I can also see that only 4 players are registered to the next game so this must be a big problem all over
 
wlad20082009 said:
Hi 888Rep . This morning I had 2 tickets for $ 1500 Lucky Chip Tournament . Popped up the message that I got a third ticket . And then all the tickets disappeared !!? Now there is no ticket ! Can you help ? Nik 888Poker - wlad2017 . With respect wlad20082009 .

This will be sorted out for you.
Thanks!
 
888Rep said:
Asked for this to be checked.
Regards

Yeahj, no response, you've lost your power.
Today I won 2 Lucky chips on my PC, let's see if that works.
 
888Rep said:
Can you please give me your poker user name and I will get ths checked out for you.
Thanks!



888Rep,

Any word on why the 888 software keeps closing out when we close cash game tables?
 
Hi,
All my Freeroll tix disappeared on the same day, and none of the ones I've won since have shown up.

Username: YFCATC

Thanks,
 
Joshua_Kane said:
888Rep,

Any word on why the 888 software keeps closing out when we close cash game tables?

This issue is being investigated by our tech department.
Thanks!!
 
NoBeard said:
Hi,
All my Freeroll tix disappeared on the same day, and none of the ones I've won since have shown up.

Username: YFCATC

Thanks,

Ths has been sorted out for you.
Regards
 
Still no tickets here. Seems like some people have had them sorted but mine have not.Had 5 have none now. is there any news on whats happening with them thanks brianj405 on 888
 
Money

how can I withdraw my money by the debit card from the cashier? nick StrateJKe.
 
StrateJKe said:
how can I withdraw my money by the debit card from the cashier? nick StrateJKe.

You would need to make a small deposit with that card to make it elligable in the cashier.
Regards
 
brianj404 said:
Still no tickets here. Seems like some people have had them sorted but mine have not.Had 5 have none now. is there any news on whats happening with them thanks brianj405 on 888

I will get this checked on Monday morning as my connection for this is off for the weekend.
Thanks!
 
888Rep said:
You would need to make a small deposit with that card to make it elligable in the cashier.
Regards

I already did it, but nothing has changed.
 
888Rep said:
Ths has been sorted out for you.
Regards



888Rep,

Are you sorting this issue out for people on an individual basis? I thought the promotion was over when I had over 20 tickets disappear, but I’m still winning more $1500 lucky chip tickets, and about to play in a lucky chip tournament right now. My user name for 888 is the same as CC, Joshua_Kane, can you please check out my account and let me know why so many tickets disappeared?
 
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Hi 888 rep I see that people are now play lucky chip games. this may be with new tickets won since they all disappeared. I still have not got my tickets back( 5 $1500 lucky chip freerolls) I have not had my tickets back as yet and i have not had any reply to email to 888 support. Is there anything you can do to help me or find out whats happening with them thanks brianj405 is my 888 name thanks again
 
brianj404 said:
Hi 888 rep I see that people are now play lucky chip games. this may be with new tickets won since they all disappeared. I still have not got my tickets back( 5 $1500 lucky chip freerolls) I have not had my tickets back as yet and i have not had any reply to email to 888 support. Is there anything you can do to help me or find out whats happening with them thanks brianj405 is my 888 name thanks again

They should be in your account now.
Thanks!
 
Hi 888 rep I am very happy to say that all my tickets have now been returned. Don't know weather 888 did this or weather you had a helping hand in it but either way thank you for your help. Back to trying to add a few more dollars to my little bankroll. Thanks again
 
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