PokerStars VIP Rep thread

  • Thread starter Thread starter PokerStars VIP
  • Start date Start date
Status
Not open for further replies.
PokerStars VIP said:
We are hoping to avoid any major bugs or issues, but if you are concerned feel free to take screenshots but I don't believe they will be necessary.
Regards,
Dylan
Click to expand...
First issue: The merge date seems to have been changed!

According to your first FAQ the date was April 1st. And it was reported in many poker articles on the net.

What is the new date and why have you changed it?
 
I have a stars software question:

When I multi table, I use the starts AHK. But when I have a lot of tables going - I have maxed out, but generally play 15-18 - and if I take a while on a decision, I start to time out on some tables. If a table times out, it pops up front. In the multi tabling options, I have "Dont steal focus" selected. But, when a table times out, it pops up and I have to find the table I was making the decision on.

Here is an example of something that happened to me:

I take a bit of time for a decision, and the "beep beep" is alarming on a few tables, I am now on a table with AA, and an early position super agro raiser. I go to re raise, but am sat out on another table due to time out, so the now inactive (sat out) table pops up and my click hits some space at that table and I dont raise like I just tried to. I quickly get my previous table up and am going to raise it and another table closes due to time out and pops up. These are tables where I am now sitting out due to timing out. There is a button I can click to sit back in so I dont need dead tables to take priority....., when I am in a decision on a live table why does stars software think I am more interested in a table where I am sitting out?. Now I try to get the AA table back and same thing again. Now I get it back and I have timed out there and folded.......

Thing is, the tables that pop up are sat out. There is nothing I can do with them. A table where I am now to bet, raise or fold is active and timing down itself. The other tables can wait, this table wont, it will, as it did, also time out.

Any way to adjust the setting that this does not happen?
 
Gorak said:
First issue: The merge date seems to have been changed!

According to your first FAQ the date was April 1st. And it was reported in many poker articles on the net.

What is the new date and why have you changed it?
Click to expand...

From March 16:

ResAtDorsia said:
Ok, understood. Ty for your fast response. I will just bother you one more time😀 Is there already an exact date of when the merge is occuring?
Click to expand...

PokerStars VIP said:
No announced date yet, but I expect it to be this Spring (so before June).
Click to expand...
 
PokerStars VIP said:
No announced date yet, but I expect it to be this Spring (so before June).
Thanks,
Dylan
Click to expand...
Ty Moosto, I did not see that.

They first said that it was for April 1; but now I see they changed their mind.
 
Gorak said:
Ty Moosto, I did not see that.

They first said that it was for April 1; but now I see they changed their mind.
Click to expand...
I sent them an email a few weeks ago and this was their response:
"As you've pointed out, the Full Tilt brand will soon run on the PokerStars platform. We do not have an exact date yet, but this should take place some time in May.
>
>The transfer process will be triggered automatically and your assets will be available to you immediately thereafter.
>
>Rest assured that all balances on your Full Tilt account including cash, Full Tilt points, tournament and ring game tickets, bonuses, etc. will be transferred to your Stars Account.
>
>We appreciate your understanding. If you have any other questions or concerns, please do not hesitate to let us know".
>
 
I had a shitty run today, and opened the stars client to see how bad (wasnt as bad as I thought...lol)

Anyway, some of the hands I was checking my equity in, and still had stars client open. I used poker stove, and not long after I opened it, I got a pop up from stars that I was violating the TOS, and 2 emails (I am guessing the second email was just a system error, since they were identical). I answered and explained what was going on, but wanted to mention that here as well. I had no games going, just the lobby was open, and it was an honest mistake. I had the client open just to check how bad my session was on my bank roll, then I went on to review some hands and just forgot to close the stars client. Will I hear back from stars that all is cool (which I hope it is)?
 
fletchdad said:
I had a shitty run today, and opened the stars client to see how bad (wasnt as bad as I thought...lol)

Anyway, some of the hands I was checking my equity in, and still had stars client open. I used poker stove, and not long after I opened it, I got a pop up from stars that I was violating the TOS, and 2 emails (I am guessing the second email was just a system error, since they were identical). I answered and explained what was going on, but wanted to mention that here as well. I had no games going, just the lobby was open, and it was an honest mistake. I had the client open just to check how bad my session was on my bank roll, then I went on to review some hands and just forgot to close the stars client. Will I hear back from stars that all is cool (which I hope it is)?
Click to expand...

WOW didn't think if you used Pokerstove to check equities and Pokerstars it would be a problem especially as Pokerstars has their own equiy built in calcualtor.

So is there a full list of software and even some websites that have card calcualtors etc that you cant use.
 
fletchdad said:
I had a shitty run today, and opened the stars client to see how bad (wasnt as bad as I thought...lol)

Anyway, some of the hands I was checking my equity in, and still had stars client open. I used poker stove, and not long after I opened it, I got a pop up from stars that I was violating the TOS, and 2 emails (I am guessing the second email was just a system error, since they were identical). I answered and explained what was going on, but wanted to mention that here as well. I had no games going, just the lobby was open, and it was an honest mistake. I had the client open just to check how bad my session was on my bank roll, then I went on to review some hands and just forgot to close the stars client. Will I hear back from stars that all is cool (which I hope it is)?
Click to expand...
I had gotten that error a few times myself. I ignored it. Never heard anything.

Now I just work around it by using Equilab or the Ace Poker Solutions Equity Calculator instead.
Both are better than Stove anyway.
 
DrazaFFT said:
Hi, i have a question, i have a bankroll on Fulltilt, my accounts are linked, i have never deposited to fulltilt but i have multiple successful deposits and withdrawals from stars, now when the FTP money got to my stars account will i have any restrictions about withdrawing them or something, i have been generated significant amount of rake with the money i have on FTP it is not just one game cashout...
Click to expand...

