PartyPoker Official Thread

[No1eJoker]

Sorry, I have to say one thing for challenge Perfect Match, I am sceptic of this type casino challenges because you did not put the real nicknames or screenames of players than the code? I got score 377, I thought I was good, and it turned out I didn't even get into the first 250. Maybe that means the other players are playing day and night this 2 days LOL. For what reason you not put real nicknames or screenames?

 

[No1eJoker]

I want to write one negative experience for your room..Today I played Black Jack(not live) , and I didn't win 9 times in a row (2 times draw) .. I lost all my money of course, about $100 ..

And after that disappointment I get this message from your support..Can you explain to me why, because your support not want to explain? Why I can not play freeroll or make deposit if I lost my money?

I have no comment on this!!! I want this resolved as soon as possible! I lose all my money because of an unrealistic game where I can't win 9 times in a row and you give me this for that??

https://i.imgur.com/ZSDYtVi.jpg
https://i.imgur.com/oDGNMZJ.jpg
https://i.imgur.com/ZIAzItg.jpg



To date, this has been my favorite room, as of today I don't know what to say, I'm disappointed with how you treat the players!!! 🙁

 

[No1eJoker]

Can explain to me because I lost my bankroll, you prevent me from playing freeroll and CardChat tourney for next 6 month????? What a disappointment for this room!

 

[Poker Orifice]

I quit playing online blackjack many, many years ago. It honestly did not feel realistic to me.
6mos. seems like a long time. What did you say to them?
I believe they are legally bound to follow through with exclusion (but don't know much about it).

Kinda hindsight now... but I don't even share my badbeats with any humans (well.. except for a few with MTCash... just to cheer him up a bit, lol)... I typically share them with my dogs

 

[Poker Orifice]

how to transfer Partypoker player notes?

How do I transfer my player notes from my laptop to my desktop computer on Partypoker?
thanks

 

[Akinled]

Everyone a name change and completely disallowing ​

HUDs

and not giving hand histories quite interesting, to say the least. i'm not saying that the games are rigged or anything, and disallowing ​

HUDs

is also fine, but why not give hand histories?​

 

[Colette Stewart]

Can explain to me because I lost my bankroll, you prevent me from playing freeroll and CardChat tourney for next 6 month????? What a disappointment for this room!

The decision was likely based on your contact with the CS teams or the fact you opted to exclude via the client
For legal reasons - once RG option is activated the min period of exclusion is 6 months - the decision will not be reversed and we do not allow deposit or freeroll play during exclusion from our services

Thanks

Colette

Everyone a name change and completely disallowing ​

HUDs

and not giving hand histories quite interesting, to say the least. i'm not saying that the games are rigged or anything, and disallowing ​

HUDs

is also fine, but why not give hand histories?​

You can download your HH from the MY GAME tool -
https://www.partypoker.com/en/how-to-play/my-game-explained


Thanks

Colette

 

[No1eJoker]

Okay, I may have been frustrated and sent a slightly vague message, but is that enough reason to self excludion? .. And I did not requested for self excludion as they wrote to me! .. And I have not yet get a answer, WHAT is the concret reason for it? I think for that big decision you needed very big reason, not one my short message!

Sorry if I'm strenuous, but 6 months is a long time!!!

 

[balo]

Okay, I may have been frustrated and sent a slightly vague message, but is that enough reason to self excludion? .. And I did not requested for self excludion as they wrote to me! .. And I have not yet get a answer, WHAT is the concret reason for it? I think for that big decision you needed very big reason, not one my short message!

Sorry if I'm strenuous, but 6 months is a long time!!!

Are you sure you did not opted to get excluded in the client ? Because that was Colette just said.

 

[Poker Orifice]

How to transfer partypoker player notes from laptop to computer

How do I transfer my player notes from my laptop to my desktop computer on Partypoker?
thanks

Trying this again....

Also noticing there's another file that says 'New Notes'.

 

[Uncloggie]

Thanks for all the freerolls all day long every day.

But I am the only one getting a little frazzled by them all and not really getting anywhere?

Meanwhile I'm not finding any time to play some cash games, or just don't feel for it anymore once the freerolls end.

Anyway , Thanks !

 

[Colette Stewart]

Trying this again....

Also noticing there's another file that says 'New Notes'.

Hi Poker Orifice

Can you DM myself an email I can send instructions too - its quite detailed doc

Thanks

Colette

 

[ShermW0829]

Party Poker is still UP?

I am on Ubuntu using wine and everything was fine until I reinstalled about a year ago. Since then I haven't been able to load Party Poker. I will try again this afternoon since it sounds like Party Poker is still with us.

Thanks;

Sherman

 

[Colette Stewart]

**HOT NEWS**

Coming soon.....new super Micro stakes cash game leaderboards!!
Following player feedback, next week we launch 3 shiny new additions to the current cash game leaderboards for micro stake players, both NLH & PLO >

- 0.01- 0.02c $1300 weekly

- 0.02 - 0.05c $2500 weekly

- 0.10- 0.25c $10K weekly

Feedback welcome as always
Check out our current leaderboards here:

https://www.partypoker.com/en/promotions/cash-game-lb

 

[Morra123]

Hello, is there any possibility on PP to withdraw money to paypal? Because I have made deposit from mastercard , but don't have the same option for withdrawal, thanks.

