Official 888 Poker Support Thread

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veltins said:
Where are my venus freerolls tickets ? I had 11 tickets last night , this morning now when I checked all my venus tickets are gone? I didn't make any withdrawals , please fix it asap. thanks

Id- fluoretten
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Didnt they just expire? I believe this venus freeroll was twice a day MON-SAT until saturday 6 june so it is not rocket science to understand what happened with them right ...
 
veltins said:
Where are my venus freerolls tickets ? I had 11 tickets last night , this morning now when I checked all my venus tickets are gone? I didn't make any withdrawals , please fix it asap. thanks

Id- fluoretten
Click to expand...

Risto234 said:
Didnt they just expire? I believe this venus freeroll was twice a day MON-SAT until saturday 6 june so it is not rocket science to understand what happened with them right ...
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Yes, they expired. I always take notes of expiration dates on tickets. I asked myself the same question before looking at my notes.
 
Bonus 888Poker

Hello

I have had an 888Poker account for a while, but I just started playing in the room recently.

However, since I made my account, there was this $ 88 no deposit bonus promotion for new subscribers. however I never saw this bonus in my account.

I send emails to support, but they reply that my request will be analyzed, but I am not answered.
 
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I should take notes too that would save me some times and questions. I hate it when tickets disappear. I think I should do as you yanko57 and be organized. Lol😱
 
didn`t get the 88USD

Hi all,

I didn`t get the starter bonus that was offered, although I fulfilled all requirements.

But anyway I like the page with its lot of free tickets.

bapfel
 
Risto234 said:
Didnt they just expire? I believe this venus freeroll was twice a day MON-SAT until saturday 6 june so it is not rocket science to understand what happened with them right ...
Click to expand...


Damn , you might be right mate , actually you are right. from next time I will notice that very carefully and will play much before the expiry date saving me the headache
 
Berandir said:
Hello

I have had an 888Poker account for a while, but I just started playing in the room recently.

However, since I made my account, there was this $ 88 no deposit bonus promotion for new subscribers. however I never saw this bonus in my account.

I send emails to support, but they reply that my request will be analyzed, but I am not answered.
Click to expand...
Give them another couple of days and if you still have not heard anything then mail them again.

Regards
 
Hello, yesterday, my Aintivirus: AVAST, detected malware on your software 888poker, after that stop working... i unistalled it, and reinstalled again and i've got this new error :}
https://imgur.com/ws0AQwI

ws0AQwI

Also, after that, i got a popup saying dont worry i can play online to, and send me to this url: https://ndl.triple8holdem.com/# ¿IS THAT AN OFFICIAL SITE??

Please helpme with software and wit that site, pleasee ¿am i victim of phishing scam?
 
davidsincara said:
Hello, yesterday, my Aintivirus: AVAST, detected malware on your software 888poker, after that stop working... i unistalled it, and reinstalled again and i've got this new error :}
https://imgur.com/ws0AQwI

ws0AQwI

Also, after that, i got a popup saying dont worry i can play online to, and send me to this url: https://ndl.triple8holdem.com/# ¿IS THAT AN OFFICIAL SITE??

Please helpme with software and wit that site, pleasee ¿am i victim of phishing scam?
Click to expand...
That is our instant play version which is ok to use.

Regards
 
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davidsincara said:
Hello, yesterday, my Aintivirus: AVAST, detected malware on your software 888poker, after that stop working... i unistalled it, and reinstalled again and i've got this new error :}
https://imgur.com/ws0AQwI

ws0AQwI

Also, after that, i got a popup saying dont worry i can play online to, and send me to this url: https://ndl.triple8holdem.com/# ¿IS THAT AN OFFICIAL SITE??

Please helpme with software and wit that site, pleasee ¿am i victim of phishing scam?
Click to expand...


I had the same problem with my AVG antivirus program yesterday. A file called poker.exe used during the installation process was mistaken for a virus.
So I had to turn off the antivirus protection, then I installed it from scratch again, and also added an exception in AVG so the file will go through next time.
 
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I want to congratulate 888, after I updated yesterday I got the old table design back! Yes i did! Maybe it helped to complain?

Anyway old table is back here in Norway.
 
do we get only 1 ticket a day for new promo or we get it for every quest we do in a day
 
3 times it happend in last 3 days , I opened the desktop client. Then the daily spins came up . When I was about to spin , the whole client crashes. then resintall it . After I get no spin or any tickets. very disappointing to see a billion dollars company struggling with software issues like his . Oh I forgot to add , I am not getting a single spin from mobile App as it says it seems you have not logged in message error.
 
veltins said:
3 times it happend in last 3 days , I opened the desktop client. Then the daily spins came up . When I was about to spin , the whole client crashes. then resintall it . After I get no spin or any tickets. very disappointing to see a billion dollars company struggling with software issues like his . Oh I forgot to add , I am not getting a single spin from mobile app as it says it seems you have not logged in message error.
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Please contact [email protected] and they will advise you.

Thanks
 
canabero said:
4 hours trying to connect to 888 and nothing...
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You should reinstall the client and see if that clears up your issues.

Thanks
 
I qualified for Day 2 of the new 30k freeroll, this promotion looks much better than the old ones. Just need to get enough tickets to play Day 1.
 
888POKER

Hello, thank you for giving me this opportunity to complain about 888poke's bad attention and 888poker's lie. I have a pokerstars account and decided to open an 888poker account to try another room. and they sent me a promotion with a BIG60 bonus I deposited $ 10 and they gave me a $ 50 bonus to play. ok i withdraw $ 10 from my pokerstars account via neteller and deposit them at 888poker. the deposit was rejected 3 times I was informed. and step that my $ 10 in neteller disappeared they say the problem is with 888poker and they say the problem is with neteller. Now they gave me a $ 10 bonus. I do not want that. I just want, I just want what they promised me. I do not recommend the 888poker site because they do not fulfill what they promise and they serve the client badly
 
Windows10 I can't install 888poker details of error 0x000d8cc3 failed to cache the installer.
Plz help antivirus avast
 
Mohamed48 said:
Windows10 I can't install 888poker details of error 0x000d8cc3 failed to cache the installer.
Plz help antivirus avast
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What country are you from as not all countries are allowed to play at 888poker.

Thanks
 
julio gonzalez said:
Hello, thank you for giving me this opportunity to complain about 888poke's bad attention and 888poker's lie. I have a pokerstars account and decided to open an 888poker account to try another room. and they sent me a promotion with a BIG60 bonus I deposited $ 10 and they gave me a $ 50 bonus to play. ok i withdraw $ 10 from my pokerstars account via neteller and deposit them at 888poker. the deposit was rejected 3 times I was informed. and step that my $ 10 in neteller disappeared they say the problem is with 888poker and they say the problem is with neteller. Now they gave me a $ 10 bonus. I do not want that. I just want, I just want what they promised me. I do not recommend the 888poker site because they do not fulfill what they promise and they serve the client badly
Click to expand...
Just reply to their emails now that you have made contact.

Thanks
 
balo said:
I qualified for Day 2 of the new 30k freeroll, this promotion looks much better than the old ones. Just need to get enough tickets to play Day 1.
Click to expand...

Nice!

Good luck
 
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