You can continue to use your PokerStars withdrawal options once your Full Tilt assets have been transferred over.


rhombus said:
Its bad enough the rake has gone up and now being charged for rake on Rebuys and Addons but you dont even get VPPS for a rebuy 🙁
Click to expand...

You earn VPPs for rake paid on Rebuys and Add-ons.

Gorak said:
First issue: The merge date seems to have been changed!

According to your first FAQ the date was April 1st. And it was reported in many poker articles on the net.

What is the new date and why have you changed it?
Click to expand...

As someone else has mentioned, later this Spring, likely to be sometime in May.

Regards,
Dylan
 
poker stars

jinglebomb said:
Quick Question, even though U.S.Players got kicked off your site, why cant we rail any of your money events. My connection to pokerstars.com gave me a message that forced me to delete and download pokerstars.net which is useless, and if the rumor is true that a bill will pass that allows us to play at your site again, will pokerstars even consider to enter our market again, and how soon if indeed the answer is yes?
Click to expand...

The government is trying to make it illegal to gamble online. at least for companies that is being ran out of this country
 
kbuinowski said:
The government is trying to make it illegal to gamble online. at least for companies that is being ran out of this country
Click to expand...

we in Russia periodically block access to the sites poker stars
 
Bump...

If you dont have an answer, do you know where I can go? Is there an area of support - that deals with stars software and its correct use (I mean, this cant be the way it is meant to work...) where I can get an answer to this?


fletchdad said:
I have a stars software question:

When I multi table, I use the starts AHK. But when I have a lot of tables going - I have maxed out, but generally play 15-18 - and if I take a while on a decision, I start to time out on some tables. If a table times out, it pops up front. In the multi tabling options, I have "Dont steal focus" selected. But, when a table times out, it pops up and I have to find the table I was making the decision on.

Here is an example of something that happened to me:

I take a bit of time for a decision, and the "beep beep" is alarming on a few tables, I am now on a table with AA, and an early position super agro raiser. I go to re raise, but am sat out on another table due to time out, so the now inactive (sat out) table pops up and my click hits some space at that table and I dont raise like I just tried to. I quickly get my previous table up and am going to raise it and another table closes due to time out and pops up. These are tables where I am now sitting out due to timing out. There is a button I can click to sit back in so I dont need dead tables to take priority....., when I am in a decision on a live table why does stars software think I am more interested in a table where I am sitting out?. Now I try to get the AA table back and same thing again. Now I get it back and I have timed out there and folded.......

Thing is, the tables that pop up are sat out. There is nothing I can do with them. A table where I am now to bet, raise or fold is active and timing down itself. The other tables can wait, this table wont, it will, as it did, also time out.

Any way to adjust the setting that this does not happen?
Click to expand...
 
who knows what is meant by an asterisk over players
(small white)

Here somebody has ?
 
Last edited by a moderator:
On Pokerstars.fr the guarantee was changed 30 seconds before a tournament started. I doubt you are allowed to do this. Happend in the SCOOP-17-L 10 Euro Hyper. Promoted as 40K Gtd. Changed to 30K just before the start.
 
Dylan i assume you still don´t have the exact day of the merge, but do you know if it will be happening before the SCOOP?
 
can we have some challenges geared towards MTT players or are they all going to be for cash game players?
 
ResAtDorsia said:
Dylan i assume you still don´t have the exact day of the merge, but do you know if it will be happening before the SCOOP?
Click to expand...

I don't have an exact date, but I expect that it will come after SCOOP.

fletchdad said:
Bump...

If you dont have an answer, do you know where I can go? Is there an area of support - that deals with stars software and its correct use (I mean, this cant be the way it is meant to work...) where I can get an answer to this?
Click to expand...

I've asked one of my more tech-savvy colleagues on your behalf and will let you know if there is a solution to the issue you've described.

Regards,
Dylan
 
PokerStars VIP said:
I don't have an exact date, but I expect that it will come after SCOOP.



I've asked one of my more tech-savvy colleagues on your behalf and will let you know if there is a solution to the issue you've described.

Regards,
Dylan
Click to expand...

Hi Dylan,

When the CardHunt promotion finishes, will there be a new promotion to replace it?

Cheers.
 
PokerStars VIP said:
I've asked one of my more tech-savvy colleagues on your behalf and will let you know if there is a solution to the issue you've described.

Regards,
Dylan
Click to expand...


Thanks Dylan, I appreciate it.
 
fletchdad said:
Thanks Dylan, I appreciate it.
Click to expand...

Spoke to a product colleague about this. Essentially there has long been a debate on this feature (whether to notify sitting out players or not by surfacing the table) and there hasn't been enough of a case to change it from the current functionality. Ideally we would like there to be an option you could toggle on how you want it to behave (i.e. to stay in background or surface) but among the many other development features being worked on, this has not yet made the prioritization cut.

I've passed your feedback on.

Regards,
Dylan
 
Breaking Badugi Club Poker

Hi Dylan a question about freerolls. I used to play Badugi, Razz and 2-7 Single and Triple draw but right now Pokerstars has the following freerolls:
Breaking Badugi Club Poker; HORSE WAR Club; 2-7 Single Draw Club; RAZZ war Club and all of then are "Restricted".
Is there a group as Cardschat where we need to register to play those freerolls or what is the deal? 😕
 
I know i complained about how the felt looked on the tables of all knockout games but oh my what the hell has happened since? Table felt back to normal, cool I like that but what is with the explosive graphic anytime anyone gets knocked out???

Please tell me there's a way to turn that off?
 
Status
Not open for further replies.
Back
Top