Official 888 Poker Support Thread

  • Thread starter Thread starter 888Rep
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hello 888poker. What about my withdrawal? I used this card to make a deposit and withdraw money to it. You have now left Belarus, how can I withdraw my money from your room now? Do I have to make a new card every time? your system is as stupid as possible, in order for me to withdraw, I need to make a deposit, but how do I make a deposit now if you have closed everything? solve the problem, rather than unsubscribe. Withdraw my money to the card that is active. I've already brought it up, it's working fine.
Yauheni Kulinich (mr.fers_one)
 
Last edited:
NDim said:
Hello. I received a letter that I can no longer play on 888 poker and I need to withdraw my money. Then they started re-verifying my identity, although I have already passed it before. It turned out that the photo of my apartment payment for this month, which indicates my address, does not match them. Is this normal at all? What should I do? How can I get my money back?
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First give me your poker user name?
 
mr.fers_one said:
hello 888poker. What about my withdrawal? I used this card to make a deposit and withdraw money to it. You have now left Belarus, how can I withdraw my money from your room now? Do I have to make a new card every time? your system is as stupid as possible, in order for me to withdraw, I need to make a deposit, but how do I make a deposit now if you have closed everything? solve the problem, rather than unsubscribe. Withdraw my money to the card that is active. I've already brought it up, it's working fine.
Yauheni Kulinich (mr.fers_one)
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Sent over for you.

Regards
 
Right guys you need to state your issue clearly then add your poker user name or else I can't do anything for you.

Regards
 
888Rep said:
Sent over for you.

Regards
Click to expand...
what you sent and where. Can I clarify?
here is a screenshot where you can see that I was making a withdrawal from your room... On the 24th, I received an email that the 888 poker room was closing access for players from Belarus from December 26, and I immediately made a withdrawal to the card... I followed the link yesterday http://www.safe-cashier.com which your support team wrote to me, but there's a message like this...
username on the website - mr.fers_one
 

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Hey. I had my acount temporarily blocked because I had open 888 poker App and just browser page at the same time. I wamt to kmow how long this block can last? And can I do something to make it faster?
 
mr.fers_one said:
what you sent and where. Can I clarify?
here is a screenshot where you can see that I was making a withdrawal from your room... On the 24th, I received an email that the 888 poker room was closing access for players from Belarus from December 26, and I immediately made a withdrawal to the card... I followed the link yesterday http://www.safe-cashier.com which your support team wrote to me, but there's a message like this...
username on the website - mr.fers_one
Click to expand...
I believe support has mailed you regarding your issue.

Regards
 
Anyone who doesn't supply me with a poker user name sorry but there's nothing I can do for you.

Regards
 
888Rep said:
Really sorry, I have resent it.

Regards
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Hi.

I'm still waiting.

It's been about 2 months I think.

Waiting to be able to get my balance from 888. It's 304.12$.

Just as a reminder, my username is: Runnutz
 
Hi, 888poker))
888 poker players left Belarus. I have set the funds for withdrawal. My conclusion was rejected. I received an email requesting my documents. I sent the last page of my passport and a picture of my face next to the last page of my passport, and sent a bank card statement (visa) for the last six months. I did all this on December 31, 2024. I haven't received any reply. I just went to the checkout and there are no changes. What's wrong? And what should I do?
Kulinich Yauheni (888poker name - mr.fers_one)
 
Hi guys I will send these over for you later this morning.

Regards
 
My acct was temporarily disable without any reason, not even a email to explain what happened. I made my first deposit yesterday.
 
888 Poker representative, please tell the room support that I (mr.fers_one) have sent a bank statement. And I'm waiting for the withdrawal of money to the VISA card.
 
Has 888 got server issues at the minute, that's what it keeps saying to me at the moment, was just getting ready to play the silver freeroll but it keeps saying that error with one error saying multiple log-ins 🤔
 
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mr.fers_one said:
888 Poker representative, please tell the room support that I (mr.fers_one) have sent a bank statement. And I'm waiting for the withdrawal of money to the VISA card.
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Sent this over for you.

Regards
 
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cachabacha10 said:
My acct was temporarily disable without any reason, not even a email to explain what happened. I made my first deposit yesterday.
Click to expand...
Sorry no poker user name so nothing I can do for you.

Regards
 
Hi, I once requested my account (Maronza) to be closed around 2023 as I needed to take a break. Is it possible for it to be re opened?
Here was the response i got by that time when i requested it to be opened,

"Ronald, thank you for your honest reply. Please note, we promote safer gambling and we don't any of our Member to experience any difficulties on our site.

Based on your comments, we strongly feel that it is in your best interest to take a break from the games as such your account has been closed under an exclusion status.

I appreciate that this may not be the response you had hoped for; however, I can assure you that this decision was taken with your best interest at heart.

Your account has now been closed in our system and you will not receive promotional offers during the Self-Exclusion."
 
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The representative of 888, @888Rep, what about my withdrawal to the visa card? After 888 left Belarus, I was asked for documents again, and more than a week ago I sent the bank statement again... I don't have a clear answer. What's going on there anyway? How do I contact support?
Yauheni Kulinich (mr.fers_one)
 
mr.fers_one said:
The representative of 888, @888Rep, what about my withdrawal to the visa card? After 888 left Belarus, I was asked for documents again, and more than a week ago I sent the bank statement again... I don't have a clear answer. What's going on there anyway? How do I contact support?
Yauheni Kulinich (mr.fers_one)
Click to expand...
I have sent a reminder over for you.

Regards
 
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