Official 888 Poker Support Thread

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One thing i cant understand.One of most popular website 888poker to make simple errors and takes super long time to fixed? No logic at all.
 
888

Hi. I have just created a new account in 888poker.com and to get no deposit bonus I have to verify email. But I have not received any mail from 888poker ( inbox, spam ). Maybe there is any problem with sending mail to gmail.com?
 
divanaget said:
Hi. I have just created a new account in 888poker.com and to get no deposit bonus I have to verify email. But I have not received any mail from 888poker ( inbox, spam ). Maybe there is any problem with sending mail to gmail.com?

First check the CHALLENGES TAB thwn MY REWARDS to see if anything is in there and if not then please give me your poker user name.

Thanks
 
Well, 888 rep, whatever you guys did, I have been able to get on for the last 4 days, except for a minor glitch or 2. Thank you. Hopefully it lasts!!!!!!
 
After finally depositing, I am trying to wrap my head around the bonus cash rules.
It seems to me it is like a guarantee against losing. so if you lose 1$, it gets taken off the bonus, but then if you win 1$, it goes back towards any bonus $ you lost first.

Anyway I have bonus money expiring in days not touched and wondering what the best way to play this is?

Should I just go hit the roulette table and hope to hit the cap or is there some schmuck loophole in there somewhere that will end up costing me my cash balance?
 
connection problems

Hi
On 13.4.i posted about my problem with disconnection and u said that u send it over for me. I just want to know what does that mean? Should i get an email form them? I still didnt get anything.

Thanks
 
balo said:
The new tables on 888 are terrible, just terrible. You can't even scale them down to same size as Stars and Party.
Stars and Party will get my business from now on. Imagine 888 are removing one of the best table design and replace it with this crap

Bye bye 888

Thats what players keep telling them, but they dont understand.

I play on 888 from many, many years, but from the one-of-the-best poker sites, 888 has become one of the worse poker site.

In august 2015 you destroyed the RNG.

Now you destroyed the table aspects.

Man, even the old Mario Brothers Game had a better graphics!

With all the respect, it would have been a lot better if you would not make any fooking change on this site in the last 6 years. Every change was a crap.

But the last one is the worse.



888Rep said:
Have you tried the browser version Instant play?

"Good job", 888! You destroyed the tables, now you send us to "try the instant play" crap?

We better try other poker sites, instead.
 
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888Rep said:
First check the CHALLENGES TAB thwn MY REWARDS to see if anything is in there and if not then please give me your poker user name.

Thanks

Thanks for fast reply. Mail was received some hours later after registering.
 
divanaget said:
Thanks for fast reply. Mail was received some hours later after registering.
They are after registers, and after that they don’t answer. I did the registration, they answered me in the first 2 hours, after that for a week now no one has answered, only spam comes, replenish the first deposit and get a bonus. As usual, I came to a normal room, I don’t even have a desire to replenish a deposit there. My rating is 2 stars, and I threw a star for free free rolls.
 
zategnenc said:
Hi
On 13.4.i posted about my problem with disconnection and u said that u send it over for me. I just want to know what does that mean? Should i get an email form them? I still didnt get anything.

Thanks
Can you please tell me the current situation? Are you still having connection issues and if so can you please explain?

Thanks
 
kacca said:
They are after registers, and after that they don’t answer. I did the registration, they answered me in the first 2 hours, after that for a week now no one has answered, only spam comes, replenish the first deposit and get a bonus. As usual, I came to a normal room, I don’t even have a desire to replenish a deposit there. My rating is 2 stars, and I threw a star for free free rolls.
Can you please explain your issue for me?

Thanks
 
Oladocura said:
Well, 888 rep, whatever you guys did, I have been able to get on for the last 4 days, except for a minor glitch or 2. Thank you. Hopefully it lasts!!!!!!

Amen to that!
 
kacca said:
They are after registers, and after that they don’t answer. I did the registration, they answered me in the first 2 hours, after that for a week now no one has answered, only spam comes, replenish the first deposit and get a bonus. As usual, I came to a normal room, I don’t even have a desire to replenish a deposit there. My rating is 2 stars, and I threw a star for free free rolls.
I have sent them a reminder.

Regards
 
connection problems

888Rep said:
Can you please tell me the current situation? Are you still having connection issues and if so can you please explain?

Thanks

Yes i still have problem with it. Every session that i play this happens few,several times. The software says i got disconnected even though my connection is fine. And at that time every table freeze. I have to log in again. So i lose all the money that i already put into the pot. I play ring games. And when this happens i lose all players notes also (thats why i always have bacup notes saved on disc).
I just try to get an idea why this happens and what can i do about it.

Thanks for your help.
 
Hello, I am trying to contact suport by email for like a month now and no response

I want to reopen my account after a break from poker, Cezarl23927, plecase help me
 
zategnenc said:
Yes i still have problem with it. Every session that i play this happens few,several times. The software says i got disconnected even though my connection is fine. And at that time every table freeze. I have to log in again. So i lose all the money that i already put into the pot. I play ring games. And when this happens i lose all players notes also (thats why i always have bacup notes saved on disc).
I just try to get an idea why this happens and what can i do about it.

Thanks for your help.
Can you please give me your poker user name?
 
Cezar23927 said:
Hello, I am trying to contact suport by email for like a month now and no response

I want to reopen my account after a break from poker, Cezarl23927, plecase help me
Sent this over for you.

Regards
 
Is there anyone here officially representing 888poker? My account has been restricted and whenever i contact their support team after a couple of emails they disappear from the earth!!!

They don't reply to emails, their live chat is unavailable etc!
 
Well now I am learning about this 888poker application. I have comments that it is very good. I wish you all the best of luck. I am going to try out how anyone who has information is going to form a club to let me know.​
 
alex8422 said:
Is there anyone here officially representing 888poker? My account has been restricted and whenever i contact their support team after a couple of emails they disappear from the earth!!!

They don't reply to emails, their live chat is unavailable etc!

I need your poker user name to ID you.

Thanks
 
darionara said:
Well now I am learning about this 888poker application. I have comments that it is very good. I wish you all the best of luck. I am going to try out how anyone who has information is going to form a club to let me know.​
Good luck!
 
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