 

[Colette Stewart]

Hello, is there any possibility on PP to withdraw money to PayPal? Because I have made deposit from MasterCard , but don't have the same option for withdrawal, thanks.

Best to check with the customer service teams directly, however, withdrawal may need to go via the method used to deposit initially

 

[Colette Stewart]

This coming Sunday, 23rd, get ready to pack a punch at the tables for our KO SUPER SERIES special!
$1,600,000 GTD across 20 action-packed events
Good luck all!


https://www.partypoker.com/blog/en/ko-super-sunday.html

 

[Uncloggie]

So long, Missions.

I think I had something to do with PP's reset, I brought up the problem of the SNG missions payout tickets were all inactive, since they had changed all the SNG prices to whole dollar amounts. (On Canada PP Facebook page)

I am a little bummed I didn't hit the 10$ SNG bonus. I was just missing the QQ hand win, as far as I can figure. I hit them once and bet, maybe a little too much, opponents all folded, and I suppose that didn't count.

Anyway, looking forward to whatever they come up with next, hopefully new missions. I came to appreciate the missions a little late in their life cycle.

 

[shane4050]

pretty sick and tired of not being able to late register for the cardschat home games when there is late reg all through level 1..

 

[Footnmouth]

Hi Colette

I’ve used partypoker since 2009, I’m a small time player averaging £10/yr.
The last couple of weeks have been frustrating, I believe there to be some system issues on your side.

I will be mid hand and call/raise/fold nothing will happen and then suddenly sets me to away and folds my hand.
Sometimes I will get my turn start when the timer is in the last 25% not giving me enough time to take action.
I’m playing on a 2018 13” ipad Pro using the App, my internet and WiFi are fast and stable at about 500mbit.

I tried contacting support today to report the issue, they said there is no issue and what would I like them to do, I gave some suggestions but got the impression it was going to be send direct to e-garbage.
The whole interaction was very negative and has me wondering if I should spend my chips and go elsewhere.
I was not asking for refunds, rebates or had any interest in getting back any perceived losses caused by this.

I hope you can resolve the issues soon and hopefully not lose too many players

Thanks

 

[pjokay]

Hi @ Colette Stewart / PP rep

Starting to play some of the twitch home games. Won one of the $11 twitch open tickets which you need to use within 14 days. These tournaments run once a week. Just wondering what happens if you win more, do you get a credit or just build up these tickets and need to use them in the 14 day period? Obviously if you place 3 times in a fortnight you will not be able to use them all up.

They are bonus tickets anyway, but just wanted to know what happens when you win more than one.

Many thanks.

Pj

 

[pjokay]

It's okay, won another, looks like they have the same expiry. Looks like the extra bonus comes into play when you don't have a ticket. Still good value.

 

[Colette Stewart]

Hi Colette

I’ve used partypoker since 2009, I’m a small time player averaging £10/yr.
The last couple of weeks have been frustrating, I believe there to be some system issues on your side.

I will be mid hand and call/raise/fold nothing will happen and then suddenly sets me to away and folds my hand.
Sometimes I will get my turn start when the timer is in the last 25% not giving me enough time to take action.
I’m playing on a 2018 13” iPad Pro using the app, my internet and WiFi are fast and stable at about 500mbit.

I tried contacting support today to report the issue, they said there is no issue and what would I like them to do, I gave some suggestions but got the impression it was going to be send direct to e-garbage.
The whole interaction was very negative and has me wondering if I should spend my chips and go elsewhere.
I was not asking for refunds, rebates or had any interest in getting back any perceived losses caused by this.

I hope you can resolve the issues soon and hopefully not lose too many players

Thanks

Feedback noted if CS says they will share comments and suggestions from players its sent to the relevant teams internally for review
Apologies you will the CS contact was unacceptable
Software issues and stability are a big concern and currently the priority for our tech teams

Hi @ Colette Stewart / PP rep

Starting to play some of the twitch home games. Won one of the $11 twitch open tickets which you need to use within 14 days. These tournaments run once a week. Just wondering what happens if you win more, do you get a credit or just build up these tickets and need to use them in the 14 day period? Obviously if you place 3 times in a fortnight you will not be able to use them all up.

They are bonus tickets anyway, but just wanted to know what happens when you win more than one.

Many thanks.

Pj

The Twitch open tickets indeed expire within two weeks and should be used for the twitch open - they are not exchanged for cash and should be used for the target events weekly

Thanks

Colette

 

[deyvsonflp]

Holdem Manager at Partypoker

I would like to know if HoldemManager runs on the platform?

 

[Sunz of Beaches]

I would like to know if HoldemManager runs on the platform?

hi. no holddem manager not works on the platform. they made the site more or less anonymous some time ago so you will also not see where the players are coming from. ther only thing you will see are screennames. greetings.